Polar Automotive Ltd. Avis 

1 107
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I rang the company and the sales guy was amazing, he walked me through all of the options, he then helped me put everything into the basket. But at that point we’d missed the 16:00 cut off and he said... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

They know their stuff and are incredibly helpful. Our requirement was a tricky one as we needed chains for a rental car and only had the model confirmed 3 days before Christmas and we were driving in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to order on line by putting your tyre size in to see what snow chains fits your vehicle, delivered on time in a plastic case, it takes seconds to fit to tyre but have not used them yet, bought th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service, both over the phone and in person (I picked up goods). Only quibble was that ordering online threw up an error message on my iPhone which eventually led me to pay three times (refunded... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'accessoires automobiles

Écrit par l'entreprise

snowchains.com is the UK's leading snowchain supplier. We stock snow chains and winter driving accessories for all types of cars, 4x4 & commercial vehicles. Expert, knowledgeable staff can talk you through the different options and we offer nationwide, next day delivery. We have a showroom in Tonbridge, Kent


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

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4,9

Tous les avis

(1 107)

84 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service

Spoke to one of their representatives who was really helpful. Received the product quickly

3 janvier 2025
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Réponse de Polar Automotive Ltd.

Hi Paul, Many thanks for taking the time to leave us a review, we appreciate your feedback and are pleased you found us helpful

Noté 5 sur 5 étoiles

Absolutely fantastic service from Shaun…

Absolutely fantastic service from Shaun at Polar - contacted Polar by phone for advice on adapting and fitting a set of Thule/Konig K-Summit XXL's from a previous car - Shaun was super helpful on the phone trying to help me navigate sizing and in the end I decided to take them down to Polar and have Shaun sort them out...turns out my existing chains were incompatible for the new 110 Defender 20 inch wheels/tires so I bought a set of Konig XG12s which Shaun gave me a tutorial on fitting - and provided me updated parts for my old chains so I can eBay them..am delighted with the new ones, much more compact and easy to store than the K-Summits and surprisingly easy to fit..Shaun definitely took the 'Snowchain-fitting fear' away! So great to find such amazing solutions driven service and a real customer focus. Can't recommend highly enough!

7 janvier 2025
Avis spontané
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Réponse de Polar Automotive Ltd.

What a lovely review, thank you so much Mark!
We do try and offer exceptional customer service and I am so pleased Shaun was able to help you. Snow chains can seem a little daunting to fit, but as you discovered they really aren't that bad. Thank you again for your very kind review. Best wishes from The Polar Team

Noté 5 sur 5 étoiles

Excellent service and unexpectedly prompt delivery

I ordered the snow chains on New Year's Eve. I received a polite phone call to say that the weather and holidays meant that they couldn't meet the promised 3 day delivery. I was offered a delivery either the 6th or 7th, which I happily accepted. I live on the Isle of Skye, we have had several days of snow, and to my pleased surprise, they have arrived on time this morning. The correct items in undamaged condition.

7 janvier 2025
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Réponse de Polar Automotive Ltd.

Hi Geoffrey, Thank you so much for taking the time to leave us a review and I'm really pleased the chains arrived on time.
The way the holidays fell this year made deliveries a bit tricky, so we tried to call anyone who could have been impacted by this. It's good to hear that everything worked out though. Best wishes, The Polar Team

Noté 5 sur 5 étoiles

Easy to order on line by putting your…

Easy to order on line by putting your tyre size in to see what snow chains fits your vehicle, delivered on time in a plastic case, it takes seconds to fit to tyre but have not used them yet, bought this make KONIG XG-12Pro from other people’s recommendations, they look and feel sturdy only time we’ll tell. Many thanks for your service.

2 janvier 2025
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Réponse de Polar Automotive Ltd.

Hi Christopher, Many thanks for taking the time to leave us a review, we really appreciate the feedback. The Konig XG12 Pro is an excellent chain, our main recommendation for any 4X4/SUV/Van that is able to take a conventional chain, so definitely a good choice!

Noté 3 sur 5 étoiles

Everything arrived very quickly

Everything arrived very quickly. The Fire Extinguisher carrying bracket was broken in three places, and the shoe spikes must be for childrens shoes. Obviously not for adults. medium (4-8) will only just fit a size 4, Large (8-13) will not fit on a size 8 boot.

2 janvier 2025
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Réponse de Polar Automotive Ltd.

Hi Barry, Many thanks for taking the time to leave us a review, but I am very sorry you have had problems with your order. We can send you a replacement bracket for the fire extinguisher and I will look into the shoe spikes issue. We have not had this problem before, but I will arrange a refund for them today. Apologies again, The Polar Team

Noté 5 sur 5 étoiles

Helpful, fast service and a great product

Hi, just wanted to say thanks so much for the quick delivery of my snowchains for our motorhome - I ordered them from you at lunchtime on Thursday, they were delivered Friday afternoon, and without them we would have been completely stuck...when we got back to our storage site, it was 6" deep in snow and almost impossible to manoeuvre. I've never fitted snowchains before, but I had these fitted within about 10 minutes and they were perfect - i had it parked up within 2 minutes!

Great service and a really good product, thanks again

2 janvier 2025
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Réponse de Polar Automotive Ltd.

Hi John, Thank you very much for taking the time to leave us a review. I am so pleased the chains arrived quickly and you were able to put them to use straight away. It sounds like everything worked perfectly, which is excellent news! Best wishes from the Polar Team

Noté 5 sur 5 étoiles

Super fast delivery

Super fast delivery. A perfect service

2 janvier 2025
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Réponse de Polar Automotive Ltd.

Hi Mark, Thank you so much for taking the time to leave us a review, we really appreciate it. Best wishes, The Polar Team

Noté 5 sur 5 étoiles
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Réponse de Polar Automotive Ltd.

Hi Kate,

Thank you very much for taking the time to leave us a review, it's great to get such positive feedback. Best wishes, The Polar Team

Noté 5 sur 5 étoiles

Really helpful advice and service

I bought some snow chains this morning for my Skoda Scala. My tyres were a new size so not really listed.
I just wanted to say thank you for being so helpful. Thanks to you I saved some money and I also got a lesson on fitting/removing the chains for free!
Brilliant and helpful service

30 décembre 2024
Avis spontané
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Réponse de Polar Automotive Ltd.

Hi John, Thank you so much for taking the time to leave us a review. I'm so pleased we were able to help you and that you are now a confident snowchain fitter! Best wishes from the Polar Team

Noté 5 sur 5 étoiles

What a great firm to deal with

What a great firm to deal with. Extremely helpful and all the staff friendly and expert. It’s not often that you get this retail experience these days.

30 décembre 2024
Avis spontané
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Réponse de Polar Automotive Ltd.

Hi Martin, Thank you so much for taking the time to leave us a review, we really appreciate the feedback. I'm so pleased you found us easy to deal with - we try and make snow chain buying as straightforward as we can! Best wishes from the Polar Team

Noté 5 sur 5 étoiles

Excellent Service from Start to Finish

I don’t usually write reviews, but when a company excels in service and products, it deserves recognition. I’m sharing my experience to encourage others to support businesses like this one.

Heading to the Alps for Christmas, I needed snow chains as a last-minute precaution. After no success with major retailers, I turned online—though I wasn’t hopeful since I needed the chains within 48 hours and live in Northern Ireland, which often complicates delivery. I found Snowchains.com and decided to call instead of ordering online.

Jan answered and was incredibly helpful, focusing on solutions rather than problems. She consulted a technical expert to ensure the chains would fit my oversized wheels and took the time to confirm the right product.

The next challenge was delivery, but Jan arranged a special service, and the chains arrived right on time! Thanks to their exceptional service, I’ll be safely on my way to the Alps.

A huge thank-you to Jan and the team for going above and beyond. Businesses like this deserve support. Merry Christmas, and thank you for your service!

16 décembre 2024
Avis spontané
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Réponse de Polar Automotive Ltd.

Hi Adrian, Thank you so much for your lovely review. We try hard to offer exceptional service, from both a customer and technical point of view, and I am very pleased we were able to help you.
I am so glad the chains arrived in time and I hope you have a wonderful holiday. Best wishes from The Polar Team

Noté 5 sur 5 étoiles

Great price, great company

Great price, good advice, quick service (quicker than advertised!)

6 décembre 2024
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Réponse de Polar Automotive Ltd.

Hi Derek, thank you so much for taking the time to leave us a review, it is really appreciated

Noté 5 sur 5 étoiles

Great service & great products.

Perfect. Great service, great product. Bought a Konig 12 Pro snow chains on Friday afternoon. It arrived on Sunday within the hour delivery window given.

I have realised the next day I bought the wrong size chains as I have ordered using car documents rather than checking the actual tires. Called the company and they have exchanged the chains on Tuesday. Didn't have to go anywhere or do anything. The currier that delivered the replacement chains took the old one, attached label that he brought with him and that was it.

I am happy to recommend Polar Automotive and I will be using them for future purchases.

6 décembre 2024
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Réponse de Polar Automotive Ltd.

Hi, Thank you very much for taking the time to leave us a review.
We do try to provide excellent service, as we realise that buying snowchains can seem a little daunting and want to make the process as straightforward as possible. I am really pleased we managed to solve your problem and you got the correct chains in the end
Best wishes, The Polar Team

Noté 5 sur 5 étoiles

Great product great service

Great product great service

6 décembre 2024
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Réponse de Polar Automotive Ltd.

Hi, Thank you so much for taking the time to leave a review, we really appreciate it.

Noté 5 sur 5 étoiles

speed of delivery.

5 décembre 2024
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Réponse de Polar Automotive Ltd.

Hi Matt, Thank you very much for taking the time to leave us a review, we really appreciate your feedback Best Wishes, The Polar Team

Noté 4 sur 5 étoiles

Very pleased with the service

Very pleased with the service and the product looks excellent. As I've not had a chance to try them on my camper, I would possibly upgrade to 5 stars.

4 décembre 2024
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Réponse de Polar Automotive Ltd.

Hi Ray, Thank you very much for taking the time to leave us a review. I'm so pleased you were happy with our service and product, many thanks for the feedback

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