When I place this order, there was no acknowledgement via a confirming email that the order had gone through. This is not surprising because it has happened before with you. What is happening here?
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Lisez les avis des autres
This is the second time that I've used Sensibus and, as with the first use, the product and service were outstanding. WRT the product: my wife enjoys butternut squash ravioli, and the sweet butter... Voir plus
Cordial on the phone when inquiring of products and service. Pricing on most items competitive. Packaging and shipping was near superlative. As we all know we are looking for something different , Fo... Voir plus
I love your array of hard-to-find exceptional products. This was my first -- but not my last -- online purchase from you. Everything worked perfectly. Thank you so much.
À propos de l'entreprise
Informations provenant de diverses sources externes
Sensibus is an online specialty food store. Follow us in a journey through the flavors of the finest European, Italian and American gastronomic traditions.
Coordonnées de contact
94005, Brisbane, CA
- 800-676-0949
- customercare@sensibus.com
- www.sensibus.com
4,3
Excellent
369 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good quality of products but poor…
Good quality of products but poor customer service. My order was shipped incomplete, no answer after 2 weeks.
17 avril 2020
Avis spontané
I place one order for Olives and after…
I place one order for Olives and after they arrived I sent an email to the company asking the shelf life and or refrigeration. It's been more than 2 weeks and I have not received a response. I am concerned about consuming them now and may just trash them as opposed to take a risk.
25 mars 2020
Avis spontané
Quick, responsive and WONDERFUL as always!
Bianca was an absolute treasure and helped me with obtaining my much needed Alce Nero Tipo 00 flour which is an absolute requirement for my speculaas. No flour, no speculaas! She assisted me above and beyond the call of duty and I'm forever grateful and a forever customer because of the service I receive. The flour was packaged perfectly, shipped promptly. Thank you for being a reliable source for hard to find ingredients! You're simply the BEST!!!
25 janvier 2020
Avis spontané
cheese was fair.
6 janvier 2020
Avis spontané
The worst customer service you could…
The worst customer service you could ever find in the history of e-commerce! They may offer and sell exclusive products but beware of how they transact with customers. They have a toll-free number that you can call but with no live agent to speak to when you have any concerns with your order. They can only call you and relay info such as unavailable items over the phone and refuse to have anything documented in writing or by email. The worst part? They do not issue refunds/credits for unavailable items that were not shipped in the order! Stay away
24 décembre 2019
Avis spontané
Fast delivery
Fast delivery, excellent packing! Hard to find product, will be back.
21 décembre 2019
Avis spontané
You not only assisted me splendidly…
You not only assisted me splendidly with a custom order but I enjoyed learning about some new culinary twists such as panpepato with cheese for after table.
1 décembre 2019
Avis spontané
My order was delivered quickly and…
My order was delivered quickly and tasted fantastic! Will be ordering again soon!
9 novembre 2019
Avis spontané
Arrived quickly and fresh
14 octobre 2019
Avis spontané
Very exceptional experience from a…
Very exceptional experience from a first time customer with my order. Packed beautifully and safely. I love the product. I'll be re-ordering. Thank you.
8 octobre 2019
Avis spontané
very polite
very polite. Called me several times with shipping updates because I live in Florida and I had placed my order about the time the hurricane Doriana was going on. I appreciated their efforts very much.
20 septembre 2019
Avis spontané
Great food
Great food, excellent shipping service. Thanks, Bruce Tretter, Westborough, MA
8 septembre 2019
Avis spontané
Great Cheese!
It was just the cheese we were looking for that we had eaten in Europe! Super satisfied! Will order again.
16 août 2019
Avis spontané
Fabulous product and fabulous service
Fabulous product and great, speedy service! Love 💕 the muesli biscuits and even tried some additional items... all delicious
16 août 2019
Avis spontané
Perfect transaction and product quality!
27 juillet 2019
Avis spontané
Excellent service
Excellent service. I found a rare cheese I was having a hard time finding. Two days later it was on my front porch.
9 juin 2019
Avis spontané
excellent cheeses and fast delivery
24 février 2019
Avis spontané
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