Very bad experience guys recently I have ordered my iPhone 18 pro Max from sky network I had also paid upfront to them but I didn't get any confirmation yet. I had also emailed them but there is no r... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementKing Street, Kingsgate Shopping Centre, HD1 2QB Huddersfield, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Had a brilliant experience with Usamah at the Sky stand in Kingsgate! He was so friendly, helpful and knowledgeable, and took the time to find me the best deals without making me feel rushed or pres... Voir plus
To say that Usamah went above and beyond to help us is an understatement. He guided us through the whole process, advising us on the best package for us through to the contract purchase. He was pati... Voir plus
Price increases from the 1st April 2026 for a substandard service. Sky are increasing payments by £6 a month which is over the course of the year equals out to over £70 on the yearly bill. I’ve... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Coordonnées de contact
King Street, Kingsgate Shopping Centre, HD1 2QB, Huddersfield, England, Royaume-Uni
- 01484 429798
4,8
Excellent
121 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Highly recommend!
Had a brilliant experience with Usamah at the Sky stand in Kingsgate! He was so friendly, helpful and knowledgeable, and took the time to find me the best deals without making me feel rushed or pressured. He was absolutely brilliant with my daughter too, which made the whole experience even better! 😊
Customer service like this really makes a difference. Usamah is a real asset to Sky, and the company is lucky to have him! Thank you for all your help, Usamah. ⭐️
10 octobre 2026
Avis spontané
Usamah was very helpful
To say that Usamah went above and beyond to help us is an understatement. He guided us through the whole process, advising us on the best package for us through to the contract purchase. He was patient and thoughtful and he is a credit to the sky team.
6 octobre 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Very bad experience guys recently I…
Very bad experience guys recently I have ordered my iPhone 18 pro Max from sky network I had also paid upfront to them but I didn't get any confirmation yet. I had also emailed them but there is no reply from sky network yet it's 4 days now
29 septembre 2026
Avis spontané
Réponse de Sky - Kingsgate Shopping Centre, Huddersfield
Hi Danial,
I'm sorry to hear about your experience with your recent order.
I can appreciate how concerning it must be to have paid upfront for a device and then not receive any confirmation or response to your enquiries. It's understandable that you'd be frustrated after waiting several days without an update on your order.
If you'd like to discuss your review in more detail, you can get in touch with us by using these links:
📘 Facebook: Sky Help on Facebook
📸 Instagram: Sky UK on Instagram
Thanks again for taking the time to share your thoughts. We're here whenever you need us.
Thanks,
Carol
Extremely helpful
Extremely helpful, earl explained everything and helped me set everything up seamless, top guy
12 juillet 2026
Avis spontané
Earl was very helpful and explained…
Earl was very helpful and explained evwrything clearly. Excellent service
8 juillet 2026
Avis spontané
Great experience signing up
I had a great experience signing up with Sky Broadband today. The adviser at our local shopping centre was really friendly, professional, and efficient. I was in a rush to get my daughter to her swimming lesson, and he made the whole process quick and straightforward without making me feel pressured. Excellent customer service – thank you!
4 juillet 2026
Avis spontané
Really great service
Really great service. Earl was brilliant. Sorted everything and talked me through what I needed and wanted.
Brilliant stuff
4 juillet 2026
Avis spontané
Really helpful and loving gentlemen…
Really helpful and loving gentlemen sales man very impressed Earl 🙂
30 juin 2026
Avis spontané
I was dealt with a sales personEarle called…
I was dealt with a sales person called Earle.. he was amazing. His product and technical knowledge was second to none. I felt that I received good information as he was very thorough.
27 juin 2026
Avis spontané
Earl has been amazing today he has…
Earl has been amazing today he has sorted out my phone upgrade got me a better deal on broadband and has discussed a far better tv package which I will discuss with my wife first , he is very nice with brilliant customer service skills, very friendly and knowledgeable. Earl is a credit to your company, thank you so much
20 juin 2026
Avis spontané
Very friendly and professional guy who…
Very friendly and professional guy who talked us through the whole procedure and explained everything to us. Earl, Huddersfield Kingsgate.
19 juin 2026
Avis spontané
Sky TV and Mobile are super, but not Sky Fiber another story !!!
Sky TV, Mobile services are fine and I am more than pleased with them. They always find a solution to an issue..
But their Fiber department is another story, they sent CityFiber to install Fiber and CityFiber refused. Waisting my morning, when my building is equipped with OpenReach (aka BT) who could have installed sooner, without sending a technician. Sky Fiber have to stop using CityFiber, otherwise they are going to loose customers !!!
16 juin 2026
Avis spontané
Earl made my experience so much easier…
Earl made my experience so much easier than I thought it would be
12 juin 2026
Avis spontané
Great customer service from Helen
Great customer service from Helen yet again , very friendly and helpful.
12 juin 2026
Avis spontané
Earl wentt though it all with me very…
Earl wentt though it all with me very happy
10 juin 2026
Avis spontané
Very helpful and explained everything
Very helpful and explained everything
10 juin 2026
Avis spontané
The experience was very easy to get…
The experience was very easy to get through and to understand. Thankyou Ellen
2 juin 2026
Avis spontané
Came back to see Ellen as I always do
Came back to see Ellen as I always do. So happy with my new phone & watch. Very helpful & professional as always
1 juin 2026
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.