Very welcoming and helpful staff. Explained the different type of fabrics and leather options. Introduced me to various sale options. The staff had a great knowledge about each product I looked at... Voir plus
Établissement
Changer d'établissementUnit G Cleveland Retail Park, Skippers Lane, TS6 6UX Middlesbrough, County Durham,, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
When entering the store we noticed a fresh sweet smelling scent,which I have to say was lovely. We were greeted as we walked in by Connor who gave us a friendly hello. After a couple of minutes he cam... Voir plus
When entering the store which had an amazing smell, we were greeted by Barbara with a lovely smile .She was very friendly, informative, and patient and answered all our queries .
Liked Staff in store friendly Choice of fabrics Delivery men good Sofa looks lovely Dislike Was told delivery 10 to 12 weeks At 10 weeks given delivery date week ahead so paid off sofa bala... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de poltronesofà - Middlesbrough
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise

Coordonnées de contact
Unit G Cleveland Retail Park, Skippers Lane, TS6 6UX, Middlesbrough, County Durham,, Royaume-Uni
- 01642 779150
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Delivery guys were amazing
Delivery guys were amazing, really helpful and went out of their way for us
Brilliant
Robert and Kai were so lovely! I love my sofa and excellent service from both of them! It was a tight squeeze and they both managed while chatting to the kids in the process. Thankyou lads, would highly recommend
Efficient and friendly Delivery Staff
SCS Delivery staff helped remove old furniture to our garage and were quick and efficient in delivering and installing the new furniture. Two pleasant and friendly men.
Excellent service
Excellent service. I was very impressed with the delivery especially as I live in an upstairs flat. Both men were quick & efficient & very helpful. Great service.
We were kept up to date all the time…
We were kept up to date all the time prior to delivery. The lads were lovely
It was a pleasure they were fabulous…
It was a pleasure they were fabulous really friendly and helpful guys. A credit to the company
Excellent service
Brilliant service from Matthew in the show room at Cleveland Retail Park to the 2 delivery guys who swiftly and carefully delivered my mums new sofa. Excellent communication from the company to let us know exactly what was happening and to the fifteen minute slot of the delivery.
Barbara helped me loads with finding a…
Barbara helped me loads with finding a sofa that will satisfy what I was looking for.
Matthew was amazing.
Within 2 minutes of arriving Matthew had identified the right sofa for our needs. Polite, not over bearing and extremely helpful.
We went to SCS Middlesbrough last week…
We went to SCS Middlesbrough last week to have a look around and to see if we could find a corner sofa that would go nicely in our front room. This is where Barbara comes into the mix 😊. Absolutely lovely lady and took the time to explain to us a few things that had changed since we had last bought our sofa from there. We told her our ideas and she lead us straight to our dream sofa. She also helped us to pick out the perfect colour fabric after listening to what we wanted.
A few days later there was a bit of confusion from our end not SCS and Barbara took the time to call us and reassure us.
We are absolutely over the moon with the service we received and cannot wait for our new sofa and chair to arrive. We don’t want to wish the year away but September needs to hurry up 🤣.
Thank you so much.
Steven & Craig are great ambassadors…
Steven & Craig are great ambassadors for SCS - very personable - nothing was too much for them - great service
Was really easy and simple to pick out…
Was really easy and simple to pick out and buy the sofas we wanted and Barbara made the whole process seem less daunting since we are getting our first home.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
disappointing
Sofa was delivered and the "specialist team" couldn't get it in the room, so they left it in my kitchen unassembled.

Réponse de poltronesofà - Middlesbrough
Matthew was very friendly and helpful
Matthew was very friendly and helpful. He offered advice and helped us to choose the best sofa for our needs.
The sales staff were very friendly and…
The sales staff were very friendly and helpful..also the two delivery drivers were excellent.
I have ordered for months now but they…
I have ordered for months now but they haven’t supplied my sofa. Kept on extending the date. I regret ever having anything to do with this company. You can’t opt out but held hostage. I won’t advise anyone to patronise them. The worst scenario is that no communication from any of their staff except you ring them.

Réponse de poltronesofà - Middlesbrough
Amazing customer service
Quick efficient and respectful of my property.
Couldn’t fault the service in anyway
Great delivery service
Great delivery service, both the men delivered with care and respect for my home. The sofa and chair was put together then I was asked in which position I would like them placed. They took all the rubbish with them, excellent service
Paula was very helpful and explained…
Paula was very helpful and explained everything for our needs give us all the time we needed with free coffee 5 star for her customer service thank you Paula.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







