First time using Sinclair Hay-on-Wye after the theft of my vehicle, and during the whole process ... the staff were incredible - kind, caring and understanding of my situation. Massive shout out to Angus who was my go to person. The level of customer service I received was exceptional, so much so that I will now continue using Sinclair Hay-on-Wye and travel the extra miles knowing that me and my vehicle will receive first class service. Huge thank you to everyone.

The member of sraff was really helpful, he went at my pace, answered all the questions I had, and made the whole experience of buying a car very straightforward.

Recently, I purchased a Skoda Elroq from Sinclair Skoda in Newport, Gwent. From the outset, the experience was first class and the entire purchase process was perfect. After researching for and about an Electric Vehicle, I settled on the Skoda Elroq and found one that exactly met my requirements on the Sinclair Newport website. I contacted the dealer and all my queries were answered fully by the Sales team who demonstrated professionalism, detailed knowledge of the cars available, listened to my questions and comments and responded with comprehensive and easily understood answers. In particular, Richard Milner provided an outstanding service and made my purchase a pleasure. His courteous, engaging manner and clear professional knowledge of every aspect was impressive. His comprehensive support from start to finish was greatly appreciated. I am delighted with the car and recommend the Sinclair Skoda Newport dealership without reservation. Thank you.

Great work from the team. Supportive and helpful, but not forcing a sale!

Very professional service and excellent product

Alice was very professional and patient taking her time to explain all the nuances of the BYD Seal U Dmi

Good pleasant and responsive

We had a really positive efficient experience, with plenty of support
Thank you

Great service from Volkswagen - Newport. Especially Eliot who was exceptionally helpful in finding me exactly what I wanted. I randomly went in on a busy Saturday to have a look and Eliot spent a good amount of time with me looking for the car/spec that I wanted and ensuring the car and finance suited my needs. Nothing was too much trouble. I absolutely love my new VW!!

Charles was knowledgeable, friendly and very clear going through the finance options, When I picked up my car, her went through everything and set up the Škoda app for me. I left the garage feeling very confident and happy in my new car.
The showroom is immaculate and the staff are all brilliant.

We dealt with Gemma who was friendly, knowledgeable and patient with us as this is the first automatic car we have bought. She took us through the process and made it easy to change our car making sure we were happy with our choice of replacement. We feel comfortable to go back to her if we have any further queries. We would certainly ask for Gemma when changing our car in a couple of years time.

excellent service from first contact to collection of new car. George Perkins was our main contact and he was completely professional and helpful through the whole purchasing process

Great attentive, ultra professional service from Makayla throughput the whole process of purchasing my new CLA electric and trading in my CLS Shooting Brake.

Had an excellent service from the Sinclair Group and can tell instantly it is run from the top down perfectly unlike some other car dealers I wont name here.

Dan and Clare kept me fully informed along the journey of purchasing my Cupra Raval VZ Extreme. The communication was absolutely spot on. It was so easy to purchase the car. Similar to buying a pint of milk in a supermarket, just straightforward.

I always belive that it is the staff that make a company great and I can tell this is the values that the sinclair group follow.

I even had a plate with my name on the desk ready for my handover of the car which really made me feel like a VIP 🤣.

Thanks guys for sorting my car and the service delivered.

I will 💯 be back for another car once I have finished with this one.

Thank you 😊 🙏

Adam was really helpful. Test drove 2 cars before making my mind up. Got me in a car before my PCP ended too. Great service

Well happy with the car BUT after spending nearly £90.000 pound cash I thought there could have bean a better reveal than just weighting so long after turning up for the pick up of my car and just saying to me il go and put some petrol in you car and be back soon then just driving it to the window there is your car . NOT WHAT I WAS EXPECTING DISAPPOINTED.

Third Merc,very happy with knowledge of staff, also pleased with all staff, especially Sam.

Overall great service. The staff were very friendly and knowledgeable. Carwyn supported me through the buying process very well, I was given regular updates and I am very happy with my experience with BYD Cardiff.

The facts. Sinclair BYD was a simple process with no pressure sales. They made a competitive offer explaining the whole process and accurate timing for the purchase. Questions I raised over the period before collection were all satisfactorily answered fully to my expectation, and the process seamlessly delivered. Staff were extremely accommodating and helpful, as to me the purchase was by far the most I had spent on a car, which sometimes doesn’t feel easy. But I had no issues. Would recommend the whole team involved without any doubt. Delivering a wonderful experience and fantastic car. Thank you all, Ian