Seymours Estate Agents Avis 

739
•
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolutely appalling service! My husband and I arrived for a scheduled house viewing with the Seymour’s Guildford estate agency, only to find that the estate agent representative didn’t even have... Voir plus

Noté 5 sur 5 étoiles

The team at Seymour’s Lightwater were superb from the first meeting with James all the way through to completing our property sale, communication was timely and excellent, with a special mention for R... Voir plus

Noté 5 sur 5 étoiles

We purchased our house through Seymours Woking and Sandra Holmes was amazing throughout the entire process. She is so friendly and approachable, and went above and beyond to get the chain over the lin... Voir plus

Noté 5 sur 5 étoiles

I had a fantastic experience with the Seymour team, led by Oli Parkin, who brought a truly personal touch to the whole process. From the day I first viewed the house to the day I moved in, it took ju... Voir plus

À propos de l'entreprise

  1. Agence immobilière

Écrit par l'entreprise

We live locally in our areas, know the locations intimately and can therefore give expert, informed advice. We are independent agents and specialise in selling residential properties. We also have a system of cross-referral so that we cross-sell betwee...


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

739 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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3,7

Tous les avis

(739)

35 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great team effort selling our property

Team Seymour’s recently sold our property and they were excellent. Dan, Spencer and all the team were invested in selling the property and they did a great job.
Highly recommend

1 février 2025
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Réponse de Seymours Estate Agents

Thank you Wendy. I'm so glad to hear that Dan, Spencer, and the team were able to support you throughout the sale. Your recommendation means a lot to us. If you need anything else in the future, don't hesitate to get in touch.

Noté 5 sur 5 étoiles

A good experience of Seymours

Although I decided not to buy, I was very impressed by the way Seymour’s, especially Trevor Hunnings, put himself out to facilitate multiple weekend viewings and for constructive and no pressure guidance. I shall come back.

1 février 2025
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Réponse de Seymours Estate Agents

Thank you, Colin. We really appreciate your kind words. Trevor and the team always strive to provide a helpful and pressure-free experience. We’d love to assist you again in the future.

Noté 5 sur 5 étoiles

Overseas rental

We were ably assisted by Jade Herring in our quest to secure a rental property. Living overseas this made the logistics somewhat challenging, however, Jade and her colleagues at Seymours handled the process professionally.
Thank you 😊

25 janvier 2025
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Réponse de Seymours Estate Agents

Thank you, Caroline. We're delighted to hear that Jade and the team made the process smooth despite the challenges of being overseas. Wishing you all the best in your new home!

Noté 5 sur 5 étoiles

Seymours were exceptional throughout…

Seymours were exceptional throughout our move and after. Their care and attention to detail puts you at ease during one of the most stressful times of your life. Their team are quick to respond to calls and emails, check in with you along the process and are there to give after care also. I can’t recommend them enough, Andie especially for us was an absolute star but I know she’s part of a great team. Thanks guys!

15 janvier 2025
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Réponse de Seymours Estate Agents

Thank you for your lovely feedback Julie. We’re so pleased that Andie and the team could support you through such a stressful time. Providing a smooth and attentive service is always our goal, so it’s great to hear we made a difference. Wishing you all the best in your new home.

Noté 5 sur 5 étoiles

Excellent communication with good…

Excellent communication with good feedback on potential buyers views of our property. We were kept updated throughout the viewing process. Credit to Andy, Emily, Phoebe, Tom and the team at Seymours Godalming.

15 janvier 2025
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Réponse de Seymours Estate Agents

Thank you Jane. We're delighted to hear that Andy, Emily, Phoebe, Tom, and the team kept you well-informed throughout the process.

Clear communication is key, and we’re glad we could provide that for you. Wishing you all the best.

Noté 5 sur 5 étoiles

Great estate agents

I had a fantastic experience with Seymours having now been shown three properties by Emma Perry. She is incredibly personable and has a great instinct for the types of property I'm looking for so I'm confident with her and the team I will find somewhere very soon.

24 janvier 2025
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Réponse de Seymours Estate Agents

Great to hear you’ve had such a positive experience with Emma! She has a fantastic instinct for matching people with the right properties, so we’re sure you’ll find the perfect place soon. We look forward to helping you with the next steps!

Noté 5 sur 5 étoiles

Happy customers!

We have used Seymours for many years, being our agent for our rental and for selling and buying property. You've no need to use anyone else in Dorking really! They listen to what you want and need and do what they can to make that happen. They were amazing working on our behalf when we experienced an unpleasant tenancy, from beginning to happy ending. The whole team at Seymours are super friendly and they don't mind how much you email or call....which was a lot! Great team all round! Will be using again when the time comes.

22 janvier 2025
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Réponse de Seymours Estate Agents

Great to hear Claire. It’s always a pleasure working with you, and we really appreciate your continued trust in the team. We know how important it is to have the right support, especially during challenging times, so we're glad we could help. Looking forward to working with you again in the future.

Noté 5 sur 5 étoiles

Seymours a pleasure to do business with

I have been dealing with Seymours for a number of years both selling property and them managing my rental. In all aspects they are very professional, very knowledgable and efficient. If they say they will do something it gets done. Would not use anyone else.

2 janvier 2025
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Réponse de Seymours Estate Agents

Thank you Sherry, for taking the time to leave such a positive review. We’re pleased to hear that you’ve been happy with our service over the years in both sales and rental management. Your continued support means a great deal to us.

Noté 5 sur 5 étoiles

Fantastic understanding of the local…

Fantastic understanding of the local market. Valuation spot on. Conducting viewing superbly. Tremendous follow through to ensure the sale completed

7 janvier 2025
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Réponse de Seymours Estate Agents

Thank you for your kind words! We’re delighted to hear you were pleased with our understanding of the local market and the support we provided throughout the process. It’s always our goal to make things as smooth and efficient as possible for our clients.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Professional polite and approachable.

15 janvier 2025
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Réponse de Seymours Estate Agents

Thank you, Linda! We're thrilled to hear you found our service professional, polite, and approachable. It was a pleasure assisting you!

Noté 1 sur 5 étoiles

If I could give 0 stars I would

If I could give 0 stars I would! Do better! Use a different referencing company that does not discriminate. Also the person I spoke to Jade on the phone needs more training on how to deal with people over the phone. I was lucky enough not to have to deal with her face to face.

As I cannot reply to the comment you have left I will update my review…

DO BETTER AS AN ESTATE AGENT AND USE ANOTHER REFERENCING COMPANY! You wouldn’t do this to someone who lost their arm or leg from the army! So why being medically retired is any different! It is discrimination at its finest as there are ONLY a few companies like yours that do this! I can’t wait for the new regulations for landlords/estate agents to come to in!

13 janvier 2025
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Réponse de Seymours Estate Agents

Thank you for sharing your feedback. I’m sorry to hear that your experience with our team left you feeling this way. Please know that it was never Jade’s intention to cause any upset during your conversation. She was simply aiming to clarify the processes and requirements for the property you enquired about.

When the call was escalated to our Lettings manager, he explained that neither Seymours nor our referencing partner, Blinc, engages in any form of discrimination. We have successfully helped many tenants, including those receiving Universal Credit and other benefits, find suitable homes. However, the final decision often depends on the specific requirements of individual landlords.

I understand that property searches can be challenging and frustrating at times, but please rest assured that our team is always here to assist wherever we can.

If you have any further questions or need additional support, please don’t hesitate to reach out to the office directly on 01483 741300.

Noté 4 sur 5 étoiles

Sam made our move happen 👌😃


We wouldn’t rate estate agent’s brand, hence 4stars as we have had negative experience with other Seymours before.

Seymores Ripley deserves full 5stars.

Ben as a director did his duties well.

Sam as a sales negotiator went above & beyond his duties & patiently learnt what we were looking for and finally found our perfect home for us.

Sam’s time & effort deserves hundreds of stars.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Likewise Emma the Sat sales lady was so nice & helpful.

We are delighted with our house purchase.

10 janvier 2025
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Réponse de Seymours Estate Agents

Thank you, Cam, for sharing your experience with us! We’re thrilled to hear that Ben, Sam, and Emma made such a positive impact on your home-buying journey. Your kind words about Sam’s dedication and Emma’s helpfulness mean a lot to us.

It’s wonderful to know you’re delighted with your new home, and we hope you enjoy it for years to come. If we can assist you further, please don’t hesitate to reach out!

Noté 4 sur 5 étoiles

Overall a good experience

Overall a good experience. They always kept me up-to-date about the appointments. However, I only got feedbacks if I asked for them and I never got a direct mobile number of the agent dealing with the sale of the flat. I always had to humt him down using the office landline. It made me feel like a pesky client.

26 novembre 2024
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Réponse de Seymours Estate Agents

Thank you, Ulrike, for taking the time to leave your feedback. We’re glad to hear you had a generally positive experience and appreciated our efforts to keep you updated about appointments.

We’re sorry to hear that you felt the communication could have been smoother at times. Your feedback about receiving timely updates and direct contact details is invaluable, and we’ll certainly review this to improve our service going forward.

Thank you for choosing us to assist with your sale, and we wish you all the best in the future.

Noté 5 sur 5 étoiles

Customer service at Seymours is excellent

The Seymours team are polite, positive and knowledgeable. They go the extra mile in describing the history of the house and surroundings. This is the second time I have used Seymours and have felt very comfortable and confident that they are providing an excellent service both to me and also to the prospective buyers. The communication between the team and myself has been excellent and timely. Their customer service is excellent.

8 janvier 2025
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Réponse de Seymours Estate Agents

Thank you for your thoughtful review. Claire, it’s wonderful to hear that you felt confident in our service and appreciated the team’s knowledge and communication. We’re grateful for your continued trust and always happy to assist you.

Noté 4 sur 5 étoiles

Eventually sold

Always kept in contact after a pull out and we got an eventual sale

18 décembre 2024
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Réponse de Seymours Estate Agents

Thank you, Robert, for your review. We're pleased we could support you through the process and secure a successful sale. Wishing you all the best moving forward.

Noté 5 sur 5 étoiles

Consistently Great in Woking

Bought a house and let out my previous home via Seymour's Woking branch. I found the sales agents very helpful, professional and not pushy. Better than most other agents in Woking, I would definitely use them if selling a property. Tom, Ben and Zo were particularly helpful. They even gave me some informal advice on my new home after completing the purchase.

10 janvier 2024
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Réponse de Seymours Estate Agents

Thanks so much for your lovely feedback! I’m really glad to hear that you had a positive experience with me and the team. It’s great to know we could help make the process smoother for you. If you ever need anything in the future, don’t hesitate to reach out.

Noté 5 sur 5 étoiles

Outstanding Support

I recently had the pleasure of working with Sam during my fast-paced move, and I cannot express how grateful I am for his assistance. From the very beginning, he was incredibly professional and responsive, making the entire process much smoother than I anticipated.

The first property he showed me was fantastic and I was impressed by his keen understanding of my needs. Sam went above and beyond to ensure I felt supported throughout the entire process, demonstrating genuine care and understanding of my situation.

I highly recommend Sam as an estate agent to anyone looking for a reliable and dedicated professional. His quick service and unwavering support truly set him apart. I have no doubt that he will continue to be an asset for many others in the future. Thank you, Sam, for everything!

1 janvier 2025
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Réponse de Seymours Estate Agents

Hi Nadia,

Thank you so much for your kind words and for taking the time to share your experience. It was a pleasure helping you with your move, and I'm delighted to hear that you felt supported and that we found a property that suited your needs so well.

Your feedback means a lot, and I’m so glad I could make the process smoother for you. Wishing you all the best in your new home, and if you ever need anything in the future, I’d be more than happy to help again!

All the best,
Sam

Noté 5 sur 5 étoiles

Exceptional Service and Support from Seymours

As first-time buyers, we were quite overwhelmed by the whole process. We weren’t very impressed with how the realtors understood our needs; they kept sending us random properties just to make a quick sale. Seymours really stood out at this point. Aaron was there from day one, not only through email but also calling regularly to ensure he understood exactly what we were looking for in our perfect home. It only took us a week to decide on our dream home, and the entire process went smoothly. We’re now in the middle of the legal process, and Aaron is still there, answering every question I have. I highly recommend them.

A special thanks to their talented young team member, Tom, who showed us the house. He was friendly, professional, and although he’s young, he already seems to have a wealth of experience. I’m sure he’ll be their new star someday! :)

14 décembre 2024
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Réponse de Seymours Estate Agents

Hi Cem,

Thank you for your thoughtful review. It’s fantastic to hear that Aaron and Tom were able to make your first-time buying experience a positive and smooth one. We’re so pleased you felt supported throughout the process, and that we could help you find your dream home so quickly.

Your kind words about Tom mean a lot—he’s a valued part of our team, and it’s great to see his dedication recognised. We’ll make sure to pass on your compliments to him and Aaron.

Wishing you all the best as you move through the legal process, and please don’t hesitate to reach out if you need anything else.

Noté 5 sur 5 étoiles

Seymours Staines

I struggled to sell my house recently, and while Seymours did not achieve the sale they impressed me with the effort the team made.
Mark and Helen are a great team. The service I had was very professional and very empathetic.
Their marketing material is stylish and up to date.
I don't hesitate to recommend them.

9 décembre 2024
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Réponse de Seymours Estate Agents

Hi Mrs Woodcock,

I’m so glad to hear that we left a positive impression. It’s great to know you appreciated the marketing as well—we do our best to keep things fresh and professional. If you ever need help again in the future, we’d be more than happy to assist.

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