Considering they don’t ship to the UK, the colleague who I spoke to (Mario) still spent a long time on the call providing really invaluable help and advice, owing to the fact he was previously a divin... Voir plus
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Lisez les avis des autres
I ordered a two-piece wet suit at a great price and with free shipping, unfortunately one piece did not fit but the exchange process was easy.
I needed to exchange my original purchase for a larger size. No issue in this process. The process in doing so took a bit longer than I thought it should. As I understand, credit for returns take a... Voir plus
Faber HP steel tank Caution do not buy anything that says no exchange and no return. I bought this tank because it stated in both the overview description and specifications page, that it comes with... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established over 20 years ago, Scuba.com is one of the first internet-based diver supply companies. We are proud to offer you some of the best-trained and experienced scuba industry professionals at any facility on the planet. Whether you dive Puget Sound, the Florida Keys, freshwater quarries, the Caribbean or the South Pacific, our staff has not only been there, they have lived and worked there. Why is this important to you? Our staff at Scuba.com can give you the proper advice on the most appropriate equipment needed to enjoy scuba and snorkeling for any destination, local or worldwide.
Coordonnées de contact
Etats-Unis
- www.scuba.com
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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From bad to better
Disliked getting a mismatched pair of dive boots, which led to riding a size larger that didn’t fit. Liked your customer service person Reese who immediately understood what had happened and overnighted the right size before my scheduled dive trip. Unfortunately, because of the mess up the replacement shoes were not the color i wanted but made due with a different pair. Thanks Reese.
I ordered size 9 boots
I ordered size 9 boots. When they arrived, the bag indicated size 9, but the boots were size 8. I tried to do a return online, but failed. I called customer service and we had difficulty understanding each other. They offered to send the correct size, no need to return the wrong size 8s. I sent the 8s back anyway, don’t need them. I am uncertain if I will ever get size 9s?
Ordered several items and arrived by…
Ordered several items and arrived by the estimated shipping date. No issues.
John’s was great in getting my order…
John’s was great in getting my order sent out quick!
Knowledgeable guidance about dive computers
Mario explained in detail about the Mares Puck Pro Ultra Lite Dive Computer, asking about my requirements and recommending it as a good option for what I needed. It was an Open Box purchase, and they had two of the item. Both in the original packing and looked unused. Used last week and they worked great!
Doing a refund/exchange was the easiest…
Doing a refund/exchange was the easiest process I've done online ever.
They Scam customers
They show on the web site a tool kit with tools and only deliver the tool pouch. They try to scam me. I will never buy from dem again.
Great experience!
Our Cressi snorkel gear arrived quickly and everything was just as described on the Scuba.com website. Extremely efficient! Highly recommend!
How in the world did this site get any…
How in the world did this site get any good reviews. I spent $31 on a mislabeled size and wrongly advertised wetsuit... Didn't fit and needed weights, which was stated on the web site as "does not need weights" and the part about it being neoprene was not mentioned, which would be a giveaway that it did need weights.
Avoid them like the plague, please.
Great gear
I ordered the sharks skin suit. It came in on time. You also got their water shoes and they’re amazing. Great quality gear!
Very satisfied with this product and ordering experience.
The product was received promptly and was as described. I had my eye on the Scubapro Cruise Coat for sometime. Scuba.com had the Scubapro Cruise Coat in stock, in my size, and at the best price I've seen. Ordering was easy and straight forward too. Finally, scuba.com has really upped their game as far as delivery is concerned. I live in the metropolitan Milwaukee area and I was surprised on how quickly I received the coat. I'm 100% satisfied!
Such a pleasant upgrade
Super happy with my new snorkel I use in a pool for lap swimming.
I received a very helpful explanation of how snorkels work and why mine didn’t expel water at the bottom.
This new one is SO much nicer.
Thank you!!!!
Products were great but the shipping…
Products were great but the shipping was delayed a week for 1/3 of items. Great company for pricing and reliability.
Good price & quick ship!
See title below. Always has a nice selection of items with many at good price.
Fantastic
Great product at a Great price and fast shipping!! Overall great experience!!
Easy to order and super fast to receive
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