Sliding Wardrobe World™ Avis 

289
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The purchasing of the product was very easy, the dispatch through their chosen courier was perfect having the choice of days and updates regarding delivery slot. I did have an issue with one of the d... Voir plus

Noté 4 sur 5 étoiles

Although we had a a faulty wardrobe door the customer service was A1. We were informed every step of the way until it was sorted. Very quick response and excellent service

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good delivery kept us informed. Arrived in less time than expected. Good quality doors fairly straightforward to assemble but ideally needs two people as tall and heavy.

Noté 5 sur 5 étoiles

Im no expert when it comes to sliding doors, but the advice and help I got from Amanda at sliding doorworld really sorted me out. It made the job simple and trouble free with lots of help directed for... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

Sliding Wardrobe World offer the UKs widest range of sliding wardrobe doors and accessories, most of which are manufactured to your order in factories in Sheffield and Luton. All products come with a 10 year guarantee from factories that have specialised in the manufacture and supply of these products for over 40 years. Sliding Wardrobe World supplies both trade, retail and end consumers.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

289 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(289)

47 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

This company have been very helpful helpful

This company have been very helpful. I have had an issue due to a manufacturing fault from a previous supplier of their, but Mark and his team have gone out of their way to to resolve the issue. I would certainly use them again.

3 février 2023
Avis spontané
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Réponse de Sliding Wardrobe World™

Thank you for the kind review, and sorry for the problems you had. I am glad we were able to resolve them.

Noté 5 sur 5 étoiles

Design Experts and Amazing Product

I didnt have a clue as to how sliding doors would work on my utility area. Amanda designed everything for me and priced up. She was amazing. Kit arrived and perfect could not fault anything. Even my joiner commented on it. So so pleased. Would certainly recommend ,

4 mai 2023
Avis spontané
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Réponse de Sliding Wardrobe World™

Thank you for the kind review.

Noté 5 sur 5 étoiles

Excellent Company To Work With

Excellent product delivered v. quickly. Had 3 sets of doors from here and all are v. good at a price which is inexpensive.

26 avril 2023
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Réponse de Sliding Wardrobe World™

Thank you for the kind review

Noté 4 sur 5 étoiles

Good communication and delivery quicker…

Good communication and delivery quicker then expected. Fixed cost of delivery was expensive at £60 for door spares.

7 avril 2023
Avis spontané
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Réponse de Sliding Wardrobe World™

Sorry about the delivery costs, which include full insurance on your order, even 3 days 72 hours after delivery. We try to be honest with our customers about delivery costs. The normal cost of delivery is £72 per order, we charge a flat rate of £60. If we hide delivery in the cost of a product, and pretend delivery is free (a popular marketing tactic), then customer can pay more than £72 on a big order, with it being hidden in the product price. I am afraid there is no such thing as a free lunch, especially with large, delicate products like these. 3 Days of insurance, post delivery on all SpacePro products is a price worth paying in our opinion.

Noté 5 sur 5 étoiles

I live in a 400 year old cottage

I live in a 400 year old cottage, with small and awkwardly shaped rooms. I thought mirrored wardrobe doors would help, and they have. I was being quoted silly prices with little help until I spoke to Alicja at this company. They couldn't have been more helpful and the price was great. The finished job is better than I expected and I couldn't be more pleased.

17 février 2023
Avis spontané
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Réponse de Sliding Wardrobe World™

Thank you for the great review. We will pass your comments to Alicjia.

Noté 5 sur 5 étoiles

Great Company - 100%

I would like to say this company are great. Easy to deal with, fantastic at dealing with issues if they arise that are not even their fault.
A pleasure to do business with - Thank You

1 février 2023
Avis spontané
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Réponse de Sliding Wardrobe World™

Hi Mick, Thank you for the great review, which is much appreciated, I'm glad we could help. If you need anything, please get in touch. Best regards the SWW Team

Noté 5 sur 5 étoiles

We originally bought 3 doors back in…

We originally bought 3 doors back in 2017 , great service then and the doors have been fabulous since .
Unfortunately recently we damaged one door it cracked but didn’t shatter or become sharp . On enquiring to get a replacement door Amanda went above and beyond to locate us the discontinued colour of glass . She emailed regularly on progress and got us a great price to replace. Would highly recommend x

18 janvier 2023
Avis spontané
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Réponse de Sliding Wardrobe World™

That's a lovely review, thank you Clare. I am glad we were able to help. Best regards, The Team at SWW

Noté 1 sur 5 étoiles

Ordered 6 doors and an organiser

Ordered 6 doors and an organiser, 4 out of the 6 are all different colours on the back and don't match, but this is standard a customer adviser told me and don't justify been changed and the organiser was snapped in 2.
Very poor customer service and items look like seconds all odd and not matching.

7 décembre 2022
Avis spontané
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Réponse de Sliding Wardrobe World™

Dear Tony, as explained, the back of the door is a safety laminate to BSEN12600 (for your safety). It is in different colours from different laminate suppliers (for tracking and safety reasons). It also has batch print information on it. None of this is visible unless you remove all of your clothes and stand inside your wardrobe (as per your pictures). If you require a double sided door, for a walk in wardrobe, then we have more appropriate products for this. Regarding your interior, is was damaged in transit, and replaced promptly free of charge. I am sorry you felt the need to leave such a review. Yours Sincerely The Team at SWW.

Noté 5 sur 5 étoiles

Excellent customer service from Amanda

Excellent customer service from Amanda, who went above and beyond to resolve a problem. Great communication from start to finish and the doors look amazing. Would highly recommend.

21 octobre 2022
Avis spontané
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Réponse de Sliding Wardrobe World™

Thank you for the kind review. We will pass your comments to Amanda.

Noté 5 sur 5 étoiles

Great service, great product.

I can whole heartedly recommend this company. From start to finish faultless customer service. The quality of the product is exceptional. I ordered standard Shaker doors with white and mirror panels. The soft close and superior track was well worth the extra cost. You can check this product out in a well know DIY store and find it a lot more expensive. The delivery team were extremely professional, placing all items in the 1st floor bedroom. Read the instructions and watch the videos, and make sure the bottom track is perfectly level all the way along, using plenty of shims. Relatively easy fitting.

7 octobre 2022
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Réponse de Sliding Wardrobe World™

Thank you so much for the very kind review.

Noté 5 sur 5 étoiles

Fantastic quality very easy to fit.

Fantastic quality very easy to fit, excellent Customer service from the Company too.

1 juillet 2022
Avis spontané
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Réponse de Sliding Wardrobe World™

Thank you for the kind review. Delivery of this product is not easy, we will pass your comments to the delivery company.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Amanda even tried to source a door stile that had been discontinued some years ago. It was a pleasure to deal with the company. Thank you.

7 mars 2022
Avis spontané
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Réponse de Sliding Wardrobe World™

Thank you for your kind review, we will pass your comments to Amanda.

Noté 5 sur 5 étoiles

HIGHLY RECOMMEND!

I’ve ordered two wardrobes from this company in the last few months and am really impressed with the quality of them and the customer service received. I initially purchased a standard shaker kit in a lovely pale grey, which looks great. Myself and my husband built it together (we like to think we’re pretty good DIYers). It does need some skill to cut and fit the panels, so you might need a joiner if you’re not very hands on. After being impressed, I ordered a made to measure wardrobe for my other son’s bedroom, along with 2 interior drawer towers. I was a bit nervous about getting my measurements right, but I called up and spoke to someone who explained everything and put my mind at ease. I also called them up about an issue with my soft closers and they helped us resolve the issue. They really seem to know their stuff, and from my experience their prices are very reasonable. I wouldn’t hesitate to recommend the company or the product.

17 février 2022
Avis spontané
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Réponse de Sliding Wardrobe World™

Thank you for the kind review, we will pass on your comments.

Noté 5 sur 5 étoiles

3 made to measure sliding doors

Bought 3 budget made 2 measure sliding doors from sliding wardrobe world. Easy to order, great communication, swift replies and fast delivery. Lovely delivery driver. Doors are top quality and easy to install. Extremely reasonably price. Highly recommend

19 décembre 2021
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Réponse de Sliding Wardrobe World™

Thank you for your kind review, we will pass on your comments to the delivery company.

Noté 5 sur 5 étoiles

Amazing

Amazing! We had an area previously used as a sliding wardrobe however, having inherited it and having been advised by someone in B and Q that we would have a hard time getting what we needed, we were feeling despondent. In a late night Google I found Sliding Wardrobe World so sent an email and photo across. Amanda replied the next day and between emails and calls Amanda advised me of everything we needed to do/consider and assured me we would be fine. I instantly felt I could be confident in her advice. Thank goodness we took the leap because the new track and doors look absolutely fantastic. We are so thrilled. Add to that the price being so fantastic and we are the happiest of customers!

24 novembre 2021
Avis spontané
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Réponse de Sliding Wardrobe World™

Thank you for your kind review. We will pass on your comments to Amanda.

Noté 5 sur 5 étoiles

Excellent customer service…

Received excellent customer service from Marie, who went out of her way to help. The doors were good as well!!

13 octobre 2021
Avis spontané
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Réponse de Sliding Wardrobe World™

Thank you for your kind review. We will pass on your comments to Marie.

Noté 5 sur 5 étoiles

Excellent service

The customer service at this company is amazing. With a minor snag Amanda put the required catches in the post to be with me the next day. When one door was broken, accidentally by the carpet fitter, again Amanda was very helpful and got a replacement ordered and dispatched. She made a difficult situation much easier. The doors are beautiful and I am delighted with them. I can definitely recommend this firm.

21 septembre 2021
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Réponse de Sliding Wardrobe World™

Thank you for your kind review. We will pass on your comments to Amanda.

Noté 3 sur 5 étoiles

What happened to "Customer Service"?

Their website claims "First Class Customer Support" but I have waited 6 days and still not received a reply to my email and my phone calls to both London & Sheffield offices have gone unanswered. By contrast my call to Spaceslide was answered very quickly by a very helpful guy called Matt who dealt with my questions very promptly.

Shortly after this review was published I received two calls from Sliding Wardrobe World and my question was answered.

14 juillet 2021
Avis spontané
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Réponse de Sliding Wardrobe World™

HI Tony, I'm afraid the calls and the emails from 6 days ago must have been to a different company. There is a 'World of Wardrobes' and a 'Sliding Wardrobe's' World' in Birmingham (with an 's' that we don't have), both small & pretending to be us, but are not. The call you received today was an immediate response to your email today. Customer services are not aware of your review yet. Even when busy we reply within same hour. We have a contract with an overflow call center for when we are busy, and this time of year its not busy at all. If we can still help we will be happy to. Regarding Spaceslide, we are different companies, but have commercial ties, and sell many of the same products. We both have great customer service. I would argue we are a bit smaller but actually provide better service as a result.

Noté 5 sur 5 étoiles

Bought the economy made to measure…

Bought the economy made to measure wardrobe doors with mirrored finish. In my opinion excellent value for money. Despite being the “economy” option I found the doors to be very good quality, easy to install and a well thought through design making them easy to adjust even if the opening isn’t quite square. I’ve another bedroom to renovate and I will definitely be using sliding wardrobe world again. Delivery took just over the four weeks but didn’t mind waiting as they were made to measure. Delivery driver very helpful and arrived when he said he would. Cannot fault.

19 juin 2021
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Réponse de Sliding Wardrobe World™

Thank you for your kind review, we will pass on your comments to the delivery company.

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