The sales man showed an interest in my car history, my likes and dislikes of particular models and showed comparisons with the new model. Gave a thorough explanation of various operations within the... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great service from Volkswagen - Newport. Especially Eliot who was exceptionally helpful in finding me exactly what I wanted. I randomly went in on a busy Saturday to have a look and Eliot spent a good... Voir plus
L'entreprise a répondu
Very professional from the start, Elliot was more than patient with me while choosing the right car for my needs and sat and went through everything over and beyond even stayed after work to help put... Voir plus
L'entreprise a répondu
Had a fantastic service from Eliot at the showroom . He managed to source the exact vehicle we were looking for . He then arranged to hand vehicle over when convenient for us to fit into Xmas holidays... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- Atelier de carrosserie automobile
- Garage automobile
- Vendeur de voitures d'occasion
À propos de Sinclair Group - Sinclair Volkswagen Newport
Écrit par l'entreprise
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Coordonnées de contact
Corporation Road, NP19 0HE, Newport, Wales, Royaume-Uni
- 01633 730028
4,6
Excellent
274 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 74 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This is my 6th car with you and every…
This is my 6th car with you and every time I have dealt with Phil Parry..he goes above and beyond every time..he explains everything in great detail and keeps me regularly on when me car will arrive..he gives excellent customer service throughout..
26 octobre 2025
Réponse de Sinclair Group - Sinclair Volkswagen Newport
Thank you for your continued trust in us and for your kind words about Phil Parry. We fully dedicate ourselves to providing exceptional customer service and we are delighted to hear that your experiences have reflected that. We look forward to continuing to exceed your expectations in the future!
Many thanks, Sinclair Volkswagen.
Not the quality I expected from a main…
Not the quality I expected from a main dealership . Dave Skinner was excellent, but I expected more from a main dealer
24 octobre 2025
Réponse de Sinclair Group - Sinclair Volkswagen Newport
Dear Mr Edwards,
Thank you for taking the time to share your feedback. We're sorry to hear that your recent experience did not fully meet your expectations, though we're pleased to know that Dave provided excellent service.
We’re currently undergoing a significant investment to improve our facilities and enhance the overall customer experience. We appreciate your patience and understanding during this period of development, and we hope you’ll notice a real difference on your next visit.
Kind regards,
Sinclair Volkswagen Newport
Sinclair VW Newport
A very smooth and uncomplicated transition from my old VW to my new one. The salesman (Matt), at Sinclair Newport displayed an excellent, unobtrusive but detailed approach to my request. All features of the vehicle were covered in detail, likewise, any questions were clearly answered.
19 octobre 2025
Adam was brilliant from start to finish…
Adam was brilliant from start to finish and sold me a lovely Tiguan . I travelled from Dorset and was met with a coffee and a spanking clean car ready to test drive. Then a week later I went back to collect . So far the car is a dream family car! Thanks
4 octobre 2025
Réponse de Sinclair Group - Sinclair Volkswagen Newport
Thank you for your kind words and for making the journey to purchase a Tiguan from us! We are happy to hear that you had a positive experience and that the car is a dream for your family. We look forward to seeing you again in the future. Happy driving!
Many thanks, Sinclair Volkswagen.
Excellent salesman who knew the product…
Excellent salesman who knew the product well and gave enough information without being pushy. I was very clear about options and other products and was treated like a valued customer.
28 septembre 2025
Amazing service from start to finish!
Amazing service from start to finish!
Adam was brilliant as always, this is our 3rd car and has been brilliant each time.
Couldn’t recommend them enough !
2 octobre 2025
Very well looked after by Eliot and the…
Very well looked after by Eliot and the team. Would definitely recommend.
2 octobre 2025
Réponse de Sinclair Group - Sinclair Volkswagen Newport
Thank you so much for your kind words! We are thrilled to hear that Eliot and our team took great care of you. It means a lot that you would recommend our business. We can't wait to serve you again in the future!
Many thanks, Sinclair Volkswagen
Received a positive experience
The help I received from the salesman was exceptional and couldn’t fault any of it. They were very willing to give me the experience e.g test drives in vehicles, to assist me in making my decision. Very happy with the experience I had with Newport Sinclair group and would definitely deal with them in the future.
24 septembre 2025
Réponse de Sinclair Group - Sinclair Volkswagen Newport
Thank you for your glowing review! We are so pleased that you had an exceptional experience with our salesman and that you appreciated our willingness to go above and beyond to assist you in making your decision. We look forward to working with you again in the future.
Many thanks, Sinclair Volkswagen
Seamless and smooth purchase from start…
Seamless and smooth purchase from start to finish.
2 octobre 2025
Réponse de Sinclair Group - Sinclair Volkswagen Newport
Thank you for your feedback! We're thrilled to hear that your experience with us was seamless and smooth. It's our goal to make the purchasing process as easy as possible for our customers. We appreciate your support and hope to serve you again in the future.
Many thanks, Sinclair Volkswagen
New car
Very happy with the service at Sinclair Newport from start to finish. Personable, friendly and attentive staff, all committed to customer satisfaction at all times.
29 septembre 2025
Réponse de Sinclair Group - Sinclair Volkswagen Newport
Thank you for your glowing review! It brings us joy to know that our team at Sinclair Newport was able to provide you with excellent service. We pride ourselves on our commitment to customer satisfaction and are thrilled to have met your expectations. We look forward to serving you again in the future.
Many thanks, Sinclair Volkswagen
would like to fully thank phil parry…
would like to fully thank phil parry with his amazing service from the first phone call he was on ball and got what i asked for as fast as he could 10 days driving away in my new car from first phone call about a new car he was very helpful and listen to me thanks so much i love my golf r line highly recommend
26 septembre 2025
Avis spontané
Réponse de Sinclair Group - Sinclair Volkswagen Newport
Thank you for your kind words, we are thrilled to hear that Phil provided you with exceptional service from the very first call. We strive to make the car-buying process as smooth and efficient as possible, and we are happy to have helped you find your dream car. Enjoy your new Golf R Line and thank you for recommending us!
Many thanks, Sinclair Volkswagen.
Excellent customer service!!
Well done Matthew Rowlands! 👏🏻 You looked after us by being thorough, knowledgeable and paid attention to all of our requests. So would recommend you to anyone looking to purchase a vehicle from Sinclair Newport.
20 septembre 2025
Réponse de Sinclair Group - Sinclair Volkswagen Newport
Thank you so much for your kind words! We strive to provide excellent service and are thrilled to hear that you had a great experience with Matthew. We appreciate your recommendation and look forward to assisting you with any future vehicle needs.
Many thanks, Sinclair Volkswagen.
Réponse de Sinclair Group - Sinclair Volkswagen Newport
Thank you for your glowing review! We strive to provide exceptional customer service and we're glad to hear our staff went above and beyond to assist you. We appreciate your support!
Many thanks,
Sinclair Volkswagen.
Friendly but Professional service
From the time you walk through the door you receive a friendly professional greeting at Sinclair Newport.
We had the pleasure of being helped with our purchase by Dave Skinner. Who talked us through the whole process. He was in regular communication with us throughout. This was especially important to us as there was a delay in getting our vehicle due to a random VW process.
Once we collected the car Dave Skinner showed us around the car interior. He is someone with whom we wouldn’t hesitate to deal with again.
19 septembre 2025
Réponse de Sinclair Group - Sinclair Volkswagen Newport
We are thrilled to hear that you had a fantastic experience at Sinclair Newport, and we greatly appreciate your kind words about Dave Skinner. We take pride in providing exceptional customer service, and we are glad to hear that he made your car buying process smooth and enjoyable. Thank you for choosing us, and we look forward to assisting you in the future!
Many thanks,
Sinclair Volkswagen.
Smooth car purchase and Elliot was amazing
Elliot was great. He explained everything, ran through what was needed to change our car and kept in constant contact.
We are so pleased with our new car and would recommend Elliot to everyone!
15 septembre 2025
Réponse de Sinclair Group - Sinclair Volkswagen Newport
Thank you for your positive feedback! We are thrilled that Elliot was able to provide great service and help you find the perfect car. We appreciate your recommendation and look forward to seeing you again in the future. Happy driving!
Many thanks,
Sinclair Volkswagen.
Phil Parry ( salesman ) was friendly
Phil Parry ( salesman ) was friendly, helpful and knowledgeable and very easy to deal with.
14 septembre 2025
Réponse de Sinclair Group - Sinclair Volkswagen Newport
Thank you for your kind words, we are glad to hear that Phil was able to provide you with a positive and enjoyable experience. Our team takes pride in delivering exceptional service to our valued customers. We hope to have the opportunity to serve you again in the future.
Many thanks,
Sinclair Volkswagen.
A breath of fresh air
Very helpful and professional without a pushy attitude found in some car dealerships. Worked hard to find us the car we wanted. Highly recommended.
12 septembre 2025
Réponse de Sinclair Group - Sinclair Volkswagen Newport
Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our team and that we were able to find the perfect car for you. We strive to provide a friendly, helpful, and pressure-free environment for our customers. We appreciate your recommendation and can't wait to see you again in the future. Drive safely!
Many thanks,
Sinclair Volkswagen.
Réponse de Sinclair Group - Sinclair Volkswagen Newport
Thank you for your kind words! It was a pleasure assisting you. We strive to provide excellent service and are glad to hear that you had a great experience with Dave. We look forward to working with you again in the future!
Many thanks,
Sinclair Volkswagen.
Fantastic support and service from…
Fantastic support and service from start to finish, I will always use Newport Sinclair for my VW work as they are excellent!
2 août 2025
Réponse de Sinclair Group - Sinclair Volkswagen Newport
Thank you so much for your kind words! We are thrilled to have provided you with fantastic support and service. It's our pleasure to continue being your go-to for all your VW needs. See you soon!
Many thanks,
Sinclair Volkswagen.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.