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Lisez les avis des autres

Noté 5 sur 5 étoiles

My husband now requires a mobility scooter and this company ticked all the right boxes. Balba was beyond helpful and so friendly. Made sure he was happy with using the scooter before he left. Would ce... Voir plus

Noté 5 sur 5 étoiles

Excellent service, as usual, Balba and his assistant did a brilliant job getting my new scooter to me ASAP, just in time for it's first trip abroad next Monday ! Great value scooter (Shoprider Vale... Voir plus

Noté 5 sur 5 étoiles

I have had an amazing service from start to finish from smart mobility. Everything was explained clearly and effectively. Balba was incredible with his customer service and made sure I could use the s... Voir plus

Noté 5 sur 5 étoiles

After spending sometime talking to powerchair suppliers i found Smart Mobility. I rang and didn't have to talk to an answering machine. Balba was very helpful and knowledgeable regarding the the Pr... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Écrit par l'entreprise

Smart Mobility has a reputation for customer service and value for money, We are one of the leading mobility scooter retailers in the UK. We stock a large range of mobility scooters and power chairs as well as a large range of disability aids, all at the lowest prices along with the best service. We are a trading standards approved retailer under the "Buy with confidence scheme" as well as Oft code approved. Members of the British retail health care trade association. We offer a full sales and after care repair service, Free delivery and collection. We have fully trained staff and engineers available for of your mobility requirements. We are a trading standards Approved Retailer "Buy with Confidence scheme" so buy with complete confidence. Members of The BHTA the British heath care retail trade association as well as OFT code Approved. We stock a full range of Mobility scooters from 4 mph car transportable to full 8mph road going and off road mobility scooters. We also have a large selection of power chairs and wheelchairs in stock. Why not come and try before you buy a full range of riser recliner chairs on display with made to measure riser recliner chairs made in the UK With the largest showroom in Luton we also display a large selection of disability aids such as walking frames bath lifts grab rails etc.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

134 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(134)

9 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Top experience

Top experience! Polite Customer Services! Queries quickly sorted . A efficient disability Supplier would recommend there service

25 juin 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and price

We have purchased an Electric Wheelchair and large mobility scooter from SMART MOBILITY OF LUTON. in both cases we experienced and excellent knowledgeable personal service from Balba. The mobility scooter was specifically to go round a muddy field. Balba specified and quickly supplied a 3 foot wide scooter with 8in wide tyres. The electric wheelchair was specifically for my wife with Parkinson’s and had to be easy to control. I have not quoted the makes supplied because it is better to seek Balba’s advice for your particular requirements.

7 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

First Class Service

The service we received from Balber from our first online enquiry to the delivery of the SupaScoota was first class and so easy. Balber very kindly deliver the scooter to our house and showed us in detail how it worked. Thank you very much. Amazing service.

2 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Must buy for your old age Life.

Smartscooter has a very best level of manufacturing quality of mobility vehicle. Smart scooter's all components like body structure, wheel, electric system, and other all parts are made using very high-quality material. you can buy and make easier your old age life.

8 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

This is the best company I have dealt with online
I wanted a scooter for my brother and went online to order one, the company gave a phone number so I contacted them, and was I glad I had done. It turned out the scooter I was going to buy was not suitable for the terrain where my brother lives and Balber advised me having first looked at google maps to check the area, had he not done so I would have spent the best part of 2k on something that would a waste of money.
All throughout the ordering he was most helpful. and has even made a call to see how my brother was managing, and to give further assistance.
I would give him more stars if they were available as he has saved us wasting money.
Thank you Balber

19 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Great service and super product

Balba at smart mobility was incredibly helpful and thorough and made sure I was happy with my new scooter. He demonstrated all the features and how to get the best from the machine. I would recommend Smart Mobility to anyone looking to purchase a mobility scooter.

19 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

My new 'Di Blasi Folding Mobility…

My new 'Di Blasi Folding Mobility Scooter' has arrived, it is excellent on hilly streets and turning around in small spaces. Smart Scooters gives excellent service and quick help.Thank you.

13 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

J Alexander

I would like to thank Balba, for his help and assistants throughout the process of buying a scooter. Very knowledgeable had a lot of time to discuss pro's and con's with purchase, and form filling. No pressure selling. If you are thinking of buying, I would certainly recommend this company, competitive prices.

24 octobre 2019
Avis spontané
Noté 5 sur 5 étoiles

Looked at lots of sites advertising the…

Looked at lots of sites advertising the DRIVE folding scooter but none had it in stock till I found Smartstore they had it and could deliver within 5 days they were very helpful and kept me informed all the way. I choose the special delivery and it came within 3 days the man who brought it unpacked it set it up whist explaining its workings and answering my questions, he did not leave till he had put it on charge and I was happy. An excellent service from start to finish
Thanking you again Godfrey Gordon Tucker

14 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Great service - and power chair!

I have just bought a Reno Elite powerchair from Smart Mobility. The chair itself is excellent - I have used a previous model, and it was fine, but this one seems a significant improvement: it has got bigger wheels, so works better over rough pavements etc, but it somehow packs away more easily than the earlier model, which is important too. The service I got from Smart Mobility was outstanding. I had a few requirements which they dealt with efficiently, and they were very pleasant to deal with. Chair and seller highly recommended.

13 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

My new 'SupaScoota Sprint Hd Folding…

My new 'SupaScoota Sprint Hd Folding Mobility Scooter' has arrived, it is excellent on hilly streets and turning around in small spaces. It covers more miles than my previous Scooter. It folds up small and is lighter to lift into car boot. It looks very 'sporty' according to my husband. It is very 'trim'.
Smart Scooter gives excellent service and quick help but I wish that the delivery person had had full knowledge of this make of scooter, so that he could answer my questions but Balba helped me.
Thank you.

10 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent friendly service

Excellent friendly service. They were able to deliver the chosen scooter ahead of original delivery date. On day of delivery they arrived when they said they would. The delivery people took the time to explain and demonstrate everything clearly to my mum. I received a follow up call from Smart Mobility to make sure that I was happy with the scooter and service.

24 août 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent service, great vaue.

Excellent service, as usual, Balba and his assistant did a brilliant job getting my new scooter to me ASAP, just in time for it's first trip abroad next Monday !
Great value scooter (Shoprider Valencia) the largest I've found that goes on a plane and trains that's also big enough to haul this lump about!
Highly recommend Smart Tech for all your scooter needs.

13 août 2019
Avis spontané
Noté 5 sur 5 étoiles

Smart Mobility were the cheapest I…

Smart Mobility were the cheapest I found on the internet to purchase a Maximo Plus scooter. That said, I purchased 2; one for my mother and the other for my son. Both Dan and Balba were extremely professional. Their customer service skills were excellent and as such they made me feel like a valued customer. I was very pleased with the delivery service and the after sales follow up service I received from Balba.

Many thanks to all the staff. You make a great team!

YS

3 mai 2019
Avis spontané
Noté 5 sur 5 étoiles

Brilliant all round

From the first telephone contact the staff were helpful, genuine and legitimate. They kept me informed at every stage up to delivery. I would not hesitate to recommend.

29 octobre 2018
Avis spontané
Noté 5 sur 5 étoiles

great scooter works very well

great scooter works very well delivery and after sales was on time and very good no problems at all would buy from this dealer again and would recommend the dealer to everybody with many thanks paul hemmings in bristol

12 octobre 2018
Avis spontané
Noté 5 sur 5 étoiles

Absolutely awesome ordering process, delivery, setup and follow-up!

My wife researched a scooter online, then made the order on the well-designed website (over the weekend), thereafter we promptly received a call to clarify everything, reminding us to fill out the VAT exemption form.

It arrived on time, was assembled and demonstrated by lovely staff, there was a follow-up call a few days later to check on progress and remind us to follow the charging instructions!

On the whole, I cannot think of anything that Smart Mobility could do to make the process any better.

Jay

11 octobre 2018
Avis spontané
Noté 5 sur 5 étoiles

Ron lever

I spent a long time deciding which chair to buy,having decided the Cosi chair ambassador was the one for me I set about finding the best price.
It must have been my lucky day as smart mobility was the cheapest by a long way, so thinking the service would be rubbish I phone, how wrong I was the service was as good as the price.so don’t wast your time just phone smart mobility.

11 octobre 2018
Avis spontané

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