Slade's Garden and Building Supplies Avis 

I’m away on leave until August and haven’t seen product yet but delivery was excellent

Order my slabs, quick & easy.
Got told a delivery date.
Free delivery which was great.
Ordered on the Monday Evening, slabs were delivered on the Friday, I wasn't in but the slabs were left on my drive, securely bound on a pallet and a photograph of delivery,
Great service.

Extremely happy with the service.
Very cheap and quick with delivery .

Easy transaction and very helpful sales staff.

Great driver, very helpful, couldn't ask for more

Don’t buy from them
They add extra £95 per pallet and nobody tells you!!!!!! We pay £1300 for delivery how crazy is that? Before buy from them check the price over the phone and ask for delivery! We ask to refund the money per pallet but the customer service if terrible - very rude behaviour!

Overall satisfied with the company and the order I have made. Only slight issue that I would have, is that the delivery notice was quite last minute, especially since you need to sign for it otherwise there’s a redelivery charge of £70+

Easy to order, swift and careful delivery, good price

Delivery of slabs on a pallet was very poor. All slabs damaged as rubbing together on pallet with no protection. Contacted Slades who were very unwilling to help. Never using them again!

Goods we're in stock and despatched promptly. The edging stones are good quality and really finished off our patio area.

Delivery was perfect. Product as ordered and great.

Really nice paving edging slabs and great delivery service would order again

I had given the wrong delivery address on the estate where my son lived however, the driver rang my son and said he thought the address was incorrect. He was then given the correct one and he delivered it still with no problem at all and was very happy to do it.
That impressed me.

Fast service and good product

I feel compelled to share my experience to help others avoid the stress and cost i've endured. I ordered a large number of slabs which were delivered without protective packing. When unpacked, all but two were visibly marked and damaged, making them completely unsuitable for use.

Despite reaching out promptly and providing a clear explanation (along with photo evidence), I was met with a dismissive response blaming the product description rather than addressing the issue of poor packaging and handling. The slabs I previously bought and laid from the same brand were fine - this batch was clearly mishandled.

What's worse, after sending a calm and reasonable follow-up, I was met with rudeness and now complete silence. I've had to delay work and absorb extra costs through no fault of my own.

Customer service is just as important as the product - and in this case, both were lacking. I strongly recommend others look elsewhere if they want quality products and professional service.

After spending over £1000 with this company, my third order arrived damaged (30 slabs - 3 broken slabs and the rest were badly chipped). I emailed straight away with all the pics. I had to make 3 phones calls to get any response and was then met with rude customer service (Jess), who claimed she couldn't see any problems with the slabs. No apology, just an aggressive attitude! Will not be using this company again, no matter how cheap they are.

Very pleased with the product. Estimated quantity was spot on. Delivery was on time and the driver was very helpful.