Slater Hogg Mortgages Avis 

This service is nothing short of a disgrace, I got offered a property, was advised they would call me to pay my holding fee. Once I called them back to pay it, they had offered it to someone else. Did t even call to let me know. I was waiting on them calling me back. They then refused to take complaints on this matter. The people that's work there should be ashamed of themselves. I'm out the pocket due to joking a van for moving in. Absolutely shocking shocking shocking service. This company should not exist. DO NOT USE THIS SERVICE.

Have been trying to view properties in Glasgow city centre to buy and have real trouble in making appointments.

Sometimes they answer your emails, sometimes, not, make viewing arrangements but dont confirm the flat details and time etc. get several different out of offices, then no replies

I would beware of selling your property with the candleriggs branch of slater hogg as viewers are not getting access to make appointments.

If i see a new property listing, if I see if its listed with slater hogg, my heart sinks as i dont want to try and make an appointment with them.

We have been left extremely stressed and disappointed by the service provided by Slater Hogg. We first took tenancy in a Slater Hogg property in January 2017, a £600pcm 1 bedroom flat in Glasgow City Centre. On viewing the property it did appear to have a decent level of cleanliness and no apparent issues. However, when we moved into the property and moved some of the furnishings we were horrified to observe the level of filth behind tables etc. We moved the couch and there were dozens of unused sanitary products dumped behind it which we had to clean up. Further to this, we only had one working fob for the secure entry buzzer system and the microwave didn't work at all. The bed was wooden and completely covered in loose staples which resulted in us being scratched several times when getting in/out of bed. We raised all of these issues with the agency who failed to respond to our emails or sort the issues until 5 months into our tenancy when they finally said we could replace the microwave and get a fob. On moving into the property we also noticed a damp smell however believed that the property just needed aired as it had been vacant for a short while. However, we then discovered large amounts of mould behind the bedroom wardrobe which later spread along the bedroom wall. We raised this issue with the agency on April 1st 2017, we are still waiting for this to be fully resolved. All of our clothes smell of dampness and mould and our health has been affected to the point we have both had to attend at the GP on several occasions. Despite this, we had to involve environmental health and take tribunal proceedings before the agency would carry out the work. Throughout our tenancy the agency have only ever been bothered about the finances of the flat, the level of customer service from advisors and managers is utterly appalling and their desire to help their tenants is non-existent. We have never been with an agency that is so unprofessional and unorganised. We ended up taking the agency and landlord to tribunal because of the reluctance to carry out repairs, the result of which was the landlord received an enforcement order to carry out the repairs. However, throughout the tribunal the agency remained adamant that the landlord wasn't at fault and was more than happy to carry out repairs which did had not been carried out at the end of our tenancy. We would never advise anyone to take up tenancy or get involved with this agency as it will only result in stress and disappointment.

Worse company ever Highly advise do not use they out source all work