Got very good customer service when changing order, was despatched and delivered next day as requested,website had good description of different items as with all the CPAP equipment ot there it's ver... Voir plus
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My delivery went wrong! it was annoying! Sleeptight when they were made aware of the issue, dealt with it quickly and professionaly. They had the item delivered next day (which i hadnt paid for ini... Voir plus
A great company to deal with. Communicated well. Only problem I had was through their courier company but, at the time I was travelling making it very difficult. Sleep Tight were very helpful and a... Voir plus
The power pack purchased said it was compatible with my CPAP DreamStation which it wasn’t. I returned the item with an explanation of error code. I received a prompt and full refund. After an initial... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équpement médical
- Matériel et équipement d'hôpital
- Clinique du sommeil
- Clinique spécialisée
Écrit par l'entreprise
Sleep Tight (CPAP Solutions Limited) is specialize in providing support and equipment to make a point of keeping up to date with the latest advances in treating obstructive sleep apneoa. We offer rental service for Home Sleep Test and provide sleep data analysis service by our resident technologist (RPSGT) at very competitive price. We also provide equipment for other respiratory conditions such as nebulizers for asthma and some others (please check our website to know more). We pride ourselves to have a patient-focused approach as we put customer satisfaction at the heart of what we do by providing a comprehensive aftercare service. If you’re struggling with your sleep, contact us today to see if we can help get you on the right path towards a good night's sleep.
Coordonnées de contact
The old vicarage, vicarage road, st19 5PU, gailey, Royaume-Uni
- 01785 562 365
- info@sleep-tight.co.uk
- www.sleep-tight.co.uk
4,5
Excellent
80 avis
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A répondu à 50 % de ses avis négatifs
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I can’t review the product as they…
I can’t review the product as they informed me a few weeks ago there was an issue
12 novembre 2025
Very happy with the website
Very happy with the website, very easy to see what I was looking for. Mask came very quickly, well boxed. Will differently be using again.
6 novembre 2025
Réponse de Sleep Tight (CPAP Solutions Limited)
Thank you so much :)
Superb service and really helped me…
Superb service and really helped me following diagnosis and waiting for the nhs device. Thanks team!
8 novembre 2025
Avis spontané
Réponse de Sleep Tight (CPAP Solutions Limited)
Thank you, it is our pleasure to serve you.
I am very pleased with how fast i…
I am very pleased with how fast i received my item, however, i am confused as to why they charge £25 for next day delivery when in fact it arrived next day using standard delivery at £6
21 octobre 2025
Réponse de Sleep Tight (CPAP Solutions Limited)
Hi Stephen, thanks for your positive feedback.
With regards to the postage fee, £25 is our top priority and £6 is not guaranteed, processing may take some time. Hope it clarifies the matter.
FIRST RATE COMPANY RAN BY VERY NICE…
FIRST RATE COMPANY RAN BY VERY NICE PEOPLE. WOULD BUY FROM AGAIN. HIGHLY RECOMMEND.
16 octobre 2025
Réponse de Sleep Tight (CPAP Solutions Limited)
Thank you very much, really appreciate your feedback and it is our pleasure to be of business with you.
Réponse de Sleep Tight (CPAP Solutions Limited)
Thank you very much, really appreciate your feedback and it is our pleasure to be of business with you.
Outstanding service!
Purchased a ResMed AirSense 10 with a heated tube and water chamber. Excellent communication and item was despatched promptly and arrived the next day. Can finally sleep again! I’ll be purchasing a replacement mask shortly and now my go to CPAP supplier. Thank you!
7 octobre 2025
Réponse de Sleep Tight (CPAP Solutions Limited)
Thank you very much, really appreciate your feedback and it is our pleasure to be of business with you.
I would give 0 but there is no option
I would give 0 but there is no option.
Made an appointment which they cancelled 1 hour beforehand.
Eventually found ‘The old Vicarage’ the place was a huge house in its own grounds it took us over an hour to find it as there are no signposting. On entry the house looked abandoned, parcel force parcels were all over the doorstep and outside a wood cupboard pilled high! No entrance to a ‘physical shop’ as suggested. No one in the place, almost derelict. It reminded me of a facility that could be used illegally. Steer clear!
I would like to update my review in the light of some very positive changes. The company got back in touch with me on a number of occasions to rectify the problem. I must say, they went above and beyond offering me a reduction in the product I wanted and even delivered this personally to my home in a very stormy Friday evening! So well done sleep-tight!!
In fact other company’s could learn a thing or 2 from a company with customer service at the heart 10* and a huge thank you!!
9 octobre 2025
Avis spontané
Réponse de Sleep Tight (CPAP Solutions Limited)
We are very sorry for the inconvenience caused. We do not intend to ignore your visit, its miscommunication and we are truly sorry as our personnel had to leave early that day for emergency reason. And yes, we do our business at home but rest assured we will take this matter as lesson and make sure to improve our services to avoid the same issue in the future. We are hoping that you can still give us a chance, thank you!
Amazing…
Needed a water chamber for a humidifier for a discontinued CPAP machine which still works brilliantly. Found Sleep Tight - was slightly concerned as a first time purchaser - however they had one in stock, so I purchased it. Turnaround was so quick! Item was dispatched and delivered the next day. I can now look forward to sleeping without nasal irritation again and saved me £500 from having to purchase a new CPAP machine. So thank you thank you thank you- will definitely purchase from Sleep Tight again!
9 octobre 2025
Avis spontané
Réponse de Sleep Tight (CPAP Solutions Limited)
Thank you very much, really appreciate your feedback and it is our pleasure to be of business with you.
Absolutely amazing service
Absolutely amazing service, the machine arrived the day after I ordered it and it was a really high quality product, and the support available to by whatsapp and email has been amazing ensuring I get.the most from my machine. Would 100% recommend this service.
19 septembre 2025
Réponse de Sleep Tight (CPAP Solutions Limited)
Thank you very much, really appreciate your feedback and it is our pleasure to be of business with you.
Express delivery with great…
Express delivery with great communication and at a very good price. This was for an item which I couldn't get elsewhere in the UK at the required size.
16 septembre 2025
Réponse de Sleep Tight (CPAP Solutions Limited)
Thank you very much, really appreciate your feedback and it is our pleasure to be of business with you.
Good service
8 septembre 2025
Réponse de Sleep Tight (CPAP Solutions Limited)
Thank you very much, really appreciate your feedback and it is our pleasure to be of business with you.
The service is so easy to use and the…
The service is so easy to use and the customer service is amazing. So polite and helpful I’m so glad I found this company.
5 septembre 2025
Réponse de Sleep Tight (CPAP Solutions Limited)
Thank you very much, really appreciate your feedback and it is our pleasure to be of business with you.
Cheapest prices and quick delivery
Ordered on Sunday evening and delivered on Tuesday after paying for normal delivery so very quick. Also substantially cheaper than other places. Numerous emails to keep me updated on progress. Excellent service.
2 septembre 2025
Avis spontané
Réponse de Sleep Tight (CPAP Solutions Limited)
Thank you very much, really appreciate your feedback and it is our pleasure to be of business with you.
Great service
Great service. friendly and efficient, and good prices. Thanks
20 juin 2025
Avis spontané
Réponse de Sleep Tight (CPAP Solutions Limited)
Thank you for your wonderful feedback, very much appreciated and hope to deal with you again.
I rented a CPAP kit as I wanted to try…
I rented a CPAP kit as I wanted to try it for a while before making a purchase decision. The kit arrived promptly, with no issues, and Sleep-Tight has followed up to confirm if all was fine, so good customer follow-up support. Would recommend, no issues so far
25 mars 2025
Avis spontané
Réponse de Sleep Tight (CPAP Solutions Limited)
Thank you for your wonderful feedback, very much appreciated and hope to deal with you again.
Brilliant service from this company
Brilliant service from this company. Assisted me very efficiently and items were dispatched very promptly. Wonderful company to deal with!
24 mars 2025
Avis spontané
Réponse de Sleep Tight (CPAP Solutions Limited)
Thank you very much for the wonderful review, we hope to deal with you again in the future just in case you still need CPAP items.
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