The purchasing of the product was very easy, the dispatch through their chosen courier was perfect having the choice of days and updates regarding delivery slot. I did have an issue with one of the d... Voir plus
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Although we had a a faulty wardrobe door the customer service was A1. We were informed every step of the way until it was sorted. Very quick response and excellent service
L'entreprise a répondu
Good delivery kept us informed. Arrived in less time than expected. Good quality doors fairly straightforward to assemble but ideally needs two people as tall and heavy.
Im no expert when it comes to sliding doors, but the advice and help I got from Amanda at sliding doorworld really sorted me out. It made the job simple and trouble free with lots of help directed for... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Sliding Wardrobe World offer the UKs widest range of sliding wardrobe doors and accessories, most of which are manufactured to your order in factories in Sheffield and Luton. All products come with a 10 year guarantee from factories that have specialised in the manufacture and supply of these products for over 40 years. Sliding Wardrobe World supplies both trade, retail and end consumers.
Coordonnées de contact
The Courtyard, The Wolds, Tydcombe Road, CR6 9LU, Warlingham, Royaume-Uni
- 0208 123 8686
- info@slidingwardrobeworld.com
- www.slidingwardrobeworld.com
4,6
Excellent
289 avis
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A répondu à 80 % de ses avis négatifs
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Overall experience was good
Overall experience was good. Easy ordering and product turned up early.
A very slight 'scuff' on the top of one of the door frames means 4 stars instead of 5.
3 septembre 2023
Great service.
Placed my order.
Received a call to double check my order was correct and given my delivery date. Delivered on time. Delivery driver carried item into house and up the stairs for me.
Great service all round.
3 septembre 2023
Highly recommended
Easy purchase online. Delivery quick and kept fully up to date. Easy to install. Highly recommend!
4 septembre 2023
Avis spontané
Réponse de Sliding Wardrobe World™
Thank you for the kind review Lorraine, so glad everything went well for you. Please get in touch if you need help in the future.
Very easy to order good quality goods…
Very easy to order good quality goods and delivered on time would definitely order again from this company 😀
23 juillet 2023
very good service from placing the…
very good service from placing the order to delivery
23 juillet 2023
Really look good and easy to fit
23 juillet 2023
Seems to be good quality kit.
23 juillet 2023
Excellent service and good quality,very…
Excellent service and good quality,very friendly and helpful staff,highly recommend this product and company
23 juillet 2023
Look good. Quality control issues dealt with well by great customer service.
Bought 6 mirrored sliding doors to refresh 2 large wardrobes.
While they look lovely, the build quality leaves something to be desired.
Multiple hairline cracks on delivery, ‘drips’ in the mirroring and a late (long after installation) crack leave me less than impressed.
They also fall out of the tracks much more frequently than the doors they are replacing.
On the plus side, customer service was really good in dealing with the initial replacements. But I don’t see them being so helpful when the doors fail in the next 2-5 years…?
Update 30/8/23:
As per the response below, I cannot fault the customer service team. They have been in touch since my original review to offer replacements for the damaged door & top guides and assure me that any ongoing problems will be dealt with also. That mitigates a lot of my concerns and leaves me able to admire the look of the product without worrying I made the wrong choice. Thanks!
23 juillet 2023
Réponse de Sliding Wardrobe World™
Hi Richard, we are here to help throughout the life of your product. This is why we emailed you to check up about your order in August 2022 (O/N 7591), 1 year after purchase, prompting this review. Yes, we will also be here in 2-5 years. I think maybe you have ordered this year as well (in a different name O/N 8514). You have Spacepro product, with their patented anti jump bottom wheels. Im guessing its the top guide you are having problems with? We can fix that for you. Please get in touch. We will email you on both emails linked to the different order numbers above. Best regards Mark at SWW
Received the three doors however…
Received the three doors however installer broke one pain of glass. So contacted your company who were not very helpful. Only an offer of a complete door, which I didn't take up. So have wasted £1400.
23 juillet 2023
Réponse de Sliding Wardrobe World™
Simon, let me look into this for you. You will have been offered a complete door on a 'non profit basis' ie at cost. We do this on a non profit basis as we have a policy of NOT profiting from customer error. We cannot ship glass around the country, it's not safe to do so, you would need to speak to a local glass company for that. Making a door at cost is usually the cheapest way. . Shipping your broken door back, disassembling, reassembling, and shipping back to you is often more expensive. Certainly you should not be wasting £1400!! Let's try to find you a solution. We will be in touch. Worse case your home insurance, or the fitters insurance should cover any costs which we will work with you to minimise.
Great products and Excellent…
Great products and Excellent communication especially around delivery.
23 juillet 2023
Products arrived and one was broken.
Products arrived and one was broken. Was replaced but I had to take a second day off work to wait in for it.
23 juillet 2023
Réponse de Sliding Wardrobe World™
Dear Hannah, so sorry you felt this warranted a 1 star review. We hope everything else was ok with your purchase. If you do need installation help or maintenance advice, please don't hesitate to get in touch with our friendly team. They are here for post sales support as much as pre sales. Sincerely, SWW.
Brilliant service
The customer service was great and she was so knowledgeable, helping ensure i bought exactly what i needed for the intended space.
23 juillet 2023
Great Product
Great Product, Staff Very Helpful, Really Happy with My sliding doors and very easy to fit
23 juillet 2023
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