Excellent service in store. Mia gave us plenty of advice without being too pushy. We decided on a display item, but we wanted to check it against out existing home furnishings. Mia removed the... Voir plus
Établissement
Changer d'établissementUnit E Riverside Retail Park, NN3 9HY Northampton, Northamptonshire,, GB
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First the customer service in the shop when we purchased our sofa was excellent the staff were very helpful. We were kept up to date of our delivery . The team that delivered our sofa to us were fanta... Voir plus
As we entered SCS Riverside Northampton, we were greeted by Waliur. No pushy salesman talk at all. When we found something we liked, Walmiur's knowledge and helpfulness was much appreciated. Simple p... Voir plus
A disappointing experience in the end for us. We ordered a 2 corner 2 sofa and an armchair, whilst these are great, it was overshadowed by a fairly unprofessional delivery team. They made it very... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de poltronesofà - Northampton
Écrit par l'entreprise
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Écrit par l'entreprise

Coordonnées de contact
Unit E Riverside Retail Park, NN3 9HY, Northampton, Northamptonshire,, Royaume-Uni
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Excellent
Excellent service in store. Mia gave us plenty of advice without being too pushy. We decided on a display item, but we wanted to check it against out existing home furnishings. Mia removed the sofa from sale as we promised we would come back with an answer by the end of the day which we did.
We were then given a choice of delivery dates and sofa was delivered on time without any issues.
Very pleased. Highly recommended
Excellent customer service
Excellent customer service. Very helpful staff. Great communication about the delivery. Delivery staff did a brilliant job setting up the sofas.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Was very excited to receive the sofa…
Was very excited to receive the sofa but it took forever from the purchase time to day of delivery. If you can do something about the time frame it will be great.
Thank you

Réponse de poltronesofà - Northampton
First the customer service in the shop…
First the customer service in the shop when we purchased our sofa was excellent the staff were very helpful. We were kept up to date of our delivery . The team that delivered our sofa to us were fantastic on keeping us informed of their arrival time. Very respectful while they were in the property. Very tidy and friendly . I would recommend buying from this company to family and friends.
Mia who we spoke to was very helpful…
Mia who we spoke to was very helpful and listened to what we were asking for.
Waliur greeted me and my wife upon…
Waliur greeted me and my wife upon arrival our intentions were to just get some inspiration for a new sofa after being show the different variations of fabrics and leathers he allowed us to freely walk around and we stumbled along this beautiful sofa set which was in the sale waliur made me and my wife a lovely coffe and then sat down with us and went through options Sharron the store manager was ever so lovely was there to answer any questions we didn’t feel forced into buying it either which was a bonus as other furniture stores try and force you to buy! From start to finish was very professional all staff were really polite
Overall very satisfied customer
From the showroom to delivery
From the showroom to delivery I would have given 5 Stars but when they delivery my sofas one was the wrong colour, so far customer service have been on point, let see how it unfolds.
Staff were very friendly and helpful
Staff were very friendly and helpful. They were on hand to help but weren't pushy. They also gave good advice. I loved the massive range of colours that everything came in.
Our gentleman assistant was very…
Our gentleman assistant was very helpful and informative. Went over everything thoroughly.
Friendly staff that are not pushy
We were given plenty of time to browse. We came back quite a few times and we're always met with smiles and friendly staff.
Ordering the sofa was easy and pain free. The young gentleman was very friendly and helpful, making sure that we were happy with our purchase.
Very happy at the moment
Great sofa buying experience
Wailur was a great salesman and did his best for us throughout the process. We were made to feel welcome and could take as long as we needed to select the right sofa for us.
Sales staff are patient
Sales staff are patient, friendly, warm and welcoming. I needed to change my delivery date and that was simple no hassle. The drivers were brilliant and left no mess. Highly recommend!
Very helpful not rushed explanation all…
Very helpful not rushed explanation all around the difference of leathers and fabrics
Easy to take our time left for some time to experience different styles
Delivery was on time and they were very…
Delivery was on time and they were very efficient, Kept us informed as to the delivery time
The service was brilliant and pleasure to come into your store …
The service was brilliant and pleasant to deal with your staff we were treated well by Henrickie
Staff exceptional
Staff exceptional. So helpful and understanding ( particularly as I dithered about my choice) . Friendly and nothing was too much trouble for them.
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