The purchasing of the product was very easy, the dispatch through their chosen courier was perfect having the choice of days and updates regarding delivery slot. I did have an issue with one of the d... Voir plus
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Although we had a a faulty wardrobe door the customer service was A1. We were informed every step of the way until it was sorted. Very quick response and excellent service
L'entreprise a répondu
Good delivery kept us informed. Arrived in less time than expected. Good quality doors fairly straightforward to assemble but ideally needs two people as tall and heavy.
Im no expert when it comes to sliding doors, but the advice and help I got from Amanda at sliding doorworld really sorted me out. It made the job simple and trouble free with lots of help directed for... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Sliding Wardrobe World offer the UKs widest range of sliding wardrobe doors and accessories, most of which are manufactured to your order in factories in Sheffield and Luton. All products come with a 10 year guarantee from factories that have specialised in the manufacture and supply of these products for over 40 years. Sliding Wardrobe World supplies both trade, retail and end consumers.
Coordonnées de contact
The Courtyard, The Wolds, Tydcombe Road, CR6 9LU, Warlingham, Royaume-Uni
- 0208 123 8686
- info@slidingwardrobeworld.com
- www.slidingwardrobeworld.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Impressed!
Experienced DIY'r but this is the first time I've ever built a mirrored sliding wardrobe. Did loads of research online at various sights and for me Sliding Wardrobe World had the best sight, easy guides to understand measuring and installation and competitive prices. I was able to have standard doors which came with free tracking which reduced the cost even further. The delivery arrived in reasonable time but was very well packaged with no issues. The quality is really good and I'm really impressed with the whole experience and product. I haven't built the wardrobe yet but I'm confident with the information available from the sight.
Item arrived damaged
Item arrived damaged (significant scratches on the mirrored door purchased) but company will not provide refund as noted the damage seven days after delivery (ironically i’d wanted to keep the item in the protective packaging until install to reduce risks)
Good that a track is included in the package but only one track length available so need tools to cut to size or would need to purchase another if that doesn’t fit your doors
Good that you can select delivery date and good communication from drivers

Réponse de Sliding Wardrobe World™
Excellent helpline
Excellent helpline. Easy to use website. Great product delivered when they said they would.
Lisa at Sliding Wardrobe World was…
Lisa at Sliding Wardrobe World was really helpful, I called to ask for information about the doors and soft close mechanisms, she was able to return my call with information and guidance about how to proceed. She was very friendly and informative, making my decision and purchase easier
Sliding doors made easy
The communication from the start was excellent . Even had a query when ordering sent email and got answered pretty quickly and it resolved any issues i had ordering at the time . The response email to confirm delivery dates was spot on . 1 of the easiest to set out with planning would recommend to use you
Very please with the product and the…
Very please with the product and the communications throughout until delivered. Looks stunning 😍
Excellent services
My wardrobe came exactly as expected.
The services were professional and communication with staff was excellent
Better late than never...
Better late than never...
My review, not the company. We received our wardrobe doors over two years ago now and I did mean to leave a review at the time but when you're building a house there are so many things to do it just fell by the wayside.
The doors are great quality and exceptional value but the staff are the absolute best - I had to get in touch for a couple of things (an extra catch, copy of receipt, nothing that they had missed) and they were incredibly helpful with quick responses.
Between that and the initial help with designs I really cannot recommend them highly enough.
(I have dated the review from the last contact I had with the company rather than the initial purchase)

Réponse de Sliding Wardrobe World™
The communication from the delivery…
The communication from the delivery company was very poor. I couldn't make the first planned delivery and it took over a week to get a new date. Then the delivery arrived outside of the time given, but luckily I was home due to a meeting being cancelled.

Réponse de Sliding Wardrobe World™
Update on poor customer care
Further to my review in October (issues with incorrectly sized bespoke wardrobe doors) order end of September. Sliding Wardrobe World have repeatedly refused to accept any responsibility and have ONLY offered solutions that have incurred additional costs on my part. I am still pursuing a resolution. However, in the meantime, please be especially careful with this company. They certainly haven't upheld their advertised 'doors made to fit your space' nor have they provided a 'no quibble' customer experience. Indeed, I've been threatened about sharing my experience as potentially damaging their sales. All I can hope for any future customers is there are no issues with your supplied products, as in my experience it’s been a 'see you later' attitude.

Réponse de Sliding Wardrobe World™
Great company really pleased with the service's
Great company, good contact and delivery right on time as expected will definitely recommend it, the product itself works as described and already in our bedroom...
Great product, great service
Just ordered and fitted a set of mirrored wardrobes from Sliding Wardrobe World.
The wardrobe set was for an 1800mm opening and came complete with rails and 2 x 915mm doors. All goods were well packaged and included delivery on the day we requested.
Communication all through the process was first class and I would have no hesitation in using this company again.
Excellent service
Excellent service, great product. Delivery was on time and I was informed every stage.
Very helpfull service
Very helpfull service. Triple checked our requirements through emails. Great product, very pleased.
Excellent service and quick delivery…
Excellent service and quick delivery for the doors.
The delivery company was very helpful and good.
Overall good experience
Ordering was straight forward, with samples sent promptly. Delivery was very good with excellent Chris G at the wheel. Product arrived safely wrapped and looked good. Unfortunately quality control missed some trapped fibres. Door runs well and fits perfectly.

Réponse de Sliding Wardrobe World™
GREAT DOORS, EASY TO FIT, LOOK GREAT
Couldn't believe how much companies wanted for sliding mirrored doors, and was not impressed with their wardrobe interior designs either.
Found Sliding Wardrobe World on line and used the Alume system to design the interior we wanted. Needed advice as to how we could access the drawers once the doors were fitted, and very helpful design team suggested a triple track with custom doors.
Looks fabulous, and about half the cost of thexwell known designers👍😁😁

Réponse de Sliding Wardrobe World™
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