Snobodi Avis 

165
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Placed an order 1 week ago with express delivery. No tracking details yet, so contacted them via e mail. Basically said sorry were busy - not good enough. How long does it take to put a hoodie in a pa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great hoodie - exactly as described. Love the zipped pockets, the toasty, soft feel of the inside and the fit. I went a size up intentionally as I wanted it to be oversized and its so comforta... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

These are hoodies so well designed . Not only was I surprised by the thickness but the attention to the needs of a hoodie was amazing, there are zippers on 1 sleeve, either ends of the front pocket w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had seen SNOBODI on my social feed many times but I wanted something without standout branding so I had not purchased any. The moment I saw the Bush Camo ones, I immediately made a purchase and I’m... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

165 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 57 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,2

Tous les avis

(165)

163 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Toller Kundenservice

Ich habe sehr gute Erfahrungen mit diesem Shop gemacht. Ich habe meine Bestellung aufgrund eines Fehlers beim Zahlungsvorgang über Paypal versehentlich doppelt abgegeben. Das snobodi-Team hat mich direkt kontaktiert und darauf aufmerksam gemacht und dann eine Bestellung storniert. Super nett und professionell! Auch der Versand von Australien nach Deutschland ging relativ schnell, wenn man doch die weite Strecke und den Einfuhrprozess bedenkt. Volle Empfehlung von mir für den Shop! Nur die Hoodies habe ich mir leider anders (dicker, wärmer) vorgestellt. Ich erkenne keinen Unterschied zu einem normalen Pullover und als Ersatz für eine Jacke bei Schnee oder Regen oder generell kalten Temperaturen können die Pullover entgegen der Werbung nicht herangezogen werden. Trotzdem sind sie schön und bequem!

19 février 2026
Avis spontané
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Réponse de Snobodi

Hi Mario,

Thank you for taking the time to share your experience. We’re really glad our team was able to assist quickly with the duplicate order and that your delivery to Germany arrived smoothly.

We also appreciate your honest feedback regarding the warmth of the hoodie. Our hoodies are designed to be heavyweight and cosy, however they are not intended to replace a technical outerwear jacket in snow or heavy rain conditions. We’ll take your comments on board as customer feedback is always valuable to us.

We’re pleased to hear you still find the hoodie comfortable and we appreciate your support.

Emily - Snobodi

Noté 3 sur 5 étoiles

Be careful for EU shipment

Be careful for EU shipment, you pay shipment fees at snobodi (~15€) + Import duties at local post (~30€)...
For a hoodie costing 80€ at start... you end up with very expansive hoodie beyond 120€!!

18 février 2026
Avis spontané
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Réponse de Snobodi

Hi Gregory,

Thanks for sharing your experience. Import duties and taxes for EU deliveries are determined by local customs and aren’t included in our shipping cost. These charges are outside of our control and are noted in our shipping policy.

We appreciate your feedback.

Emily - Snobodi

Noté 3 sur 5 étoiles

Parcel never arrived

Incredible quality - sketchy service

Ive had 2 tracksuits following an order where a delivery went missing. They’re unbelievable quality!

The customer service regarding my missing item was terrible until I reached out to Hugh via social media, customer shouldn’t have to do that but there was a quick resolve so hopefully it’s a breakdown in communication and some staff training will mean that in future it’s dealt with correctly and not a refraction of the brand!

Advice: Take the insurance off your checkout!! No terms & conditions and it doesn’t protect in the way it advertises! An extra 2/3 pounds (dollars) per order isn’t worth your brand reputation!

5 janvier 2026
Avis spontané
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Réponse de Snobodi

Hi Terry,

We’re sorry for the frustration caused while this was being resolved. As the parcel was marked as delivered this was not a matter of refusal but of following the carrier’s standard investigation process. Unfortunately these investigations can take some time to complete.

Our team has since issued a full refund which should appear back in your original payment method within a few business days depending on your provider.

If you need anything further our support team is here to help.

Emily - Snobodi

Noté 1 sur 5 étoiles

Don't do this

Company won't allow cancellation of orders and refuses to return money after returns.

Would never buy again there to avoid discussion with their customer service.

17 février 2026
Avis spontané
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Réponse de Snobodi

Hi there,

We’re sorry to hear about your experience. Our warehouse aims to dispatch orders the same or next business day so once an order has been processed for shipping we’re unable to cancel it. This is outlined on our website.

If you would like us to review your specific case please contact our support team at hello@snobodi.com.au with your order number and we’ll be happy to assist.

Emily - Snobodi

Noté 5 sur 5 étoiles

Wonderful hoodies!

I ordered 4 hoodies in januari and received them februari. It would have been even quicker, if clearing in The Netherlands would be smoother.
SNOBODI send the items real quick!
The colors are wonderful and the fit is perfect. The fabric is so soft. I really would recommend this shop.

11 février 2026
Avis spontané
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Réponse de Snobodi

Hi Kimberly,

Thank you so much for your kind words and for your patience with the international shipping process. We’re so glad to hear the hoodies arrived safely and that you love the colours and fit.

We truly appreciate your support.

Emily - Snobodi

Noté 1 sur 5 étoiles

Buyers beware

Buyers beware, pay to deliver, pay to return, no money refunds.
Took payment, no delivery for 8 weeks, no opportunity to cancel order.
Scammed

10 février 2026
Avis spontané
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Réponse de Snobodi

Hi there,

We’re sorry to see this and this is certainly not the experience we aim to provide. What you’ve described sounds unusual and doesn’t align with our standard processes.

We’ve reached out to you directly to request further details so we can look into this properly, including your order information and delivery timeline. Once we have those details, we’ll be able to investigate and assist accordingly.

We encourage you to respond to our message so we can resolve this with you.

Emily - Snobodi

Noté 4 sur 5 étoiles

great response from snowbodi when made aware of problem I had with ski pass pocket

I would like to edit my review to acknowledge the excellent response from the Snowbodi team. I was offered. a refund or replacement hoodies, as i had already repaired the hoodies I chose refund which they have. processed for me. Both my teens wore their hoodies on the recent holidays where they commented on the softness and warmth of the hoodies. They really liked the zipped internal pockets in the front that meant they could keep their phones safe when out and about. The weather was exceptionally cold and there was heavy snow on all the days of the ski trip so the hoodies were worn under outer shells rather than by themseves but i could see how on drier days that they would have been perfect.
Ordered two hoodies in October 31st and received one in mid December and the second today the 10th Feb. I would not recommend ordering from this company if you want things in a timely manner. The hoodie feel good quality and heavy warm material but both have the same fault on the sleeve with the ski pass pocket, both have a sharp piece of plastic that hits your hand as you pull your hand out to take it off. I have waited along time to receive the second. hoodie. As the hoodies took so long to get here, I am reluctant to send them back, we are also going skiing next week so there is no time to get replacement. If I want my teens to wear them I am having to do a repair on both of them

10 février 2026
Avis spontané
Logo de Snobodi

Réponse de Snobodi

Hi Mairead,

Thank you for taking the time to leave a detailed review. We’re genuinely sorry to hear about your experience and appreciate you acknowledging the quality and warmth of the hoodies.

To clarify the timing, one of the hoodies in your order was a preorder item, with an estimated dispatch date of 20th of January, which was clearly displayed on the product page and at checkout at the time of purchase. Preorder items are discounted for this reason, and customers are unable to add them to cart without seeing this information. We understand that waiting can still be frustrating and we appreciate your patience while it was fulfilled.

That said, we’re very concerned to hear about the sharp plastic in the ski pass pocket on both hoodies. This is not something we expect from our products and we’re sorry you’ve had to deal with that, especially so close to your ski trip. Please reach out to our customer support team directly so we can look into a suitable resolution for you hello@snobodi.com.au

We truly appreciate your feedback as it helps us improve our service.

Emily - Snobodi

Noté 5 sur 5 étoiles

Excellent quality material

Excellent quality material, lovely oversized fit which is made better by the drawstring. The zips are hardly noticeable. Long delivery to Scotland but excellent communication. Well worth the money.

30 janvier 2026
Avis spontané
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Réponse de Snobodi

Hi Donna,

Thanks so much for your lovely review and support of our brand!

Emily - Snobodi

Noté 5 sur 5 étoiles

Great company. Excellent products

Great company. Excellent customer service. I now have two Snobodi hoodies. I absolutely love them. They are great quality, very warm and cosy. Sizes are perfect as I like a baggy top, there is certainly plenty of room in these. Not only that but they have several zipped compartments to store your valuables. And a draw string at the bottom to keep you extra cosy. I also love the colours, I have a Lilac one and now a pink one. Looking at getting a pale blue one next. I would definitely recommend this company and their amazing products.

1 février 2026
Avis spontané
Logo de Snobodi

Réponse de Snobodi

Hi Jacqueline,

Thank you so much for the lovely review 🤍
We’re so happy to hear you’re loving your Snobodi hoodies. Thanks for your support and recommendation, it really means a lot to us.

Emily - Snobodi

Noté 5 sur 5 étoiles

Suitable for Japan ski season!

I absolutely love the Snobodi hoodies! I bought one each for my girls and I for our trip to Japan and I wore mine as outer wear (without a ski jacket) for 5 days of skiing including a very heavy 27cm+ snowfall day! I had thermals and a wool jumper underneath but the Snobodi kept me dry and warm - this will also be great for cold Saturday mornings at netball! I love that they are made from recycled plastic bottles and are an Aussie company - it’s a win win win!

20 janvier 2026
Avis spontané
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Réponse de Snobodi

Hi there,

Thank you so much for such a thoughtful review. We absolutely love hearing how you put your Snobodi hoodie to the test in Japan especially in those snowfall conditions.

We truly appreciate your support of our Aussie brand!

Emily - Snobodi

Noté 1 sur 5 étoiles

I have pre-ordered 2 hoodies on black n Grey. Think twice to buy if you may have chance to exchange, the after-sale service is not recommended.

I have pre-ordered 2 hoodies on Black Friday and finally received it on Mid Jan. I requested for a size exchange but it resulted in, first return the hoodies, then receive a store credit in my account. By using the store credit, I can "purchase" a new one with right size. However, since I bought it on discount price, I hv got the credit in a discount value which did not allow me to buy 2 in this case. I understood that the discount is because it is a "pre-order" but I did wait for 2 months, it is not a new purchase but a size exchange. This is an online store, size is not fit seems to me it very normal. There is no proper exchange process which to me doesn't make sense and they refused to refund. I am very disappointed.

21 janvier 2026
Avis spontané
Logo de Snobodi

Réponse de Snobodi

Hi Atena,

Thank you for taking the time to share your experience.

We’d like to clarify that this order was placed under our preorder “wait and save” offer, which was discounted in exchange for a later estimated dispatch date of January 20th. The order was dispatched in line with this estimate and delivered to you on January 23rd. As outlined on our website at the time of purchase, preorder and discounted items follow the same return policy as sale items and are not eligible for refunds or direct exchanges. This approach is standard practice across many retailers during sales and discounted promotional periods.

We also provide a detailed size guide on our product pages to assist customers when selecting their size online in hopes of avoiding the need for size exchanges.

We aim to be as transparent as possible with our policies so customers can make informed decisions when purchasing. We are sorry that you felt disappointed with your experience.

Emily - Snobodi

Noté 1 sur 5 étoiles

Never again! Socking experience

Ordered the hoodie before Christmas, was out of stock so paid based on a preorder. A week later ALL of the hoodies were in stock on the website, so I asked to get mine from stock, but was told I needed to wait for the pre-order to be fulfilled.

6 weeks later, I am still waiting.

Communication from the team is sporadic and quite rude!

21 janvier 2026
Avis spontané
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Réponse de Snobodi

Hi Martin,

Thanks for taking the time to share your feedback. We’re sorry to hear that you feel frustrated and we appreciate the opportunity to clarify.

The estimated dispatch date for this preorder was clearly displayed on the website at the time of purchase and was from January 20. Preorder dispatches have been underway for the past three days and all remaining preorder orders will be dispatched in the next 24 hours.

Preorder items are processed separately to in-stock orders which means we’re unable to convert preorder orders to “buy now” stock once they’ve been placed.

We’re sorry if any of our communication felt anything less than helpful. That’s never our intention and we’re always working to improve response times during high-volume preorder periods.

Emily - Snobodi

Noté 5 sur 5 étoiles

Hoodie

Received one of the hoodies as a gift and the quality and fit is amazing. Would definitely recommend this brand

18 janvier 2026
Avis spontané
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Réponse de Snobodi

Hi Finn,

Thanks so much for the review and recommendation! We are so glad it was a gift you loved.

Emily - Snobodi

Noté 5 sur 5 étoiles

Absolutely love the Hoodies!

Absolutely love the Hoodies!! Bought three for my daughters and will definitely buy one for myself!!

27 décembre 2025
Avis spontané
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Réponse de Snobodi

Hi Jennica,

Thankyou so much for your review. We love to hear that the whole family is rocking their Snobodi hoodies!

Emily- Snobodi

Noté 1 sur 5 étoiles

No product received

I purchased a lilac sweatshirt on 11 Dec 2025, £73.99 taken out of my account. Have still not received, nearly a month later. Have sent email requesting an answer, no response received.

11 décembre 2025
Avis spontané
Logo de Snobodi

Réponse de Snobodi

Hi Rachel,

We can see that this order was placed for a preorder item. Preorders are clearly marked on our website at the time of purchase and note that dispatch begins from 20th January, 2026.

As the item has not yet reached its dispatch date, this would be why you have not received it.

We have also checked our customer support inbox and cannot see any emails under your name. If you would like to discuss this further please contact us directly at hello@snobodi.com.au
and we’ll be happy to help.

Emily - Snobodi

Noté 5 sur 5 étoiles

Product is amazing

Ordered 7 hoodies to the UK. Took a couple of weeks to arrive which is to be expected but the product is incredible and all 7 hoodies were as ordered. The quality is amazing, the sizing is accurate and the colours are lovely. As long as you aren't ordering last minute, I would HIGHLY recommend them. I was dubious about the waterproof nature but my children were running their sleeves under the tap and it just beaded and ran off. Very excited to get out skiing in these.

14 novembre 2025
Avis spontané
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Réponse de Snobodi

Hi David,

This is exactly what we love to hear! Seven hoodies heading to the UK and all landing perfectly is a big win. We’re stoked the quality sizing and colours lived up to expectations.

The sleeve under the tap test made us smile and we’re so excited for them to hit the slopes with you. Thanks so much for trusting Snobodi and for the strong recommendation.

Emily - Snobodi

Noté 5 sur 5 étoiles

Ordered the Snobodi hoodie end of last…

Ordered the Snobodi hoodie end of last year (2025) - and even though it took 1 month to arrive (AU to DK), I am not disappointed - au contrair. Such a nice quality and top features! Best hoodie i’ve had - and that’s not a few after having had a couple of seasons living and working in the Alps. Extraordinary!

5 janvier 2026
Avis spontané
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Réponse de Snobodi

Hi Stefan,

Thank you for sharing this. Hearing that it stands out even after seasons living and working in the Alps really means a lot to us. We’re so glad the quality and features made the wait worthwhile and that it’s earned the title of best hoodie you’ve owned.

Thanks again for taking the time to leave such thoughtful feedback.

Emily - Snobodi

Noté 5 sur 5 étoiles

Extremely good service was lovely to…

Extremely good service was lovely to deal with the material of the hoodie is amazing and it’s nice and warm. Fast delivery also

18 décembre 2025
Avis spontané
Logo de Snobodi

Réponse de Snobodi

Hi Stephanie,

Thank you for the lovely feedback. We’re really glad you had a good experience with our team and that you’re enjoying the warmth and quality of the hoodie. It’s great to hear delivery was quick too.

Emily - Snobodi

Noté 5 sur 5 étoiles

Perfect hoodie

I wear this hoodie all the time, it’s the best thing for winter and I can’t stop using it. The material is top notch, the zipper pockets are really handy and the thumb holes are nice to keep your hands warm ish too. 10/10

5 janvier 2026
Avis spontané
Logo de Snobodi

Réponse de Snobodi

Hi Lewis,

We love hearing this. Thanks for calling out the materials and the practical details too and we really appreciate the 10 out of 10.

Emily - Snobodi

Noté 5 sur 5 étoiles

perfect !!!!!

18 décembre 2025
Avis spontané
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Réponse de Snobodi

Hi Fotis,

Thanks so much. We really appreciate you taking the time to leave a review.

Emily - Snobodi

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