Visiter le site web

Sky - White Rose Shopping Centre, Leeds Avis 

18
•
TrustScore 4 sur 5

4,0

Entreprise de télécommunications
Écrire un avisVisiter le site web
Écrire un avis

Établissement

Changer d'établissement

Sky Pod, White Rose Shopping Centre, Dewsbury Road, LS11 8LU Leeds, GB

•
01132 715689

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Very poor customer service. I called Sky several times over the past week asking for a cable to be removed from my house so I can paint the exterior. Despite explaining the situation repeatedly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went to white rose centre and was approached by a sky sales assistant tariq. He was absolutely amazing went through everything with us and we ended up getting a Samsung 25 with the correct amount of d... Voir plus

Noté 1 sur 5 étoiles

Think it's time to cancel sky been with them 6 years now Every morning before work sky won't turn on got to press and hold the power button not easy when it's behind the tv on wall Then when it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We came to white Rose and Arina signed it us up for tv and explained everything to us! Definitely recommend her.

À propos de l'entreprise

  1. Entreprise de télécommunications

Écrit par l'entreprise

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.

Coordonnées de contact

  • Sky Pod, White Rose Shopping Centre, Dewsbury Road, LS11 8LU, Leeds, Royaume-Uni

  • 01132 715689

4,0

Bien

TrustScore 4 sur 5

18 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(18)

10 478 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 1 sur 5 étoiles

Sky service - very unprofessional

Very poor customer service.

I called Sky several times over the past week asking for a cable to be removed from my house so I can paint the exterior. Despite explaining the situation repeatedly to different agents, no one was able to provide a solution.

Instead, I was told to contact Openreach myself, even though Sky should have been able to advise me properly or arrange the correct process. To make matters worse, one of the agents ended the call while I was still trying to explain the issue.

The whole experience has been frustrating, time-consuming, and disappointing. I expected much better customer service from Sky.

27 juillet 2026
Avis spontané
Logo de Sky - White Rose Shopping Centre, Leeds

Réponse de Sky - White Rose Shopping Centre, Leeds

Hi,

I'm sorry to hear about your experience and the frustration this has caused.

I can appreciate how disappointing it must have been to contact us multiple times for assistance and feel no closer to a resolution. You should have been given clear guidance on the correct process, and I'm sorry if this wasn't the case.

I'm also concerned to hear that one of the calls ended while you were still explaining the issue. This isn't the level of service we aim to provide, and I understand why this left you feeling let down.

If you still need us to look into anything specific or help get things back on track, we’re here and happy to support.

You can get in touch with us by using these links:

📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts. We’re here whenever you need us.

Thanks,
Lauren

Noté 1 sur 5 étoiles

Think it's time to cancel sky been with…

Think it's time to cancel sky been with them 6 years now
Every morning before work sky won't turn on got to press and hold the power button not easy when it's behind the tv on wall
Then when it does work same old crap on
Or and another thing if I want to watch a good film after pay extra to watch it
And I paid £40 each box for my daughters room if and when I cancel I after send them back I paid for them il keep them that a joke is that what am I paying for it's horrible
Time for sky tv to shut up shop let someone else have ago can't do any worse staff at white rose don't have a clue talk crap

30 juin 2026
Avis spontané
Logo de Sky - White Rose Shopping Centre, Leeds

Réponse de Sky - White Rose Shopping Centre, Leeds

Hi Steven, I’m sorry to hear that you're thinking of leaving after being with us for 6 years.

I can appreciate how disappointing it is when your equipment isn't working as expected, especially if you're having to manually restart it each morning just to get it up and running. That's certainly not the experience we'd want you to have.

I also understand your concerns around content costs and equipment. While some films and events do carry an additional charge, and Sky equipment may need to be returned when a subscription ends, I appreciate it can feel frustrating if this wasn't what you expected.

I'd like the opportunity to look into the issues you're having with your TV service and discuss any concerns around your account.

Please reach out to me directly and I'll be happy to help.
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks, Carol

Noté 5 sur 5 étoiles

Went to white rose centre and was…

Went to white rose centre and was approached by a sky sales assistant tariq. He was absolutely amazing went through everything with us and we ended up getting a Samsung 25 with the correct amount of data thst I needed. Amazing customer service would highly recommend if you are thinking about getting sky or sky mobile ThanksTariq

18 avril 2026
Avis spontané
Noté 2 sur 5 étoiles

No comment.

No comment.

26 février 2026
Avis spontané
Logo de Sky - White Rose Shopping Centre, Leeds

Réponse de Sky - White Rose Shopping Centre, Leeds

Hello Renu,

Thanks for taking the time to share your review.

If there is anything we can do to help then you can get in touch with us by using these links:

📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click

📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts. We’re here whenever you need us.

Thanks, Jason

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus