poltronesofà - Northampton Avis 

1 696
TrustScore 4.5 sur 5

4,7

Unit E Riverside Retail Park, NN3 9HY Northampton, Northamptonshire,, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service in store. Mia gave us plenty of advice without being too pushy. We decided on a display item, but we wanted to check it against out existing home furnishings. Mia removed the... Voir plus

Noté 5 sur 5 étoiles

First the customer service in the shop when we purchased our sofa was excellent the staff were very helpful. We were kept up to date of our delivery . The team that delivered our sofa to us were fanta... Voir plus

Noté 5 sur 5 étoiles

As we entered SCS Riverside Northampton, we were greeted by Waliur. No pushy salesman talk at all. When we found something we liked, Walmiur's knowledge and helpfulness was much appreciated. Simple p... Voir plus

Noté 3 sur 5 étoiles

A disappointing experience in the end for us. We ordered a 2 corner 2 sofa and an armchair, whilst these are great, it was overshadowed by a fairly unprofessional delivery team. They made it very... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles

À propos de poltronesofà - Northampton

Écrit par l'entreprise

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Écrit par l'entreprise


Coordonnées de contact

  • Unit E Riverside Retail Park, NN3 9HY, Northampton, Northamptonshire,, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(1 696)

16 028 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent

Excellent service in store. Mia gave us plenty of advice without being too pushy. We decided on a display item, but we wanted to check it against out existing home furnishings. Mia removed the sofa from sale as we promised we would come back with an answer by the end of the day which we did.

We were then given a choice of delivery dates and sofa was delivered on time without any issues.

Very pleased. Highly recommended

5 juillet 2026
Noté 4 sur 5 étoiles

Was very excited to receive the sofa…

Was very excited to receive the sofa but it took forever from the purchase time to day of delivery. If you can do something about the time frame it will be great.
Thank you

17 juillet 2026
Logo de poltronesofà - Northampton

Réponse de poltronesofà - Northampton

Good Afternoon,

I hope you are well and thank you for your review.

All of our furniture is made to order which is reflected n the estimated lead times that are provided.
I am very sorry that the delivery was a little longer than you may have hoped for and apologise if this caused any inconvenience.

Thank you for your feedback and I will certainly pass this onto the relevant teams.

Thank you for your order and I hope that you are enjoying your new furniture.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Noté 5 sur 5 étoiles

First the customer service in the shop…

First the customer service in the shop when we purchased our sofa was excellent the staff were very helpful. We were kept up to date of our delivery . The team that delivered our sofa to us were fantastic on keeping us informed of their arrival time. Very respectful while they were in the property. Very tidy and friendly . I would recommend buying from this company to family and friends.

17 juillet 2026
Noté 5 sur 5 étoiles

Waliur greeted me and my wife upon…

Waliur greeted me and my wife upon arrival our intentions were to just get some inspiration for a new sofa after being show the different variations of fabrics and leathers he allowed us to freely walk around and we stumbled along this beautiful sofa set which was in the sale waliur made me and my wife a lovely coffe and then sat down with us and went through options Sharron the store manager was ever so lovely was there to answer any questions we didn’t feel forced into buying it either which was a bonus as other furniture stores try and force you to buy! From start to finish was very professional all staff were really polite
Overall very satisfied customer

11 juillet 2026
Noté 4 sur 5 étoiles

From the showroom to delivery

From the showroom to delivery I would have given 5 Stars but when they delivery my sofas one was the wrong colour, so far customer service have been on point, let see how it unfolds.

9 juillet 2026
Noté 5 sur 5 étoiles

Friendly staff that are not pushy

We were given plenty of time to browse. We came back quite a few times and we're always met with smiles and friendly staff.
Ordering the sofa was easy and pain free. The young gentleman was very friendly and helpful, making sure that we were happy with our purchase.

4 juillet 2026
Noté 5 sur 5 étoiles

Great sofa buying experience

Wailur was a great salesman and did his best for us throughout the process. We were made to feel welcome and could take as long as we needed to select the right sofa for us.

7 juillet 2026
Noté 5 sur 5 étoiles

Sales staff are patient

Sales staff are patient, friendly, warm and welcoming. I needed to change my delivery date and that was simple no hassle. The drivers were brilliant and left no mess. Highly recommend!

1 juillet 2026
Noté 5 sur 5 étoiles

Staff exceptional

Staff exceptional. So helpful and understanding ( particularly as I dithered about my choice) . Friendly and nothing was too much trouble for them.

1 juillet 2026

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