Mohammed Miah he did a really good job walked through it all was clear and honest about all of it he did a great job and we are happy with the service
Établissement
Changer d'établissementLower Level, Manchester Arndale, M4 3AQ Manchester, England, GB
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At first we gave a Jadir 5* review. However he asked my husband and myself to rate him in front of him and asked us to give him 5*. I ordered a mobile phone it was late in the day on Saturday. He told... Voir plus
L'entreprise a répondu
Ordered a new phone with jadir last Saturday, I was told it would be delivered the next day, brilliant, we Will stay in then to take the delivery. It wasnt delivered the next day, had to wait till M... Voir plus
L'entreprise a répondu
Mohammed miah has been amazing in describing the difference between the iPhone 17 and iPhone 18 pro Max. Great customer service skills and very happy with my purchase
À propos de l'entreprise
Écrit par l'entreprise
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Coordonnées de contact
Lower Level, Manchester Arndale, M4 3AQ, Manchester, England, Royaume-Uni
- 0161 832 4277
4,7
Excellent
42 avis
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Les gens ont aussi consulté
⭐️⭐️⭐️⭐️⭐️ 5/5
⭐️⭐️⭐️⭐️⭐️ 5/5
I had a brilliant experience with JD at the Sky store in the Manchester Arndale. From the moment we walked in, he was welcoming, knowledgeable, and genuinely helpful. He took the time to explain everything clearly, answered all our questions, and made the whole process really straightforward.
We ended up purchasing a Sky Glass, and we’re absolutely delighted with it. JD made sure we understood all the features and helped us choose the right setup for what we needed. No pressure, no hassle — just great service.
If you’re thinking about upgrading or joining Sky, I’d definitely recommend speaking to JD. Excellent customer service all round.
6 avril 2026
Avis spontané
jedir was the nicest sales assistant…
jedir was the nicest sales assistant i've ever had the pleasure of meeting, he was so lovely and explained everything beautifully! what a top guy!!
30 mars 2026
Avis spontané
Jedir is a very good and professional…
Jedir is a very good and professional person with wonderful customer service.
30 mars 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
At first we gave a Jadir 5* review
At first we gave a Jadir 5* review. However he asked my husband and myself to rate him in front of him and asked us to give him 5*. I ordered a mobile phone it was late in the day on Saturday. He told me that it would come tomorrow (Sunday) however it didn't come until Monday late afternoon. He also said he could save us some money on broadband without any inconvenience and that i wouldn't need an engineer in my property. This hasn't happened. It is now a week later and the open reach guy has come to do the outside work and told us that an engineer will be coming to do the inside work. I need to move my furniture and be in to have the work completed (We only agreed to change as we were explicitly told no engineer inside and no inconvenience). We didn't really need to change the broadband and now our Internet is cutting off and Sky has told us there's nothing they can do. We have to wait until Friday when they finish the installation of the fibre broadband. We're in limbo, all because I fancied a new phone!
14 mars 2026
Avis spontané
Réponse de Sky - The Arndale Shopping Centre, Manchester
Hi Louise, thanks for sharing your experience, and we’re really sorry to read how this has played out. You should never feel pressured when leaving a review and we’re concerned to hear that you were asked to give a rating while the adviser was still present.
We’re also sorry that the information you were given about the phone delivery and broadband switch didn’t match what actually happened. You should always receive clear and accurate details about installation needs, and we understand how disruptive it is to prepare for engineer visits you weren’t expecting, especially after being assured none would be required.
Being left with an unreliable connection while waiting for the fibre work to be completed certainly isn’t the experience we want for you, and we apologise for the inconvenience this has caused.
If you’re able to get in touch with your details, we’d be happy to review what’s happened and see how we can support you while the installation is being finished.
You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thank you again for taking the time to share your feedback,
Claire
Ayush
Ayush
Great help today on saving money on broadband and helping me with how to do everything step by step great guy well recommended.
19 mars 2026
Avis spontané
Not given all correct information
Ordered a new phone with jadir last Saturday, I was told it would be delivered the next day, brilliant, we Will stay in then to take the delivery. It wasnt delivered the next day, had to wait till Monday afternoon before it was delivered. Also signed up for super fast fibre Internet, we were told there would be no inconvenience and told that nobody would need to enter the property as it would all be done outside. However, when the engineer came to install the exterior box, told us the engineer doing the connection would need to enter the property to install some interior equipment requiring us to move all the furniture around to allow him access.
14 mars 2026
Avis spontané
Réponse de Sky - The Arndale Shopping Centre, Manchester
Hey Kevin,
Thank you for sharing your experience, and I’m really sorry to hear about the inconvenience you’ve faced with both your phone delivery and your broadband installation. This isn’t the smooth, straightforward service we aim to provide, especially when you’ve been given clear expectations that weren’t met.
Your phone should have arrived on the day you were advised, and I understand how frustrating it must have been to stay in unnecessarily and then wait until Monday for the delivery. We’ll make sure this is fed back so we can prevent similar delays for other customers.
Regarding your fibre installation, you should always be given accurate information about what the setup involves. Being told that no one would need to enter your home, only to later find out that interior access and furniture movement were required, is understandably disappointing. We apologise for the disruption this caused.
We’d really like the chance to review what happened and ensure everything is now working as it should. If you can get in touch with our support team, we’ll be happy to look into this further and make sure you’re properly supported going forward.
You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks for taking the time to share your thoughts — we’re here whenever you need us. Thanks, Allan.
Jd was wonderful he is the best in sky…
Jd was wonderful he is the best in sky sale service hope you are going to reward him for that.
13 mars 2026
Avis spontané
Jedir was amazing and helped me find…
Jedir was amazing and helped me find the best deals possible. I Would recommend him to anyone.
12 mars 2026
Avis spontané
jedir nice guy and very helpful and…
jedir nice guy and very helpful and informative
11 mars 2026
Avis spontané
I have requirement to setup new…
I have requirement to setup new connection and I met Jedir there and he explained all plans.He was really helpful in suggesting us the best plan. Recommend everyone to visit there and meet Jedir. Lovely guy.
10 mars 2026
Avis spontané
JD stopped for some advice and this…
JD stopped for some advice and this young man was very helpful and was happy with the help he gave me
8 mars 2026
Avis spontané
Jd Very helpful and gave good…
Jd Very helpful and gave good advice to me what to do
4 mars 2026
Avis spontané
Quick and easy
Quick and easy process. Jedir was friendly and explained the process. First time buying with Sky, threw in the stand for free and vouchers as well! Couldn't have been any easy easier.
1 mars 2026
Avis spontané
Jedir was a great help with everything
Jedir was a great help with everything! Would definitely recommend using him and SKY
28 février 2026
Avis spontané
Jedir very good person and good service
Jedir very good person and good service
28 février 2026
Avis spontané
Jd saved me some money
Jd saved me some money. Really helpful and friendly. Credit to sky
19 février 2026
Avis spontané
Jedir
Jedir. I was at the hub in the arndale and I was talking to Jedir hes was really helpful and cheerful. He saved me money on my broadband and ordered a new remote. I will recommend him to anybody such a nice guy
14 février 2026
Avis spontané
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