Friendly & relaxed sales process with no pushy sales attempting to add products to the purchase. Able to take the vehicle on an extended test drive which, given a change from manual to auto, was ver... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent service. Very knowledgeable, helpful and polite personnel. I would strongly recommend Bridgend Audi. They go the extra mile for Customer satisfaction. They never once made claims which the... Voir plus
L'entreprise a répondu
I could not believe how helpful the staff member called ALISHIA was throughout my visit . She was incredible printing out documents with images to determine what parts I had to order and all other hel... Voir plus
Great experience upgrading my car. Emailed Sinclair Bridgend Monday, phone call from sales Tuesday reporting car to my spec was in stock and arranged test drive for Wednesday, test drive completed and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Atelier de carrosserie automobile
- Garage automobile
- Vendeur de voitures d'occasion
À propos de Sinclair Group - Bridgend Audi
Écrit par l'entreprise
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Coordonnées de contact
Tremain Road, CF31 2TZ, Bridgend, Wales, Royaume-Uni
- 01656 602211
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great customer experience
Josh was fab and made the purchase of my Audi TT stress free and he provided exemplary customer service. Highly recommended.
Really good experience Martin explained…
Really good experience Martin explained everything we asked him be professional
I could not believe how helpful the…
I could not believe how helpful the staff member called ALISHIA was throughout my visit . She was incredible printing out documents with images to determine what parts I had to order and all other helpful information . All the staff there were incredibly polite and welcoming 10/10 and much more . REGARDS COLIN AUDI A2
Friendly & relaxed sales process
Friendly & relaxed sales process with no pushy sales attempting to add products to the purchase. Able to take the vehicle on an extended test drive which, given a change from manual to auto, was very helpful.
Was also encouraged by the availability of desired vehicles.
Thanks (to Martin Nixon) for agreeing to keep my new vehicle secure for a few weeks during my holiday!
Excellent service
Excellent service. Very knowledgeable, helpful and polite personnel.
I would strongly recommend Bridgend Audi. They go the extra mile for Customer satisfaction. They never once made claims which they couldn’t substantiate e.g. date of arrival etc. If they could give us any extras, they made every effort to do so.
The car, itself is everything and more than we expected.

Réponse de Sinclair Group - Bridgend Audi
A very high standard of customer…
A very high standard of customer service. They dealt with replacing my father’s almost new Audi A5 Avant after a critical failure in a very professional, pragmatic and empathetic manner. A big thanks to Phil Morgan for quickly coming to an agreeable resolution.

Réponse de Sinclair Group - Bridgend Audi
Don’t go here very high turnover of…
Don’t go here very high turnover of staff
In house bullying is going on and been covered up!

Réponse de Sinclair Group - Bridgend Audi
Excellent purchase for a quality car
I am very happy with my purchase from VW Bridgend. From one phone call they were able to judge which was the best car for me and I reserved it straight away.
I collected it a few days later and it was in excellent condition for a used car.
This is my second purchase from a VW dealership and I would 100% recommend buying from VW Bridgend,
All the staff were amazing, great customer service, friendly and approachable. Everything was explained clearly about the vehicle, the warranty and the service. I am confident that if I have any further queries, they would be very happy to help.
These guys are second to none
These guys are second to none. We called on a Saturday although it’s not open seen a guy around the back working overtime called Phill.
He toke a look at the two scratches on front of our brand new district green Audi. He explained to us he would only need a ten minute buff as it hasn’t gone through to the paint work. Spoke to John on phone booked it in for today Wednesday the 29 th at 11:00 brought it back to me in the shop it toke them 10 mins. Will definitely be going back in future they were patient professional and you know they love cars and will look after it. Thanks guys you the best!
Never trust a Sinclair's garage
Never trust a Sinclair's garage , period. They ruined the injectors in 2017 during the emissions scandal and now they have fully packed in again and the golf needs to be scrapped . Wasted money on this car , never trust VW either. Sinclair's ignored all attempts to contact them about a separate issue because they couldn't be bothered . I hope they go out of business. VW is dead. Here comes the spin to get out of it, they can't find an email, when I sent 2. Shows how they are in denial.

Réponse de Sinclair Group - Bridgend Audi
Your representative Josh was invaluable…
Your representative Josh was invaluable in his knowledge and assistance not only with car performance but also with technical and financial issues.
Sinclair Bridgend - a good place to do business
Sinclair Bridgend always provides me with good service. The staff are always friendly and helpful

Réponse de Sinclair Group - Bridgend Audi
Fantastic Customer service
The branch kindly arranged to have a vehicle delivered to me in Bridgend from their Neyland branch. The vehicle was exactly as I'd hoped, and they secured the transaction within a week. James at the branch was lovely to deal with, and very honest.

Réponse de Sinclair Group - Bridgend Audi
Another excellent purchase from…
Another excellent purchase from Bridgend Audi. I was given clear guidance in making my choice, and kept informed of all updates in relation to my purchase. My car was delivered with no fuss and the hand over was perfect. All staff I spoke to were helpful and knowledgeable- making the process smooth.
Excellent service at Audi Bridgend
Excellent service at Audi Bridgend. John the salesman listened to what we wanted and found a car to suit our needs. Very quick delivery and kept informed all the way from start to finish.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







