Honestly i gave a 4 because this in my first rental and i have not had enough time to give an adequate review. As of right now, it is clean and well maintained. My only thought is later access hours... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Sandy and Randy are awesome, they go way out of their way to help you, be it after hours access in certain situations or renal or anything. I am glad I am working with one ithe finest individuals.
L'entreprise a répondu
Was able to acquire a perfectly suitable, cool, storage unit within minutes! Affordable, Brand New...The Representative provided the Golf Cart Tour that helped tremendously.... Perfect decision.... Voir plus
L'entreprise a répondu
Very clean, spacious, security, all favorable, Mary was very helpful and friendly
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Smart Self Storage is a "Network of Neighborhood Self Storage facilities". These neighborhood facilities focus on the surrounding communities that each facility serves. Our local focus helps us better serve each and every individual customer whether it is for a small personal unit or multiple larger units for large commercial accounts. While focusing on the neighborhood and surrounding communities with each individual facility, we have created a company that is one of the best self storage providers in Los Angeles County over the last decade. Our local ownership gives us the ability to provide hands-on oversight to both the operation of the facility and the customer service being provided to our customers. The highest quality and most professional customer service is the ultimate goal of our company. It is our pledge that we will do everything in our power to assist you in your storage needs and provide you the best solution for you at competitive prices. We are continually looking to grow our portfolio as well as provide high quality professionals to our management family.
Coordonnées de contact
15950 Euclid Avenue, 91708, Chino, California, Etats-Unis
- 909-393-8818
4,8
Excellent
100 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Be comfortable
Very clean, spacious, security, all favorable, Mary was very helpful and friendly
30 août 2023
Réponse : Smart Self Storage - Chino Self Storage
Thank you for your excellent review. We strive to give each customer the best possible self storage experience. We value our customers and providing excellent service is our priority.
Réponse : Smart Self Storage - Chino Self Storage
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Honestly i gave a 4 because this in my…
Honestly i gave a 4 because this in my first rental and i have not had enough time to give an adequate review.
As of right now, it is clean and well maintained. My only thought is later access hours during long daylight summer days.
18 août 2023
Réponse : Smart Self Storage - Chino Self Storage
We appreciate your business and the time you took to express your opinions. We look forward to providing you with quality storage solutions in the future.
Excellent and very professional service.
22 juillet 2023
Réponse : Smart Self Storage - Chino Self Storage
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Réponse : Smart Self Storage - Chino Self Storage
Your kind words mean a lot. Thank you so much for your thoughtful review. And, thank you for your business, we are grateful. Wishing you a fabulous week ahead!
Réponse : Smart Self Storage - Chino Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Réponse : Smart Self Storage - Chino Self Storage
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Chino Self storage is a very clean and…
Chino Self storage is a very clean and well managed facility. It was very easy to reserve and pay for a unit online. Staff is friendly and informative.
26 mai 2023
Réponse : Smart Self Storage - Chino Self Storage
Thank you for your kind review! We appreciate your business.
Sandy and Randy are awesome
Sandy and Randy are awesome, they go way out of their way to help you, be it after hours access in certain situations or renal or anything. I am glad I am working with one ithe finest individuals.
19 mai 2023
Réponse : Smart Self Storage - Chino Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Awesome to deal with.
28 avril 2023
Réponse : Smart Self Storage - Chino Self Storage
Thank you for your excellent review. We strive to give each customer the best possible self storage experience. We value our customers and providing excellent service is our priority.
Réponse : Smart Self Storage - Chino Self Storage
Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.
It is very easy to work with changes
It is very easy to work with changes. George made it very easy for me to make an update when I needed to.
1 avril 2023
Réponse : Smart Self Storage - Chino Self Storage
Thank you for the 5 star review! We're always happy to help with your storage needs.
Réponse : Smart Self Storage - Chino Self Storage
Thank you so much for taking the time to leave us a review. We are proud of the service we provide and it's always great to hear that it was enjoyed by our customers.
Réponse : Smart Self Storage - Chino Self Storage
Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.
Facility is clean equipment is always available Staff is So Friendly…
Facility is clean Staff is So Friendly and helpful and the service /gate hours available are better than other storage places !
1 février 2023
Réponse : Smart Self Storage - Chino Self Storage
Thank you for taking the time to review us! We are glad everything was handled professionally for you. Customer service is a high priority and we appreciate your business.
Réponse : Smart Self Storage - Chino Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Réponse : Smart Self Storage - Chino Self Storage
Thank you for your excellent review. We strive to give each customer the best possible self storage experience. We value our customers and providing excellent service is our priority.
Réponse : Smart Self Storage - Chino Self Storage
Thank you for taking the time to give us your feedback. We are glad you had a five star experience and we look forward to providing excellent customer service. Thank you for choosing to store with us.
Very friendly and clean storage place!
26 février 2022
Réponse : Smart Self Storage - Chino Self Storage
We sincerely appreciate you taking the time to write a review. We hope to continue providing the high level of customer service you have experienced thus far.
Great service!!!
20 décembre 2021
Réponse : Smart Self Storage - Chino Self Storage
Thank you so much for your kind words, Erica. We really appreciate you taking the time out to share your experience with us. Looking forward to your continued business at Chino Self Storage.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.