Great, easy to navigate, website which is updated in real time to give reliable, accurate information. Friendly, helpful and informative booking staff on the readily accessible phone line. I ha... Voir plus
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Great, easy to navigate, website which is updated in real time to give reliable, accurate information. Friendly, helpful and informative booking staff on the readily accessible phone line. I ha... Voir plus
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Our first time holidaying with Ski Beat & they were fab. Our first skiing holiday as a family, we stayed in La Rosiere which was great for our children who were first timers. My wife is a coelaic, &... Voir plus
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Well organised ski holiday, but having travelled with Ski Beat numerous times this comes as no surprise. The Chalet was but a 5 minute walk to the ski lift and likewise skiing back at the end of the d... Voir plus
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Great accommodation and the food was outstanding. I really could've done without the delicious freshly baked cakes for afternoon tea, but I could not resist! The company's communication, from booki... Voir plus
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Écrit par l'entreprise
We feature over 40 chalets across seven high snow sure resorts in France. Our chalets cater from 6 to 15 guests, although combined properties in the same building can cater for groups of up to 50 guests.
Our resorts include: Val Thorens, La Tania, La Rosiere, Val d’Isere, la Plagne, Les Arcs, Arc 1950, Peisey Vallandry. Our ski areas include: Paradiski, Three Valleys.33 Bond Street, BN1 1RD, Brighton, Royaume-Uni
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Average experience. There are better ski package providers out there. Chalet was average, food was good. Val Thorens is probably expensive. Chalet was in a good location. Last year, Skiworld provided a better chalet, service and experience overall.

Réponse de Ski Beat
Everything about my Ski Beat holiday was excellent. So well organised, at every stage. Our host was fantastic and the food was top notch. I can highly recommend Ski Beat

Réponse de Ski Beat
We’ve just returned from a chalet ski trip with Ski Beat in La Rosière, and unfortunately the experience was very disappointing.
Overall, everything about the trip felt average at best but the food and drink situation was genuinely unacceptable.
The most concerning issue was that my wife was served cream that had expired in 2023. The expiry date was clearly printed on the label. This immediately made us question what other ingredients may have been used past their date in the preparation of our meals. Shortly after, my wife was ill for three days, and a couple of others in our group also experienced stomach upset.
For a catered chalet experience, basic food hygiene and safety should be non-negotiable. Serving expired dairy products is completely unacceptable.
In addition, the red wine that was served throughout the week was left open and uncovered all day. Whenever we entered the kitchen during the afternoon, the bottles were sitting there open, only to be served again at dinner. This happened for the entire duration of the stay. It felt careless and unprofessional.
We expected much higher standards from a company like Ski Beat. Sadly, this trip did not deliver value for money, and the lack of attention to basic food safety has left a very sour impression.
Would not recommend.

Réponse de Ski Beat
Our chalet host, Rosco, was outstanding. We had a great banter going on al the time, he was a good cook, and made the whole experience enjoyable.

Réponse de Ski Beat
Great chalet holidays, well organised and fabulous hosts. Will book again.

Réponse de Ski Beat
Good but could be great. Need to make travel experience much better to move up in my ratings. Considering prices have risen significantly across the board I would say experience has actually gone down a little. Obvious corner cutting. Poor experience with travel which whilst it affects all operators there are ways to smooth this out and they should put some pressure on airport operations to improve bottlenecks. For example in our situation we have 4/5 flights all trying to ingress at the same time but only 2 staff checking passports consequently the flight could not leave because most of the passengers were in the passport queue… airports must do better. We will be driving again next time, take’s longer, yes a bit but at least we can stop eat and go to the loo when we want to without waiting in constant queues. On arrival we found out we would have to wait for a later flight (why did we not know this before we booked?) made the 3.5 hr transfer over 5.5 hrs… would have chosen alternative!

Réponse de Ski Beat
This was our second year with ski beat. The chalet was very clean and warm .Easy access to the bus, funicular, and bubble. The food was excellent. Our chalet host Kat was brilliant with the children ,and very helpful.

Réponse de Ski Beat
Sadly lacking on most counts…
after many years coming to La Tania with Ski Beat, the standard has plummeted.
One host with occasional help not appropriate for a 15 people chalet. Our room had not been cleaned, no welcome drinks or canapés 1st night ( but delivered on 2nd night) food not great, wine not flowing, no port on cheese night… a distinct sense of cost cutting!
Granted, they were one Host down, but as guests we should not have had to take such a drop in standards or even be aware.
…If a garment purchased has a fault, one would expect that it be discounted!!

Réponse de Ski Beat
The trip went smoothly from start to finish and Natalie, our chalet host, made the best meals, cakes and breakfasts.

Réponse de Ski Beat
Not a great week for ski beat, have been with you for 6 past trips and know how your standards are usually very high. You need 2 hosts for a 15 bed chalet and your area manager needs to be seen more.

Réponse de Ski Beat
What a great week with friends at the cozy and brilliantly located Hibou des Neiges! :-) Ski hire was right in the building making pick up and drop off really easy. The village was just perfect for us, interesting bars and shops, and skiing straight from and to the door! Sarah, our chalet host, was also a delight, helping make my wife's 60th birthday really special. Gorgeous cakes and food! We'll be back!

Réponse de Ski Beat
We stayed in Chalet Bayona and the Ski Beat Team were amazing. Always friendly and helpful; the food was delicious and the end of the day cakes were always something to look forward to after a hard day on the slopes.
Special shout out to our chalet host 'Natalie' and 'Wade'. Thanks guys, you were great.

Réponse de Ski Beat
Chalet Jonquille sleeps 15 and last year was staffed by two experienced hosts who delivered what the company promised. This year, the single host had gone for some reason and we got a lovely young guy who did his very best on his own with occasional support from other young guys. Only on the last day did a solid host turn up and what a difference! So, before that, rooms not ready on day 1, no welcome drinks on day 1, rooms not cleaned, no attempt to learn guest names, poor briefings, breakfast put in the middle for a free for all, evening meals poorly prepared, coffee not made - a guest took on that task - no port on the cheese and port night, ski locker out of bounds for several days. Only one management visit, to take complaints, who only met the other group in the chalet and who did not return except to drop off some chocolates and fizzy wine for another free-for-all.
I want my money back.

Réponse de Ski Beat
Friendly chalet and good food in great location.

Réponse de Ski Beat
Great holiday super accommodation close to lifts in La Daille . Super food and great wine

Réponse de Ski Beat
The whole process with ski beat from booking to going on holiday and returning home was superb. Our chalet host was excellent.

Réponse de Ski Beat
What a great holiday. Our chalet host was amazing. Super food and she was a lot of fun

Réponse de Ski Beat
From the sales process, to the airport and transfer team, ski rentals and lessons, everything was great with Ski Beat, but the ski chalet host was amazing, doing everything on her own, from cooking us breakfast every morning, and a different cake for afternoon tea, and a delicious dinner every night. Comfortable accommodation and nice lounge area were the cherry on top. All in all, a great holiday for our group!

Réponse de Ski Beat

Réponse de Ski Beat
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