If I could score 0 stars I would. Visited on Saturday afternoon with an elderly relative, who struggles to hear. The gentleman serving spoke fast and soft, showing her no consideration. Was clear that... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementKingdom Centre, Lyon Way, KY7 5NW Glenrothes, Fife, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Claire has been absolutely fantastic, made everything very clear and made sure I understood everything. Was very simple and helpful. Can't thank Claire enough.
Ash was fantastic. Listened to what we wanted then recommended a package to suit. Everything dealt with quickly and efficiently - he’s a credit to Sky
Very good customer service from Claire explained everything about joining sky very happy with the outcome to be coming a customer. Claire is a credit to sky and should be given an award for her servi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Coordonnées de contact
Kingdom Centre, Lyon Way, KY7 5NW, Glenrothes, Fife, Royaume-Uni
- 01592 759302
4,6
Excellent
33 avis
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Les gens ont aussi consulté
Excellent
Claire, Shelley and Ash’s service in Glenrothes was great!! So helpful and friendly. Fab team
18 juillet 2026
Avis spontané
Claire has been absolutely fantastic
Claire has been absolutely fantastic, made everything very clear and made sure I understood everything. Was very simple and helpful. Can't thank Claire enough.
18 juillet 2026
Avis spontané
Gary and ash helped my dad with setting…
Gary and ash helped my dad with setting up his new iPhone excellent service
16 juillet 2026
Avis spontané
Ash was fantastic
Ash was fantastic. Listened to what we wanted then recommended a package to suit. Everything dealt with quickly and efficiently - he’s a credit to Sky
10 juillet 2026
Avis spontané
Gary was very helpful and explained…
Gary was very helpful and explained everything so that I understood them and he was very happy to help
9 juillet 2026
Avis spontané
Claire was fantastic helping with…
Claire was fantastic helping with technical issues i had on my account and was also very helpful in upgrading my sky package
5 juillet 2026
Avis spontané
Fantastic service from Claire
Fantastic service from Claire. Fast and easy change over... can't wait for my huge new at home cinema 😍
20 juin 2026
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Ash & Claire were very helpful nice &…
Ash & Claire were very helpful nice & polite.
13 juin 2026
Avis spontané
Very good customer service from Claire…
Very good customer service from Claire explained everything about joining sky very happy with the outcome to be coming a customer.
Claire is a credit to sky and should be given an award for her services to customers.
13 juin 2026
Avis spontané
Ash was very helpful and informatiive
Ash was very helpful and informatiive. Explained everything clearly. Ash is very upbeat and positive person
7 juin 2026
Avis spontané
Customer service
I popped into the centre yesterday (Saturday) with the intention of getting sky tv. I spoke to a female at the stand called Claire she was very professional and her customer service skills are second to none. A absolute credit to the sky team. Keep up the good work and thanks again
6 juin 2026
Avis spontané
Claire was an absolute great help today…
Claire was an absolute great help today with a very difficult technical issue regarding mobile phone, after being on phone to sky majority of the day headed down to Glenrothes sky retail desk and Claire was able to help after phoning around various departments of sky. Can’t thank her enough, such an asset to the team!
5 juin 2026
Avis spontané
Claire was very helpful explained…
Claire was very helpful explained everything and made it extremely easy i didn't have a clue where to start and she gave me a good deal
30 mai 2026
Avis spontané
Great customer service.
Gary made my experience extremely easy and answered all questions I had during the process of setting up my to package. Would highly recommend.
27 mai 2026
Avis spontané
Claire was very friendly and helpful at…
Claire was very friendly and helpful at the Kingdom centre in Glenrothes.Helped us with all our needs and saved a lot on our monthly outgoings.Also a mention for Gary for technical help.Would highly recommend these guys.
25 mai 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
If I could score 0 stars I would
If I could score 0 stars I would. Visited on Saturday afternoon with an elderly relative, who struggles to hear. The gentleman serving spoke fast and soft, showing her no consideration. Was clear that he wanted her out of the way to go about his day. Left her feeling confused and sure what was going on. Didn’t answer any questions or even look at her when she was asking them. Blatantly rude, so we left feeling disappointed and angry
16 mai 2026
Avis spontané
Réponse de Sky - Kingdom Centre, Glenrothes
Hi there Laura,
Thank you for taking the time to share your experience.
I can understand how upsetting and disappointing this must have been for both you and your relative. Everyone should feel listened to, respected, and supported when visiting, especially someone who may need a little extra patience and consideration. From what you’ve described, that clearly wasn’t the experience provided.
I’d like to ensure this is looked into properly so the right feedback is passed on and addressed.
You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Regards
Lorraine.
Came over to get a new phone
Came over to get a new phone, Claire was super helpful and friendly, answered all my questions and helped me get the phone and deal I wanted. Perfect customer services.
1 mai 2026
Avis spontané
Very helpful and east to understand…
Very helpful and east to understand Gary was very good help helped me sort it all out thank you
30 avril 2026
Avis spontané
Excellent service from claire…
Excellent service from claire who made it all so simple and easy. Wish i had done this years ago and once again thanks to Claire
21 avril 2026
Avis spontané
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