We had issues with our ACT! database SQL server and Jake from Softext managed to upgrade us successfully after working well into the night. He went above and beyond what we would expect from a softw... Voir plus
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Fantastic support from Nikki at Softext!! Nikki has been so helpful in helping us set up our email marketing campaigns. The support she has given us is probably the best I've ever experienced. Not... Voir plus
L'entreprise a répondu
Rob and the team have been a great help with ACT. We have been using ACT for over 10 years and have always been nervous to upgrade. We upgraded recently, there have been some teething issues, t... Voir plus
Your representative was extremely helpful and friendly on the phone in getting my business set up with the new HMRC VAT reporting system, taking our accountant through the various steps. And we did... Voir plus
À propos de l'entreprise
- Assistance et services informatiques
- Agence de consultants commerciaux et informatiques
- Entreprise de logiciels
Écrit par l'entreprise
Softext Ltd provides comprehensive IT support and software solutions tailored for small to medium-sized businesses. Since 2012, we have been helping organisations streamline their technology, enhance security, and improve operational efficiency. Our services cover everything from fully managed IT support and network infrastructure to cybersecurity, cloud solutions, and helpdesk assistance. In addition to our IT services, we specialise in Act! CRM and Sage 50, offering expert support, training, and custom add-ons to maximise the value of your software investment. At Softext, we combine deep technical expertise with a personal, client-focused approach, delivering reliable, practical solutions that support long-term business growth.
Coordonnées de contact
First Floor, Unit B Meltex House. Kepler, Lichfield Road Industrial Estate, B79 7XE, Tamworth, Royaume-Uni
- 01827 438 250
- info@softext.co.uk
- www.softext.co.uk
Great support & Good Price
Great support to get the software installed, very happy with the service received. Pricing was also most competitive we found. I would not hesitate to recommend this company.

Réponse de Softext Ltd
I completed Sage 50 Payroll course.
I completed Sage 50 Payroll course.
The course is very good and comprihensive.The support is quick and very helpful.Highly recommend.! Thank you!

Réponse de Softext Ltd
No communication after the initial…
No communication after the initial email stating the order was being processed. The shipment was sent to the billing address instead of the shipping address

Réponse de Softext Ltd
Brilliant Company
Brilliant Company
I contacted Softext for advice on new software for MTD and had the pleasure of dealing with Mo and Jake. They were able to convert my old accounts data so that it could be installed on an MTD compliant version saving me both time and effort. Thanks to Mo and Jake it was a very prompt and efficient transition and I was up and running in no time. Their customer care skills are second to none and truly refreshing. I will certainly be using them again in the future.
Fast and helpful
Fast to react, helpful on the phone and provided detailed support. Recommended!
Your representative was extremely…A really helpful service
Your representative was extremely helpful and friendly on the phone in getting my business set up with the new HMRC VAT reporting system, taking our accountant through the various steps. And we didn't have to wait to get through to someone when making the call. (Unlike Sage who do not even seem to have a phone number on their website.)
But I do wonder about the monthly charge which works out at almost £65 for each VAT return we file.
Organised taring at the last minute.
Organised taring at the last minute.
Quick, informative, straight to the point training, highly recommended.
Quick delivery exactly as promised.
Thank you so much to Jake for his…
Thank you so much to Jake for his excellent work, great service and communication and very helpful! Thanks again.
As a student this software is kind on…
As a student this software is kind on the purse strings. Excellent customer service to boot .
Softext
Thanks to Jake, Ben & the team for making our migration to new software as easy as possible. From initial order through to dealing with queries service & communication was faultless.
Excellent service and Jake was very…
Excellent service and Jake was very patient
Great service
Great service, brilliant text books (Sage 50 Accounts) very clear, precise instructions and bang up to date. Very fast delivery and a great price. Will definitely be purchasing from them again.
Telephone conversation while…
Telephone conversation while downloading Sage upgrade was extremely helpful - download took 45 mins to complete. All concerns were immediately addressed and each stage was clearly explained.
Excellent service
Thank you very much for the fast delivery, great communication and most importantly the professional and helpful manner of Robert who responded to any query I had and assist me through the installation process.
The book is also very useful and thoroughly written. It consists of everything you need to start with. I had forgotten most of the things, but now I have the opportunity to practise and refresh my knowledge.
Thanks again. I'd strongly recommend everyone your services.
Upgrade to ACT! V21 from ACT! 2012 - Great Guys
7 Stars!
Puchased ACT! Pro V21to upgrade my rather old ACT! 2012. Whilst I have quite a lot of experience in IT, I ran into a few issues and since I had 15 days support I called Softext a few times. In fact I think I called about 5 or 6 times. They could not have been more helpful and together with their help I am upgraded.
Recommended!
Trivial issue, I would rather have an invoice in PDF format rather than inside an email because it prints over two pages which is a pain. Yes I print double sided. A more concise invoice layout in a PDF of just one page woulds be nice.
Very quick to process orders
Very quick to process orders and very helpful when I had a query. Thank you x
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