Great service. Tom is super helpful. Informative, friendly, upbeat. Areas are clean, well-lit, carpeted; “street signs” to help you find your way. We inspected 3or4 other storage spaces in Pasad... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement411 S Arroyo Parkway, 91105 Pasadena, California, US
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My first impression was that this place is very safe. There are many levels of safety beginning with the gates and the keypad security codes. Then, cleanliness is another element I saw and appreciat... Voir plus
L'entreprise a répondu
The staff here, like in all businesses, make the difference; also the facility is clean, provides amenities like carts to help move items from your car/truck to the unit, and the ability to discard yo... Voir plus
L'entreprise a répondu
Your customer service by Tom was exceptional, he was so knowledgeable and sweet and just made the whole experience an easy one. Your facility is amazing as well, clean, organized, easy to get to, cart... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Smart Self Storage is a "Network of Neighborhood Self Storage facilities". These neighborhood facilities focus on the surrounding communities that each facility serves. Our local focus helps us better serve each and every individual customer whether it is for a small personal unit or multiple larger units for large commercial accounts. While focusing on the neighborhood and surrounding communities with each individual facility, we have created a company that is one of the best self storage providers in Los Angeles County over the last decade. Our local ownership gives us the ability to provide hands-on oversight to both the operation of the facility and the customer service being provided to our customers. The highest quality and most professional customer service is the ultimate goal of our company. It is our pledge that we will do everything in our power to assist you in your storage needs and provide you the best solution for you at competitive prices. We are continually looking to grow our portfolio as well as provide high quality professionals to our management family.
Coordonnées de contact
411 S Arroyo Parkway, 91105, Pasadena, California, Etats-Unis
- 626-585-8800
4,7
Excellent
35 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Naturally cool all the time!
Great people....ask for TOM!!!! clean, easy access, convenient.....and I shopped then all in that ares and they are the least expensive! Win Win!!!
14 juillet 2023
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.
Great staff
Great staff - helpful, knowledgeable. Help moving in and carts available. Fair prices.
4 juin 2023
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
We appreciate your business and the time you took to express your opinions. We look forward to providing you with quality storage solutions in the future.
The staff and location here is great
The staff here, like in all businesses, make the difference; also the facility is clean, provides amenities like carts to help move items from your car/truck to the unit, and the ability to discard yout trash into their dumpster unlike most storage facilities. And, the location and hours are extremely convenient.
18 juin 2023
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience.
Friendly and knowledgeble staff.
26 mai 2023
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
Thank you for your kind words. We strive to give each customer the best possible self storage experience. If you decide to refer a friend to us that needs storage, we will do our best to give them the same professional experience you received.
Staff was helpful and professional
Staff was helpful and professional. Location is clean and secure.
15 avril 2023
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
Thank you for your kind words. We strive to give each customer the best possible self storage experience. If you decide to refer a friend to us that needs storage, we will do our best to give them the same professional experience you received.
Best storage in Pasadena
Great service. Tom is super helpful. Informative, friendly, upbeat. Areas are clean, well-lit, carpeted; “street signs” to help you find your way. We inspected 3or4 other storage spaces in Pasadena & this was by far the best quality, and reasonably priced.
Save your self time & just come here.
19 novembre 2022
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far. If we can help with anything, please do not hesitate to contact us directly.
Rima and the staff at APSS are…
Rima and the staff at APSS are wonderful to work with....the found the best space for me to move my stuff into and helped make it affordable too.
13 avril 2023
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
Thank you for taking the time to let us know about the wonderful experience you had at Arroyo Parkway Self Storage. We hope to always exceed your expectations and thank you for choosing to store with us.
Your customer service by Tom was…
Your customer service by Tom was exceptional, he was so knowledgeable and sweet and just made the whole experience an easy one. Your facility is amazing as well, clean, organized, easy to get to, carts always available for carting things in or out! I love it here! ♥️
19 mars 2023
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
Thank you for your excellent review. We strive to give each customer the best possible self storage experience. We value our customers and providing excellent service is our priority.
Safety and Great Location for My Stuff at a Reasonable Price!My first impression was that this place…
My first impression was that this place is very safe. There are many levels of safety beginning with the gates and the keypad security codes. Then, cleanliness is another element I saw and appreciated. But most of all, the kind and helpful individuals at the office was what I was looking for. A storage space is where our personal belongings are and I am sure, just like me, most people are looking for a reasonable place, with a reasonable price and great people in the office at the front. I love this place! You will love it too!
6 avril 2023
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
Thank you, Dolores! We really appreciate your 5-star review and the recognition of our professional and courteous staff.
Tom and Marisa made all the…
Tom and Marisa made all the difference!!! The process was painless and the facility is well-maintained.
25 mars 2023
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
Thank you! We really appreciate your 5-star review and the recognition of our professional and courteous staff.
Staff is excellent and very helpful.
14 mars 2023
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
Thank you for the 5 star review! We're so happy that our customer service was able to meet your expectations.
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Tom and team made the whole experience…
Tom and team made the whole experience so wonderful!!
10 février 2023
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Great staff, convenient loading
20 mai 2022
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
Thank you for your kind words. We strive to give each customer the best possible self storage experience.
Excellent facility and superlative kind…
Excellent facility and superlative kind and helpful staff.
20 mai 2022
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
Thank you for your kind words. We strive to give each customer the best possible self storage experience.
Rima is terrific
Rima is terrific! She knows everything and epitomizes customer service, going the extra mile to know her customers and take good care of us.
25 novembre 2021
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.
Staff is very friendly and…
Staff is very friendly and accomodations.The location is perfect .highly recommend them , you won't be desappointed.keep up the good work guys!!
3 novembre 2021
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
Thank you for your kind words. We strive to give each customer the best possible self storage experience. If you decide to refer a friend to us that needs storage, we will do our best to give them the same professional experience you received.
Réponse : Smart Self Storage - Arroyo Parkway Self Storage
Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.