Sky is one of the worst networks I've ever been with.Honestly , the customer service as gone down here one hundred percent i honestly would not recommend them trying to speak to someone. Here in the u... Voir plus
L'entreprise a répondu
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Peter was extremely helpful, he went through all options and gave us his opinion on those options too. He was extremely patient whilst we struggled to get account numbers to enable the switch to Sky f... Voir plus
I was called by a customer service op to get me to agree a new deal but because I am deaf I asked if the deal could be agreed by email and I was told 'no'. I didn't realise Sky were so prejudiced
L'entreprise a répondu
Proximity to people. The sales adviser Peter was very helpful and good . Very polite . All the information needed was given . We are happy for this stand.
À propos de l'entreprise
Écrit par l'entreprise
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Coordonnées de contact
Chantry Street, SP10 1RL, Andover, England, Royaume-Uni
- 01264 335696
4,7
Excellent
154 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Les gens ont aussi consulté
Excellent service and customer skills…
Excellent service and customer skills very happy with everything great service from Thomas at the chantry
15 mars 2026
Avis spontané
Pete was brilliant
Pete was brilliant. Sorted me out with upgrading my Sky tv.
Explained the setup and advised I could speak with him if I had any problems. Great staff
13 mars 2026
Avis spontané
Pete very helpful,pleasure to talk…
Pete very helpful,pleasure to talk too,helped with my purchse
13 mars 2026
Avis spontané
Pete was helpful and patient
12 mars 2026
Avis spontané
Being accessible and able to resolve…
Being accessible and able to resolve issues face to face.
11 mars 2026
Avis spontané
Pete was kind in his approach and…
Pete was kind in his approach and explained the process of switching providers. Forms were explained and the process of the termination fee refund from VM via the TV bills with Sky so we will get the fee credited to our sky account.
10 mars 2026
Avis spontané
Amazing service from Ethan and Peter
Amazing service from Ethan and Peter. Knowledge and very helpful and willing to go the extra mile.
9 mars 2026
Avis spontané
Pete great sevice and everything…
Pete great sevice and everything explained in detail.
6 mars 2026
Avis spontané
Great service from Pete as always
Great service from Pete as always!
Would recommend anyone to go to him if ever in need!
Always amazing help!
4 mars 2026
Avis spontané
Pete as ever was helpful knowledgeable…
Pete as ever was helpful knowledgeable and sorted out exactly what we needed
4 mars 2026
Avis spontané
Peter really helped us with a new sim…
Peter really helped us with a new sim and also saved us money . Thanks for all the help
4 mars 2026
Avis spontané
Pete has excellent knowledge
Pete has excellent knowledge, very helpful and attentive.
4 mars 2026
Avis spontané
Pete was the most helpful when moving…
Pete was the most helpful when moving my phone over and getting a new phone ordered after moving over to sky, cant recommend enough!
27 février 2026
Avis spontané
Pete is always available and a delight…
Pete is always available and a delight to deal with, so helpful with customers who are not technically minded, patient and considerate. One reason I remain a Sky customer
26 février 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Not good
Terry from day one still not sorted tcoudebt get a proper phone number for agesstill not sorted after 2 months
25 février 2026
Avis spontané
Réponse de Sky - Chantry Centre, Andover
Hi there,
Thank you for sharing your feedback. I'm really sorry to read that your issue still hasn’t been resolved, especially after two months of trying to get the right support.
If you can get in touch with us directly, our team will be more than happy to take another look and help get this sorted for you as quickly as possible.
You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts — we’re here whenever you need us.
Thanks, Gillian
Great customer service by Peter.
25 février 2026
Avis spontané
My connection code for esim expired…
My connection code for esim expired please send again to complete activation
1 février 2026
Avis spontané
Employ more agents who speak good…
Employ more agents who speak good English.
23 février 2026
Avis spontané
Réponse de Sky - Chantry Centre, Andover
Hi Mary,
Thank you for your feedback. I'm sorry to read that you had difficulty understanding the advisor you spoke with.
If you’d like further support or if there’s anything we can help with, please feel free to get in touch and we’ll be happy to assist.
You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts — we’re here whenever you need us.
Thanks, Gillian
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