When entering the store which had an amazing smell, we were greeted by Barbara with a lovely smile .She was very friendly, informative, and patient and answered all our queries .
Établissement
Changer d'établissementUnit G Cleveland Retail Park, Skippers Lane, TS6 6UX Middlesbrough, County Durham,, GB
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Lisez les avis des autres
We were made to feel welcome with no sales pressure. It was explained to us what SCS stocked. As it was very hot, we were each given a bottle of water. The sales person was Connor, very helpful and k... Voir plus
The lads that delivered the furniture were very friendly and explained every thing there were doing then explained how it all worked thanks poltronesota .professional delivery and on time there t... Voir plus
Liked Staff in store friendly Choice of fabrics Delivery men good Sofa looks lovely Dislike Was told delivery 10 to 12 weeks At 10 weeks given delivery date week ahead so paid off sofa bala... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de poltronesofà - Middlesbrough
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise
Coordonnées de contact
Unit G Cleveland Retail Park, Skippers Lane, TS6 6UX, Middlesbrough, County Durham,, Royaume-Uni
- 01642 779150
4,6
Excellent
2 k avis
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Excellent company.
Excellent company and lots of choice. We were given lots of help by the colleagues and they were very friendly without being pushy. Looking forward to receiving our new furniture in due course.
8 juillet 2026
Everything went very well from start to…
Everything went very well from start to finish
5 juillet 2026
Great experience from start to finish
I love my new sofas so comfortable and sturdy, can't fault anything, my delivery was earlier than expected and the delivery men were great they kept me informed all of the way and were friendly and so helpful.i have nothing negative to say.
7 juillet 2026
Great service
Great service, delivered on time and a fantastic piece of quality furnature, I'm very happy. Thank you 😀
3 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
All the staff were really helpful
All the staff were really helpful,
Particularly Connor who did his best to make our order work we are very grateful for his time
4 juillet 2026
Réponse de poltronesofà - Middlesbrough
Good Morning,
Thank you very much for speaking with me this morning.
I really appreciate your time and your feedback.
Again I am sorry that we were unable to make amendments to your order and will ensure that your comments are passed on to the relevant teams, to help us improve moving forward.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
The guys were very polite and did a…
The guys were very polite and did a really good job very pleased with my suite it's really comfortable
5 juillet 2026
Most helpful sales person Connor
Most helpful sales person Connor. Very comfortable in dealing with him.
4 juillet 2026
Delivery was well co ordinated and went…
Delivery was well co ordinated and went very smoothly.The two man team were very courteous and did a great job in a tricky space delivery .Well done 3rd July 2026
4 juillet 2026
Very friendly lady very nice she even…
Very friendly lady very nice she even gave us a water in very nice water bottles and bags
2 juillet 2026
Review from the Broughs
Warm welcome and cool water drink greatly appreciated.
Very knowledgeable staff members.
Helpful in all ways at guiding us to the suitable items
Nothing too much trouble.
27 juin 2026
Excellent quality brilliant price
Excellent quality brilliant price
Delivered withcare and very friendly experience
30 juin 2026
Great Staff
I'm terrible for remembering names however I came in with my wife a daughter the staff where amazing with my little one and the young lad that looked after us was great we told him we where moving house and he made sure to get us a good deal and a delivery date ready for when we moved in.
Thank you again
30 juin 2026
Professional, respectful and helpful
Drivers kept me updated on delivery time. The handled my sofa with care abmnd respected my property. Both lads were friendly, funny and professional. Cannot thank them, and the company, enough. I love my sofa.
29 juin 2026
Excellent delivery
Excellent delivery. Arrived early within the time slot. Friendly and efficient when assembling items. Totally satisfied. Thank you.
30 juin 2026
The delivery guys kept me informed of…
The delivery guys kept me informed of their arrival time and arrived on time. They were very professional, neat, tidy and took all the rubbish away. Two happy chappies. Well deserved 5 star
30 juin 2026
Excellent customer service
Excellent customer service. Felt welcomed into the store form the moment we entered until we left.
25 juin 2026
Excellent customer service
Excellent customer service, from knowledgeable and helpful member of staff, Barbara
22 juin 2026
Excellent customer service
Callum was great. Answered all of our questions. Wasn't pushy. Left us to debate and decide. Showcased the product well. Excellent product knowledge.
20 juin 2026
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