Haroon amazing customer service and very helpful. Explained everything we needed very clearly. Would definitely recommend speaking to Haroon about your broadband and tv.
Établissement
Changer d'établissementSky Pod UMC3, The Trafford Centre, Trafford Park,, M17 8AA Manchester, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Haroon was fantastic, incredibly knowledgable, not a pushy sales guy! Incredibly friendly and spent time making sure we got the right product!
Sarah did an amazing job today for me when I was asking about my Sky details She was efficient, knowledgeable and oh so helpful in every way. An amazing advisor who helped me reduce my bill! She ce... Voir plus
I’ve been dealing with an ongoing complaint with Sky since January, and unfortunately the experience has been incredibly frustrating. Despite multiple attempts to resolve the issue, I’ve found c... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Coordonnées de contact
Sky Pod UMC3, The Trafford Centre, Trafford Park,, M17 8AA, Manchester, Royaume-Uni
- 01617 494907
4,7
Excellent
35 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Haroon amazing customer service and…
Haroon amazing customer service and very helpful. Explained everything we needed very clearly. Would definitely recommend speaking to Haroon about your broadband and tv.
13 juillet 2026
Avis spontané
For a start I came to sort my mobile…
For a start I came to sort my mobile out for piggybank and Saif was the most helpful person. Very caring and doing a great job. I would've been lost without him.
10 juillet 2026
Avis spontané
Amaan was great
Amaan was great, amazing service and made the experience smooth.
6 juillet 2026
Avis spontané
Very good service and knowledgeable…
Very good service and knowledgeable staff - Amaan
6 juillet 2026
Avis spontané
Haroon was fantastic
Haroon was fantastic, incredibly knowledgable, not a pushy sales guy! Incredibly friendly and spent time making sure we got the right product!
4 juillet 2026
Avis spontané
I have been coming to Hamza for over a…
I have been coming to Hamza for over a year and he always gives me the best offers and makes sure to take care of me. He explains everything and makes sure I understand properly. Hamza is the guy you want to go to.
30 juin 2026
Avis spontané
Haroon was most helpful and informative…
Haroon was most helpful and informative and helped me switch from virgin over to sky with a better deal.
29 juin 2026
Avis spontané
Amaan was excellent
Amaan was excellent, explained everything thoroughly and made the process nice and smooth!
26 juin 2026
Avis spontané
Big shoutout to Saif
Big shoutout to Saif, sorted my internet issues out which I’ve been stressing about for quite some while. Amazing service and deal package in the end. Very happy!
25 juin 2026
Avis spontané
Sarah was a great help
Sarah was a great help
So amazing helped with new contract and answered all my questions couldn’t ask for better
24 juin 2026
Avis spontané
Sarah what a fantastic sales help us…
Sarah what a fantastic sales help us set up sky tv up very professional and 5 star service
13 juin 2026
Avis spontané
Very helpful gentleman Hamza explained…
Very helpful gentleman Hamza explained everything in detail and we got a great deal
13 juin 2026
Avis spontané
Signed with skytv today what an amazing…
Signed with skytv today what an amazing service provided by Sardar thank you so much , looking forward to watching skytv
10 juin 2026
Avis spontané
Hamza was brilliant talked us through…
Hamza was brilliant talked us through the offers. Left very happy. Thank you.
9 juin 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Terrible service (customer service and signal)
I’ve been dealing with an ongoing complaint with Sky since January, and unfortunately the experience has been incredibly frustrating. Despite multiple attempts to resolve the issue, I’ve found customer service to be unhelpful and unable to provide a satisfactory solution.
What was particularly disappointing was being advised by a representative to simply cancel my mobile contract rather than having the issue properly investigated and resolved. As a long-standing customer, this felt dismissive and completely unacceptable.
Communication has been poor throughout, and there seems to be very little ownership of customer problems. I would expect a company of Sky’s size to provide far better support and accountability. Based on my recent experience, I cannot recommend their customer service.
4826190649 complaint
23 avril 2026
Avis spontané
Réponse de Sky - Trafford Centre Pod, Manchester
Hi there, Thank you for taking the time to share your experience, we’re really sorry to hear how frustrating this has been for you.
An issue remaining unresolved since January, along with the level of service you’ve described, is far from what we aim to provide. We completely understand how disappointing it must feel, especially as a long-standing customer, to feel that your concerns haven’t been properly addressed or taken ownership of.
We’re particularly concerned to hear that cancelling your contract was suggested as a solution, rather than taking steps to fully investigate and resolve your complaint. That’s certainly not the experience we want you to have, and we’ll be taking this feedback seriously.
We’d really appreciate the opportunity to review your case in detail and work towards a proper resolution for you. Please get in touch with us directly, and we’ll ensure this is escalated and handled with the attention it deserves.
Thank you again for bringing this to our attention, and we’re genuinely sorry for the impact this has had. We hope we can begin to restore your confidence in us.
You can get in touch with us by using the following link or by using the MySky App 📲:
🖥️ https://www.sky.com/help
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks, Norelle
Saif was fantastic
Saif was fantastic. He clearly and concisely explained the benefits of your products and made sure that we were happy with everything. A true credit to your business
8 juin 2026
Avis spontané
Excellent service from Sarah today
Excellent service from Sarah today. Absolutely brilliant
7 juin 2026
Avis spontané
Excellent service from Sarah
Excellent service from Sarah. Saved us money snd gave us lots of options going forward
7 juin 2026
Avis spontané
Met Sardar today and sorted my a great…
Met Sardar today and sorted my a great package today, saving me money!
Great customer service
6 juin 2026
Avis spontané
Sardar was very friendy and helpful and…
Sardar was very friendy and helpful and a pleasure to meet, great deal made highly recommended
3 juin 2026
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.