Very helpful and informative when in the store. This kept us interested in the sofa we first took a liking to, but didn't want that material finish. Kept informed of progress and delivery with an ef... Voir plus
Établissement
Changer d'établissement2 Gallagher Retail Park, Axletree Way, WS10 9QY Wednesbury, Staffordshire,, GB
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Lisez les avis des autres
Pleasent expreince from purchasing to delivery. Sales people were infomative and easy to deal with, answered all queries. Delivery team were caring and efficient. Only downside is they do not offer r... Voir plus
Sofas arrived on the date provided but delivery time kept changing on the day, so ended up staying in all day as they arrived at 6.30 pm instead of the 3pm quoted at first, the delivery men were lovel... Voir plus
L'entreprise a répondu
I didn't like that i was not told about the insurance and follow up health check was charged for (£350) which is a large amount of money by anybodies standards. As it happens i would not have purcha... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de poltronesofà - Junction 9
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise

Coordonnées de contact
2 Gallagher Retail Park, Axletree Way, WS10 9QY, Wednesbury, Staffordshire,, Royaume-Uni
- 0121 506 1760
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Great service as usual
Great service as usual, lee ( the salesman) gave us all the advice needed, very knowledgeable about the range and specifications etc.
Great experience
We had a great experience from start to finish. The customer service was excellent — staff were friendly, professional, and took the time to clearly explain all the available options, fabrics, and delivery details. The whole transaction process was smooth and straightforward, with good communication throughout.
The quality of the sofa exceeded expectations, with strong craftsmanship and attention to detail. Most importantly, the comfort is outstanding — stylish, supportive, and perfect for everyday use. Overall, a reliable company offering both excellent service and high-quality furniture.
Spot on with delivery time
Spot on with delivery time. Punctual and courteous and timely efficient. Excellent service.
Friendly
Friendly, helpful sales staff
Fully explained about delivery and date
Delivery arrived promptly as shown on tracker and was done within 15 minutes.
Overall, excellent service from initial visit to delivery.
the staff where so helpfull and the…
the staff where so helpfull and the furniture looks well made and was very comfortable to sit on
We got just what we wanted and…
We got just what we wanted and delivered on time, looks good in our room ,delivery men were polite and helpful,only gripe is that it was made in china not italy which we was lead to believe
I happy with attitude .
Delivered with care
Delivered with care, the two colleagues delivered service with a smile & great level of care!
The sales team are very polite and…
The sales team are very polite and friendly. They explained how the structure works and was told to ask for Lee if we needed more help. We made a purchase, AJ was also helpful, we didn’t want to leave as we have never had so much fun trying to buy a sofa. Hopefully everything goes smoothly with delivery etc.
Very pleased with the service..Lee the…
Very pleased with the service..Lee the sales guy was friendly knowledgeable but didn’t rush or push us into anything…we came away feeling very satisfied in our choice
Lee was extremely helpful and made sure…
Lee was extremely helpful and made sure we got the best deal.
The staff was very attentive to me and…
The staff was very attentive to me and my sister.the gentleman was very polite and friendly so glad we went in
The quality of the product is great
The quality of the product is great. The delivery service went smoothly and punctually.
Excellent service from start to finish
Excellent service from start to finish, when we went to the shop the sales man was excellent not pushy at all but very helpful and informative a pleasure to deal with. We were kept fully informed with regards to our delivery and the delivery service was first class. Very friendly efficient delivery staff. We were contacted by phone on the day and were able to track the delivery van right to our door. Would recommend 100% to everyone. Perfect service.
Brendan was wonderful
Brendan was wonderful, he was so 'chill' and totally understood what personal space is. He asked what we needed or what we thought we needed and pointed us in the right direction, he then left us alone to roam thus meaning we didnt feel pushed, under-presure or suffocated. He saw we were needing help and so he approached us and offered great advice and direction. We left the shop fully informed and returned under an hour later to make our purchase.
Sunny was very helpful
Sunny was very helpful and knowledgeable about the range of sofas and chairs available. He made us a cup of tea while we weighed up the options before ordering.
Fantastic service
No pressure they allowed us to use the information we were given and arrive at a decision for ourselves
Fantastic experience
Fantastic experience, Natalie couldn't have helped more (and the other staff too) looking forward to relaxing on my new sofa
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