What a wonderful company Shedstore are, the assistant Claire that took our order was so helpful and knowledgeable, she helped explain the process of ordering. We were happy to place an order with guid... Voir plus
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Lisez les avis des autres
What a great company to purchase from! Was kept well informed of delivery (and even got to choose a delivery date which was within a few days). Great communication regarding the delivery before and on... Voir plus
Easy ordering process. Excellent delivery guys. Easy to build but just took a while to understand the parts supplied. Measurements do allow you to identify each bit but a tagging system like the bags... Voir plus
Do not buy! Awful quality, warped wood in panels with gaps you can put your hand through, panels warped. We have assembled many sheds in our time but these are just a joke. So disappointed. Finished... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Shedstore have been retailing a wide range of wooden, metal and plastic sheds as well as other garden products online since 1999. With over 270,000 satisfied customers and counting we are proud to continue to provide the most competitive deals in our sector. Our performance and order retention rate is consistently better than the industry average. We source all products from our network of the UK's leading manufacturers, suppliers and importers. We support our customers from a UK-based office and call centre. Our website is ISIS, Safebuy and Shopsafe accredited. Visit us for our expert advice, great range of products and our low, low prices!
Coordonnées de contact
4,2
Bien
13 k avis
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Purchase of garden shed
Spoke to Sam. She was helpful and explained clearly any questions I had about the shed; the layout and options available etc. She was polite and friendly.
16 avril 2026
excellant and prompt service
23 mars 2026
Order experience very easy,
Order experience very easy,
Really quick delivery and on time
Best tracking ever
Good quality product
8 avril 2026
Do not buy
Do not buy! Awful quality, warped wood in panels with gaps you can put your hand through, panels warped.
We have assembled many sheds in our time but these are just a joke. So disappointed. Finished product will not be water tight. We will be contacting company. Not fit for purpose, waste of money.
15 avril 2026
Avis spontané
Réponse : Shedstore
Good afternoon,
Thank you for your review, we are sorry that you are not satisfied with the quality delivered.
We would be happy to look into the matter more closely if you could provide images to customercare@shedstore.co.uk. I have requested more information at this time to locate the order.
Please accept our apologies for any inconvenience caused.
Kind regards,
The Shedstore Team.
So far so good in keeping me informed…
So far so good in keeping me informed on delivery etc.
8 avril 2026
What a wonderful company Shedstore are
What a wonderful company Shedstore are, the assistant Claire that took our order was so helpful and knowledgeable, she helped explain the process of ordering. We were happy to place an order with guidance from Claire who answered all our questions and gave us assurance of a first class Summer House and wished us well with our purchase. Thank you Claire you made it stress free and wished us well.
13 avril 2026
People want to help
13 avril 2026
An excellent customer service that is…
An excellent customer service that is responsive to disabled customers. Thank you.
7 avril 2026
Best price for a good solid 6 x 8 pent…
Best price for a good solid 6 x 8 pent summerhouse. Great website with all the info you need. Delivery was seamless. All round very pleased.
8 avril 2026
Easy to order and delivery was so fast…
Easy to order and delivery was so fast (especially as we live in a remote area)
7 avril 2026
Easy to use website
Easy to use website, good price and good quality sheds; I've got two before!
15 avril 2026
Very easy to navigate the website and a…
Very easy to navigate the website and a good range of sheds to purchase. Delivery dates available are a lot quicker than other companies.
28 septembre 2025
The lady who dealt with our missing part.
The lady who dealt with our missing item was amazing she did everything she said she would do and our refund was sent right away don't know if we can mention names but thank you so much K for being so helpful, 5 Star service*****
14 avril 2026
Avis spontané
Great delivery guys
Easy ordering process. Excellent delivery guys. Easy to build but just took a while to understand the parts supplied. Measurements do allow you to identify each bit but a tagging system like the bags of fixings would be a lot easier.
25 mars 2026
Lovely planter
Lovely planter, arrived as promised on time. Slight hiccup with delivery but was sorted out immediately.
7 avril 2026
Great communication and delivery service
What a great company to purchase from! Was kept well informed of delivery (and even got to choose a delivery date which was within a few days). Great communication regarding the delivery before and on the day. Driver was pleasant & friendly although he was struggling to lift the item on his own. Product looks sturdy enough and good quality (although not put it together yet!) Overall, very pleased with the experience.
14 avril 2026
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