Darren was amazing, he gave me the perfect deal and was so knowledgeable about sky, he clearly has a huge passion for what he does and it’s amazing to see the commitment he has to serving his customer... Voir plus
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Today, we had a very disappointing experience with a Sky employee named Mohammed. We visited the store with the intention of purchasing the iPhone 18 Pro and wanted to explore the availabl... Voir plus
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If you are going to do any sort of deal here with sky, i would highly advise speaking to Darren, fantastic service, great personality. Sky glass tv is on its way.
Darren was very helpful explaining all that I needed to know about my broadband. He then gave me an exceptional deal with tv channels. 😁
À propos de l'entreprise
Écrit par l'entreprise
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Coordonnées de contact
Bullring, Lower Floor, B5 4BU, Birmingham, Royaume-Uni
- 01216 435976
4,3
Excellent
16 avis
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Les gens ont aussi consulté
Darren was amazing
Darren was amazing, he gave me the perfect deal and was so knowledgeable about sky, he clearly has a huge passion for what he does and it’s amazing to see the commitment he has to serving his customers, thank you Darren 👍🏿
15 mars 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Today
Today, we had a very disappointing experience with a Sky employee named Mohammed.
We visited the store with the intention of purchasing the iPhone 18 Pro and wanted to explore the available finance options. However, as soon as we mentioned that we were interested in buying the phone on finance, his attitude seemed to change, and we felt uncomfortable with the way he treated us.
Despite this, we stayed to understand the available offers and finance options. During the conversation, he made a comment suggesting that we would not be eligible for finance simply based on our appearance. We found this comment extremely disrespectful and unprofessional.
Our intention was straightforward: we wanted to check whether we qualified for finance. If we were not eligible, we were fully prepared to purchase the phone by making the full payment. We were not expecting any special treatment, only respectful and professional customer service.
Unfortunately, Mohammed’s attitude and response completely spoiled our shopping experience. We left feeling disrespected and disappointed by the way we were treated.
I believe every customer deserves to be treated with dignity and respect, regardless of their appearance or how they choose to pay. I would appreciate it if Sky could look into this incident and take the necessary steps to ensure that other customers do not have a similar experience.
Shop: sky Birmingham.
12 octobre 2026
Avis spontané
Réponse de Sky - Bullring, Birmingham
Hi,
I'm sorry to hear about your experience in store.
I can understand how upsetting it would be to feel judged or treated differently when enquiring about finance options. Every customer should be treated with courtesy and respect, regardless of how they choose to pay or their personal circumstances, so it's disappointing to hear that you left feeling uncomfortable and dissatisfied with the service you received.
Thank you for taking the time to share your feedback.
Please get in touch with us by using these links so we can investigate this.
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We're here whenever you need us.
Thanks,
Carol
Darren was very helpful explaining all…
Darren was very helpful explaining all that I needed to know about my broadband. He then gave me an exceptional deal with tv channels. 😁
3 août 2026
Avis spontané
Darren was absolutely fantastic
Darren was absolutely fantastic. Very helpful and went above and beyond to get my phone sorted.
30 mai 2026
Avis spontané
If you are going to do any sort of deal…
If you are going to do any sort of deal here with sky, i would highly advise speaking to Darren, fantastic service, great personality. Sky glass tv is on its way.
6 mai 2026
Avis spontané
Darren gave me a new tv
Darren gave me a new tv, I am excited to see what this is all about…..55 inch tv is on its way!
Thank you Darren.
1 mai 2026
Avis spontané
Darren told me a deal for a sim card…
Darren told me a deal for a sim card which i liked. I will be back for my phone soon.
Thank you Darren 😀
27 avril 2026
Avis spontané
I think Darren's customer service was…
I think Darren's customer service was amazing. He was very helpful too!!!!
26 avril 2026
Avis spontané
Passing by the pop store in bullring
Passing by the pop store in bullring, spoke to Darren, very helpful gave us all info we needed. Top man
26 avril 2026
Avis spontané
Mr Darren gave me my new phone.
Mr Darren gave me my new phone.
Thank you Mr Darren 🙂🙂🙂🙂🙂
26 avril 2026
Avis spontané
Darren was very helpful and friendly.
Darren was very helpful and friendly.
24 avril 2026
Avis spontané
Bel was good and i was happy with what…
Bel was good and i was happy with what he did
11 avril 2026
Avis spontané
Bal was very helpful polite and…
Bal was very helpful polite and explained everything very well. Thank you bal
10 avril 2026
Avis spontané
Spoke to Keira
Spoke to Keira on the sky stand yesterday after having a bad experience with Virgin, she gave me an amazing deal and explained everything in such detail. Thank you Keira!
9 mars 2026
Avis spontané
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