Terrible experience. I ordered the Minichord synth at the German hub, it arrived in a damaged box and the device won't connect to my laptop no matter what data cable I use; it even almost ruined the u... Voir plus
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Lisez les avis des autres
I ordered 4 Wio Tracker L1 Pro, and one was faulty in a weird way. The support helped me try to diagnose and find solutions, but when it was clear a replacement was needed, it was a fast process, wi... Voir plus
I ordered two Home Assistant Voice Preview Edition units on October 6, 2026. Weeks later, I have nothing. No product, no shipping confirmation, no tracking number. I emailed Seeed asking where my... Voir plus
L'entreprise a répondu
I ordered two back ordered items which I was excited to receive. I checked the site one day and the items were listed as “in stock”, but I had received no information about my backorders being filled.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Seeed Technology (also known as, Seeed Studio) is a leading open-source hardware provider focused on emerging technologies like edge AI, robotics, smart sensor system and etc. for technologists worldwide. Leveraging an open-source hardware ecosystem, we accelerate the transformation of ideas into market- ready products and solutions in order to support diverse and emerging applications across industrial. Through working closely with global developers, it integrates new information technologies in its complete and open production system, that is epitomized into “modules→devices→integrated solutions”.we have built a technology ecosystem based on an open-source hardware ecosystem, AI- driven capability and cross domain co-creation.
Coordonnées de contact
9F, Building G3, TCL International E City, Zhongshanyuan Road, Nanshan, 518051, Shenzhen, Chine
- +86-0755-86095676
- order@seeed.io
- www.seeedstudio.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 86 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Dashboard Login Issues, WIFI, Ethernet
I had an issue with logging into the dashboard. Jamie responded quickly through their discord Ticket service. Jaime quickly listened checked out information to make sure my setup was correct and all the information was on the up and up.
He then asked me to detail the sets I took and the issue. He quickly walked me through some basic easy to follow guides step by step. Simple easy, ran into a small hiccup. He corrected it. Power off... power on. Connected. He stayed until I was 100% satisfied. Excellent customer support and willing to help again if needed. I highly recommend.
Very good attendence.
Great and fast support!
Had issues with my miner for weeks. Support helped me super fast, and everything is working now again. Thanks!
Very efficient and quick to help solve…
Very efficient and quick to help solve the problem.
Sensecap’s support team in Discord is…
Sensecap’s support team in Discord is excellent, quick response, and guides you step by step to the solution. I had AdCard issue, and it resolved.
Thank you Seeed and Sensecap 😄
Quickly resolved my issue!
Dashboard problem resolved
Answered very fast and had a look…
Answered very fast and had a look directly into the problem ! Perfect !
One of my helium hotspot died
One of my helium hotspot died. The support team help me get it back online ASAP!
Customer support was excellent!
Customer support was excellent!! Super fast response on their sensecap discord channel. Mario was my support tech and his troubleshooting was great. He guided me on getting my miner back online in no time! I had a SD card issue
Discord support responded extremely…
Discord support responded extremely quick and was very helpful, thanks Mario
Discord Supportteam is awesome!!!
I had a broken sd card, support team on discord sent me a new file to flash a new sd card within 2 days. Now everything works fine. Really awesome support!!! Thanks a lot!!!
Excellent assistance!!!
great support
Fast and insightful support
Fast and insightful support! Ty for everything y'all do to help!
Best tech support from Helium miner
Best tech support from Helium miner
also the best miner in the market
Knowledgeable Support Staff
Mario and tson helped to get my best earning miner back online. I thought my miner was toast but Mario determined it was ok. tson shared how he helped resolve a similar issue which worked in my case. The Sensecap miner easily has the best support staff in the business. Sensecap purchase through seeed studio was a smooth experience.
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