poltronesofà - Junction 9 Avis 

2 132
TrustScore 4.5 sur 5

4,6

2 Gallagher Retail Park, Axletree Way, WS10 9QY Wednesbury, Staffordshire,, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very helpful and informative when in the store. This kept us interested in the sofa we first took a liking to, but didn't want that material finish. Kept informed of progress and delivery with an ef... Voir plus

Noté 5 sur 5 étoiles

Pleasent expreince from purchasing to delivery. Sales people were infomative and easy to deal with, answered all queries. Delivery team were caring and efficient. Only downside is they do not offer r... Voir plus

Noté 4 sur 5 étoiles

Sofas arrived on the date provided but delivery time kept changing on the day, so ended up staying in all day as they arrived at 6.30 pm instead of the 3pm quoted at first, the delivery men were lovel... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I didn't like that i was not told about the insurance and follow up health check was charged for (£350) which is a large amount of money by anybodies standards. As it happens i would not have purcha... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles

À propos de poltronesofà - Junction 9

Écrit par l'entreprise

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Écrit par l'entreprise


Coordonnées de contact

  • 2 Gallagher Retail Park, Axletree Way, WS10 9QY, Wednesbury, Staffordshire,, Royaume-Uni

  • 0121 506 1760

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(2 132)

17 063 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience

We had a great experience from start to finish. The customer service was excellent — staff were friendly, professional, and took the time to clearly explain all the available options, fabrics, and delivery details. The whole transaction process was smooth and straightforward, with good communication throughout.

The quality of the sofa exceeded expectations, with strong craftsmanship and attention to detail. Most importantly, the comfort is outstanding — stylish, supportive, and perfect for everyday use. Overall, a reliable company offering both excellent service and high-quality furniture.

9 mai 2026
Noté 5 sur 5 étoiles

Friendly

Friendly, helpful sales staff
Fully explained about delivery and date
Delivery arrived promptly as shown on tracker and was done within 15 minutes.
Overall, excellent service from initial visit to delivery.

15 mai 2026
Noté 5 sur 5 étoiles

The sales team are very polite and…

The sales team are very polite and friendly. They explained how the structure works and was told to ask for Lee if we needed more help. We made a purchase, AJ was also helpful, we didn’t want to leave as we have never had so much fun trying to buy a sofa. Hopefully everything goes smoothly with delivery etc.

12 mai 2026
Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish, when we went to the shop the sales man was excellent not pushy at all but very helpful and informative a pleasure to deal with. We were kept fully informed with regards to our delivery and the delivery service was first class. Very friendly efficient delivery staff. We were contacted by phone on the day and were able to track the delivery van right to our door. Would recommend 100% to everyone. Perfect service.

13 mai 2026
Noté 5 sur 5 étoiles

Brendan was wonderful

Brendan was wonderful, he was so 'chill' and totally understood what personal space is. He asked what we needed or what we thought we needed and pointed us in the right direction, he then left us alone to roam thus meaning we didnt feel pushed, under-presure or suffocated. He saw we were needing help and so he approached us and offered great advice and direction. We left the shop fully informed and returned under an hour later to make our purchase.

7 mai 2026
Noté 5 sur 5 étoiles

Sunny was very helpful

Sunny was very helpful and knowledgeable about the range of sofas and chairs available. He made us a cup of tea while we weighed up the options before ordering.

9 mai 2026

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus