Time slot given - was 3 hours later

3 seater was in two sections. Not put together properly and had to get our son round to join them up. Too heavy for us to do it

The staff were very knowledgeable, friendly & helpful. We only popped in for a look but the atmosphere was very comfortable & welcoming we ended up buying

Went in to get price confirmation of a 3rd 3 piece sofa. Got a display piece instead the gents in shop were amazing

I visited the shop at Great Western Road retail park the shop assistant Neil was very helpful I was looking for a recliner chair and he showed me a few options I eventually picked out the Bellaria push back armchair ontano blue 540 can't wait to get this chair as it was very comfortable would highly recommend this shop.

was Tom. He was very informative and extremely helpful

Friendly helpful service. Informative but not pushy assistant.
Lots of choice of materials.

Great company to buy from right from the start looking for a new suite. Salesman was very nice then the delivery guys great had them in and built in no time. Pleased with our purchase beautiful and very comfy couches

Friendly helpful delivery. Very pleased

The lad that brouggt my couch was very friendly and helpful i am very pleased with my couch its so comfortable thank you

Excellent delivery service. Very corteous staff and knowledgeable. Delivery dates correct also. However I do wish to buy a matching chair for the suite but I am not spending an atrocious £129 on delivery especially when my last delivery was free.

Friendly and efficient and ensured no mess was made

Everything went according to plan.

Post ordering we were well aware there would be two or three month lead time. We received notification re delivery a week and half prior to delivery date and then message day before and day of.

The sofa and chair themselves are comfortable, and as per sampled in store. The guys in branch talked through options; features, material and colours to choose from.

We took out 0% finance, the entire transaction took around 30 to 45 minutes.

Whole family is happy with the new seating.

Fantastic service from staff from start to finish

I have still awaiting my soft to be delivered

Great salesman very friendly his name was Steven

Great sofa, Great delivery (Thanks Lads!) Only issue was I was advised by the Sales Adviser that my sofa would be delivered on the 10th of June but didn't arrive until the 1st of July? Which wasn't ideal as I'd had my old sofa & chairs removed in preparation for the earlier scheduled date. Other than that satisfied with the experience overall.

Very welcoming and a homely feeling . The staff and the service you get are outstanding .

Thomas was lovely. Was able to answer every question, but didn’t pressure us on any way.

We were also very lucky to get such a great deal!