Very dissapointed as no refund despite sending by Fedex on 3rd January. The Fedex was delivered and signed for. I Have sent emails which are never answered and phone does not accept calls! I see ot... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Very dissapointed as no refund despite sending by Fedex on 3rd January. The Fedex was delivered and signed for. I Have sent emails which are never answered and phone does not accept calls! I see ot... Voir plus
L'entreprise a répondu
Bought a clutch bag and shoes from this company, they looked great and the shoes were a good fit, however, within 5 minutes of wearing them the heel came off the shoe. The company have sinse ignored m... Voir plus
L'entreprise a répondu
non-existent costumer service. I ordered a clutch bag from them a couple of months ago and returned it 2 days after receiving it because I changed my mind , I sent the bag back to the return address a... Voir plus
Great shoes & bags at good value prices. Fast & free delivery with good communication for tracking. Didn't have to return anything so can't comment on that but will be buying from shuwish again. A wo... Voir plus
We are small family owned business based in Liverpool, UK. We specialize in Ladies high heel and platform shoes. Our goal is to provide safe and easy online shopping experience for everyone shopping at ShuWish.com. If you have any questions or problems, please do not hesitate to contact us and we will do our best to help you :)
154-155 Charlotte Way, St.John's precinct,, L1 1NB, Liverpool, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Just received my shoes , absolutely stunning great service i am so pleased i would recommend the company to my friends and family.

Réponse de ShuWish UK
Lovely shoes and great delivery from order to receiving them

Réponse de ShuWish UK

Réponse de ShuWish UK
Have just purchase a bag and shoe combo and required next day delivery, as it was late on Thursday, I was unsure if they delivered in a Saturday, however after contacting Rubia through email, they have done a brilliant job to ensure I get my goods in time for wedding on Saturday evening. Brilliant customer service, very very helpful and would highly recommend... definatly worth 5 stars... 😁

Réponse de ShuWish UK
The shoes I ordered were too small for me. However they were good quality at an excellent price. I had to return them and my contact with the seller was a very good experience. They were helpful and prompt in their response.

Réponse de ShuWish UK
Ordered twice now with Shu Wish and very happy with the choice and service.

Réponse de ShuWish UK
Easy to use their site...…..easy to understand and place orders, with free delivery …..and came in 2 days....quality of heels very good for price

Réponse de ShuWish UK
Great value with excellent customer service. They made every effort to make sure my items arrived on time after a shipping error. I would definitely recommend.

Réponse de ShuWish UK
I needed to return a pair of shoes recently purchased as they were marked. I cannot fault the service I received from ShuWish ....I received a prompt refund together with a generous discount code on my next order which more than covered my return postage. The guy I spoke to was very friendly and professional. Would not hesitate in ordering from ShuWish again.

Réponse de ShuWish UK
My second purchase from Shuwish UK. Ordered shoes and a matching bag for my mum and ordered on Sunday and they were received on Tuesday. the shoes are beautiful and well made and the bag matches perfectly. Delighted also with the promotion of the free bag with the shoes. Excellent service and can highly recommend.

Réponse de ShuWish UK
Excellent service. Prompt reply to query. Goods delivered before due date. Very pleased with the quality.

Réponse de ShuWish UK
Ordered shoes and handbag
Arrived promptly
Quality perfect for price
Extremely happy with service
Will definitely be buying again from
Shuwish and no doubt will to be recommending
To friends and family
Thank you x

Réponse de ShuWish UK
I love the shoes I ordered from Shuwish, I ordered them for a wedding and I have to say I was very impressed with the quality of them, they are amazing for the price I paid. I am one very happy customer, the shoes fit so well and are so comfortable considering they are rather high. When I ordered the shoes, I received a call from Shuwish advising that I was entitled to a free handbag with my order which was great as I needed a new one for the wedding, I was able to order the one I wanted regardless of price and found one to match my shoes. I need to return a pair of shoes back to Shuwish for a refund as I ordered two sizes, I emailed them to confirm return address etc and got a reply straight away and will be returning them shortly for a refund. I would recommend Shuwish 100% and I already have to my friends and family. I have read some of the reviews written and I disagree with the negative reviews, I have received excellent customer service and great quality products from Shuwish.
Sarah Hill - Wiltshire

Réponse de ShuWish UK
I loved my Shuwish shoes so much that I am planning to buy another pair this week,and a matching handbag! I bought some white patent high heels for the Summer, and they look absolutely divine.
The quality is absolutely amazing, the value for money incredible, and the fit really really great. I would recommend Shuwish one hundred per cent - they are beautiful products.
Lynda Styan - London.
I also meant to say that the packaging was second-to-none, with a lovely shoe box and great care taken all round with packaging - fantastic.

Réponse de ShuWish UK
Has this company ceased trading as i am unable to contact them and there website is no longer available.

Réponse de ShuWish UK
Arrived when expected, exactly as described, good fit. Very pleased.

Réponse de ShuWish UK
My shoes arrived but one had a raised mark on it so i emailed the company straight away. I explained they were for my Daughters' Wedding & requested a replacement. 3 emails have now been sent - with photos attached, but no response received. Very poor. Will not order from them again.
Ordered a clutch bag on the Saturday evening, paying extra for 24hr delivery. Was kept informed by email regarding despatch of my order. Bag received on the Monday as expected and very happy with my purchase and the delivery. Would buy from here again.

Réponse de ShuWish UK
Very dissapointed as no refund despite sending by Fedex on 3rd January. The Fedex was delivered and signed for. I Have sent emails which are never answered and phone does not accept calls! I see others have experienced the same. All I want is my refund!!! Come on Shuwish!! If this isn't resolved by next week I will be reporting to trading standards and Roguue Traders!! I do not intend to let this go! Do the right and honest thing.

Réponse de ShuWish UK
DO NOT buy from this company if there is ANY chance you want to return your goods. Because - the do not respond to emails, their 'refunds' email address sends bounce emails because the mailbox is full, if you phone them they don't answer, if you call them out on social media - they don't respond. I am owed a refund of £42.89 for goods I have returned. I see I am not the only one on this thread. They are very quick to deliver the product, but they do not fulfil the promise on their website about Returns. I have registered an official complain now against them. It is dreadful customer service, they should be ashamed. It is SO easy to get it right Shuwish, SO easy. Fix your systems and return my money.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.