My contract was renewed by sky without my knowledge or approval and when I wanted to cancel sky sports there was a charge of £60. I have therefore moved to another provider. Skys contract cancellation... Voir plus
Établissement
Changer d'établissementSaint Michaels Way, Metrocentre, NE11 9YG Gateshead, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had the misfortune to visit your Sky store at Metro centre Gateshead. Disgraceful customer service!! They stand in a line at the front of store. Only interested if you purchasing. I already... Voir plus
L'entreprise a répondu
Been without broadband for 5 days with no sign of it coming back online!
L'entreprise a répondu
Big thanks to John, knew exactly what he was talking about, very informative and helpful. Also great patience when the system crashed. So good so far, hopefully more 5 starts throughout the set up and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Coordonnées de contact
Saint Michaels Way, Metrocentre, NE11 9YG, Gateshead, England, Royaume-Uni
- 0191 460 0256
4,9
Excellent
430 avis
Demande des avis aux clients
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7 mars 2026
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Kirsty was extremely efficient and…
Kirsty was extremely efficient and knowledgeable and she convinced us to get the right deal. She also gave us food for thought about taking a tv package. Feel like we got more than we bargained for-fabulous experience. So friendly too. Thank you.
5 mars 2026
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Kirsty helped us out massively again…
Kirsty helped us out massively again for the 3rd time!! Great customer service and support!! Needs a pay rise
5 mars 2026
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Brilliant service
After having issues with call centre went into the shop and Kirsty had us sorted in less than 10 minutes. Fantastic service.
4 mars 2026
Avis spontané
Kirsty was great and sorted issues…
Kirsty was great and sorted issues straight away without a hitch
Thank you again
4 mars 2026
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Had great service and advice from…
Had great service and advice from Angela and saving a lot by switching back to Sky.
She went through the whole process with me.
4 mars 2026
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Review
Kirsty was very helpful with my phone a looking into any available offers I could access
4 mars 2026
Avis spontané
We were helped by John who was very…
We were helped by John who was very professional and explained how everything works!
4 mars 2026
Avis spontané
Kirsty is amazing sales advisor thanks…
Kirsty is amazing sales advisor thanks for helping me
1 mars 2026
Avis spontané
Kirsty's knowledge was amazing and she…
Kirsty's knowledge was amazing and she was great with helping us with a great deal really quickly as well and also got a good deal with My granddaughters new phone.
Gary
1 mars 2026
Avis spontané
Kirsty was fantastic
Kirsty was fantastic! she upgraded my granddaughters mobile contract and also our sky tv package. Nothing was a problem.
I could not recommend Kirsty highly enough.
1 mars 2026
Avis spontané
Kirsty
Me and my grandparents had Kirsty who helped us and she got me all phone sorted out with a great deal and helped my grandparents with a better tv price
1 mars 2026
Avis spontané
Very quick and efficient
Very quick and efficient, very informative, good experience, helped by jade who was very professional and good at her job
28 février 2026
Avis spontané
Changing to Sky
Changing to sky was very easy because of the support to received from Jade who explained everything clearly and was very helpful.
28 février 2026
Avis spontané
John was very helpful
28 février 2026
Avis spontané
I had a problem with my Sim
I had a problem with my Sim - I went into the Gateshead store and Chris the manager sorted it for me and I am am completely satisfied- many thanks - would recommend.
28 février 2026
Avis spontané
Kirsty was amazing
Kirsty was amazing. Really kind and helpful. She was happy to answer all and any questions I had. She explained things thoroughly and I left feeling extremely satisfied with both the service and my devices.
27 février 2026
Avis spontané
Came in with my 80 year old dad for sky…
Came in with my 80 year old dad for sky glass Kirsty was fabulous with him and made everything simple she is amazing xx
27 février 2026
Avis spontané
Stopped in to see what deals where…
Stopped in to see what deals where available as my virgin contract was coming to an end, Met John at the entrance to the Metro Centre Sky Store and he happily greeted me and then went on to talk me through the deals available, very easy to communicate with and I happily took him up on a great offer of Sky TV GEN2 with a great TV and broadband package, Well done to John as he even told me about mobile phone deals for the future 😀 👍
27 février 2026
Avis spontané
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