I like this product from previously owning it. However, the customer service and contact is terrible. They delivered my package last week to the wrong address. I have a photo that I had to look up my... Voir plus
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Lisez les avis des autres
I received an email telling me my order was being processed but I didn't order anything . I responded to the email and asked why they sent me that email? I received a quick response that I was getti... Voir plus
I signed up both my sons for underwear of the month when they turned 40. This gift makes us all smile every month and has for 7 years now. The boys say the underwear is the most comfortable under... Voir plus
I love Shinesty underwear! There super comfortable, fit great, and the designs are awesome. Honestly they’re hard to beat, I currently own approximately 50-60 pairs and I’ll definitely keep buying the... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- aussi dans
- Boutique de tenues de soirée
- Magasin de sous-vêtements
- Magasin de vêtements d'hiver
- Magasin de vêtements de plein air
- Magasin de vêtements imprimés
Écrit par l'entreprise
At Shinesty, discover the unrivaled comfort of our signature Ball Hammock® Pouch Underwear and luxurious women's modal underwear. Perfectly suited for life's social moments, our collection boasts an array of outrageous party clothing and themed apparel. Elevate your wardrobe and make a statement like never before. Whether you're searching for comfort and unparalleled ball support, enough neon to blind the 80s, or simply something hat would make Chuck Norris weep with pride, Shinesty is here to help.
Coordonnées de contact
2930 Umatilla St Ste 400, 80211, Denver, Etats-Unis
- customerservice@shinesty.com
- www.shinesty.com
Demande des avis aux clients
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Not for Me
Not for Me,
The ball hammock did not fit at all.
I Did Not Like At All.
NO THANKS !
everything is great, Once in a while I get my men's with no pee flapper those are usually convenient undi
It's easy, product is comfy.
Very happy with my order
Very happy with my order
Mystery pack of five gave me great choices.
Disappointed because I just wanted to try it out.
This is the second time I have tried to order something from your company. I tried a few years ago and your shipping company that is used is awful. I tried again because I wanted a specific bra to try after major surgery. I got no notification, but was wondering where my package was and found a quote unable to deliver “message on the application but never emailed to me.
You look like a company that’s trying to cut corners and make things “cheaper “for customers. Unfortunately, all you’ve done is making impossible to access the products that your website is devoted to. I’m so angry that I can’t access the shipping company because they hang up on both the phone and online. There’s no phone for me to call you. So I decided I would put it in a review because a one star might get your damn attention. Where is my damn order?
Thank you.
Orders taking forever to get here --…
Orders taking forever to get here -- haven't received latest order YET! Maybe it's not your fault??? Possibly the carrier? Maybe you have a way to check it's status?
Convenient and my size I waited for was…
Convenient and my size I waited for was on sale!
Haven’t received my order.
The product Shinesty produces
The product Shinesty produces, is the softest, most comfortable underwear I’ve ever worn with beautiful patterns & colors! Some nice &some naughty!
There’s also solid colors that I would like to see more of!
Thanks for making not just a great product but fun as well!
Phyllis
Product never delivered
Product never delivered! Fast on the charge to the card but two weeks later and no product delivery!
Fun products and great service
I’ve gad a great experience dealing with customer support and I enjoy the products! They are fun and original.
Best skivies ever!!!!
Absolutely love these skivies and the ball hammock!!!. Can't wait to see what yall come out with next.
Overpriced not worth the cost
Order arrived 2 days early
Order arrived 2 days early. I've ordered several items and the quality, comfort and fit are all top notch.
Hands down the best customer service
This was hands down the best customer service I have ever had. I initially reached out because different prints had significantly different fits, with no clear indication of the variation on thwir website.
The team not only took my feedback seriously, but worked with me through multiple comparisons to get to the bottom of the issue. They ultimately went so far above and beyond they actually sent me 2 additional pairs of the ones I liked, completely free.
What impressed me most was that they didn't just resolve my issue, they genuinely acknowledged how clearer product information could help future customers.
It is so refreshing to see a company that values customer feedback, and treats us with respect while going the extra mile to make things right.
They have earned my appreciation and future business.
Thanks Shinesty
You keep sending me the same underwear…
You keep sending me the same underwear as last year at this time.
The product is great
The product is great. It fits great. My girlfriend loves them too. Usually they take a while to ship but they seemed quicker this time.
Great Customer Service
I ordered with Shinesty and received the apparel. However, the size was not right for me. When I was asked if I was happy with the purchase, I explained the situation. The company immediately shipped me the right size. Kudos for great customer service. Mike
Still have not received it!
Not my last order
It's my 5th order and my first time talking to customer service. They are absolute legends, with a quirky fun text in emails.
Extra shout out to Tim, hope you get a all expenses paid holiday.
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