Considering they don’t ship to the UK, the colleague who I spoke to (Mario) still spent a long time on the call providing really invaluable help and advice, owing to the fact he was previously a divin... Voir plus
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Extremely creepy. Forcing actual humans to touch and hold their computer screen in order to shop on their site which is most likely being run/controlled by extremely non-human "a.i." is just plain bi... Voir plus
I ordered a two-piece wet suit at a great price and with free shipping, unfortunately one piece did not fit but the exchange process was easy.
I needed to exchange my original purchase for a larger size. No issue in this process. The process in doing so took a bit longer than I thought it should. As I understand, credit for returns take a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established over 20 years ago, Scuba.com is one of the first internet-based diver supply companies. We are proud to offer you some of the best-trained and experienced scuba industry professionals at any facility on the planet. Whether you dive Puget Sound, the Florida Keys, freshwater quarries, the Caribbean or the South Pacific, our staff has not only been there, they have lived and worked there. Why is this important to you? Our staff at Scuba.com can give you the proper advice on the most appropriate equipment needed to enjoy scuba and snorkeling for any destination, local or worldwide.
Coordonnées de contact
Etats-Unis
- www.scuba.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy and helpful ordering
Easy and helpful ordering, good pricing and fast delivery! I'll be back!
Great customer service
They had to product I was looking for…
They had to product I was looking for and shipped quickly. I later learned their pricing was higher than buying directly from the manufacturer....lesson learned. I especially like their policy wetsuit on exchanges.
Excellent experience.
I RECEIVED A DUSTY REGULATOR
When I received my order, the primary regulator in the bundle I purchased was completely covered in dust! (I have photos)
I was so excited to be purchasing my very first regulator set and when I opened the box to see a dusty primary regulator that I would be using to BREATHE AIR through and relying on it with MY LIFE... I became overwhelmed with disappointment!
For goodness sakes, if the reason I got it on sale was because it was inventory that had sat for a while... the least they could have done was clean the darn thing before sending it to me.
How can I trust that the dust hasn't affected its function?
Credit Card Verification Nightmare
Every time I try to order, my order is put on hold for a bogus "...upon checking, some order information provided did not verify with the bank which issued the card."
Every.
Single.
Time.
And when I try to contact Scuba.com customer service or whoever they outsourced their credit card verification to, they do not even try to help me with the issue. My brother and my sister-in-law got me a $100 gift card I want to use, otherwise I would have stopped trying to purchase from them.
Avoid seller
Website was easy to navigate
Website was easy to navigate, and it was unbelievably expedient Services would recommend to anyone.
Accurate description of a quality…
Accurate description of a quality product at a good price delivered quickly
i don't know what order you're…
i don't know what order you're referencing. i checked online and it says i've have never ordered anything.
Easy of ordering
Easy of ordering, competitive pricing, quality products and efficient order processing & shipping
Great gear at great prices
Great gear at great prices! I can always find what I need, what I want, and what I just gotta have
great to do business with
products are sold at a competitive price. customer service is excellent. returns/exchanges are handled easily
Quality gear, great prices, good selection
Scuba.com has great prices and a good selection of some high quality gear. Underwater, under pressure, it's important to have gear you rely on, so I'm not looking for the bargains, I'm looking for the quality. They ship well, have good shipping times and prices, and helpful customer service
Shipped my item promptly and arrived on…
Shipped my item promptly and arrived on time.
My dive equipment arrived quickly and…
My dive equipment arrived quickly and early. Everything was packed well and secure. Will shop again soon.
I was looking for a pair of fins and…
I was looking for a pair of fins and put the wrong one in the cart and completed the purchase. I made a separate purchase for the ones I wanted and messaged the store to see if they could add the new one's to the same shipment and if there was time to remove the wrong ones. I received a message from the store and the girl that was helping was great she removed the wrong ones cancelled the 2nd order and added it to my original order so I would have one purchase and one shipment. Great customer service.
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