From the ordering in darlington store with andrew who was the most polite,understanding and helpfull person right through to the day of delivery i can not fault this company . The two guys who delive... Voir plus
Établissement
Changer d'établissementDarlington Retail Park, Yarm Road, DL1 4PU Darlington, County Durham,, GB
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We are first time buyers and had looked everywhere for our dream sofa. When we viewed poltron’a sofa we were greeted by Ian who was beyond helpful and didn’t make us feel pressured into buying straigh... Voir plus
Absolutely fabulous. Great selection. Staff couldn’t do enough for you. Matthew was fantastic and the other staff were great fun too. Oh and the place smells absolutely amazing! You have to start... Voir plus
Good communication came when they said they would friendly helpful delivery men set chairs up quickly. Liked the free cleaning kit they left. The staff in shop had been helpful aswell.
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À propos de l'entreprise
À propos de Poltronesofa - Darlington
Écrit par l'entreprise
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Écrit par l'entreprise
Coordonnées de contact
Darlington Retail Park, Yarm Road, DL1 4PU, Darlington, County Durham,, Royaume-Uni
- 01325 740670
4,8
Excellent
2 k avis
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Well informed and helpful staff
Well informed and helpful staff. Allow you to look at your own pace.
7 juillet 2026
The guys were very polite very…
The guys were very polite very professional very helpful.
A asset to your business
9 juillet 2026
Alan and Craig were brilliant…
Alan and Craig were brilliant throughout the call. Very friendly, polite and helpful. Ran through how to use the recliner I had purchased which was great
I couldn't have wished for 2 nicer guys to deliver my furniture. Thank you.
5 juillet 2026
Great experience from start yo finish
From the ordering in darlington store with andrew who was the most polite,understanding and helpfull person right through to the day of delivery i can not fault this company . The two guys who deliverd the sofas were very poilte and respectfull to us and our propety. Worked very hard in this heatwave .the sofas are very good quality and look stunning.
10 juillet 2026
They were so pleasant and helpful which…
They were so pleasant and helpful which always makes shopping a great experience
10 juillet 2026
Helpful staff good communication kept…
Helpful staff good communication kept times as stated
5 juillet 2026
Ian was extremely helpful and polite…
Ian was extremely helpful and polite and sorted everything out for me in a very professional and friendly manner. The store is designed attractively to walk through and smelt very good!
Rosalie Philip Poltronsofa Darlington
3 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Poltronesofa - Darlington
Good Afternoon Elsa,
Thank you for providing us with your 4* review.
I am happy to see that your Sales Person was friendly, respectful and knowledgeable whilst delivering this positive experience in Store.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Warm Regards,
Lauren - Poltronesofà at ScS
Social Media Team
Excellent service and a nice coffee.
7 juillet 2026
it was delivered on time the they put…
it was delivered on time the they put it altogether very friendly very pleased with the service.
4 juillet 2026
Plenty of choice, professional and friendly staff and easy ordering service.
I went to the store just for a look. I was approached by a staff member who gave me a guide on what the signs on the furniture meant. He answered all of my questions while i looked round, showed me all the choices of fabric in colour i wanted. Not pushy or in your face, but still on hand. Was quick and easy to order when i went back.
3 juillet 2026
Absolutely fabulous.
Absolutely fabulous.
Great selection.
Staff couldn’t do enough for you.
Matthew was fantastic and the other staff were great fun too.
Oh and the place smells absolutely amazing! You have to start selling that scent for people to take into their own homes. Absolutely stunning!
6 juillet 2026
Friendly and well informed advice from…
Friendly and well informed advice from sales staff and excellent customer service
2 juillet 2026
We already knew what we wanted but as…
We already knew what we wanted but as soon as we arrived we were greeted with a ciao and the whole purchase was made easy and the transaction went smoothly. 10/10.
Just waiting for the recliner to arrive.
Gratia.
2 juillet 2026
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