Softext Ltd Avis 396

TrustScore 5 sur 5

5,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We had issues with our ACT! database SQL server and Jake from Softext managed to upgrade us successfully after working well into the night. He went above and beyond what we would expect from a softw... Voir plus

Noté 5 sur 5 étoiles

Fantastic support from Nikki at Softext!! Nikki has been so helpful in helping us set up our email marketing campaigns. The support she has given us is probably the best I've ever experienced. Not... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Rob and the team have been a great help with ACT. We have been using ACT for over 10 years and have always been nervous to upgrade. We upgraded recently, there have been some teething issues, t... Voir plus

Noté 5 sur 5 étoiles

Your representative was extremely helpful and friendly on the phone in getting my business set up with the new HMRC VAT reporting system, taking our accountant through the various steps. And we did... Voir plus

À propos de l'entreprise

  1. Assistance et services informatiques
  2. Agence de consultants commerciaux et informatiques
  3. Entreprise de logiciels

Écrit par l'entreprise

Softext Ltd provides comprehensive IT support and software solutions tailored for small to medium-sized businesses. Since 2012, we have been helping organisations streamline their technology, enhance security, and improve operational efficiency. Our services cover everything from fully managed IT support and network infrastructure to cybersecurity, cloud solutions, and helpdesk assistance. In addition to our IT services, we specialise in Act! CRM and Sage 50, offering expert support, training, and custom add-ons to maximise the value of your software investment. At Softext, we combine deep technical expertise with a personal, client-focused approach, delivering reliable, practical solutions that support long-term business growth.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

396 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great support & Good Price

Great support to get the software installed, very happy with the service received. Pricing was also most competitive we found. I would not hesitate to recommend this company.

1 août 2019
Avis spontané
Logo de Softext Ltd

Réponse de Softext Ltd

Dear Sean,

Thank you for your feedback, we are always delighted to be of help. If you have any questions in the future please do not hesitate to get in touch with us.

Kind regards
Softext Ltd

Noté 5 sur 5 étoiles

I completed Sage 50 Payroll course.

I completed Sage 50 Payroll course.
The course is very good and comprihensive.The support is quick and very helpful.Highly recommend.! Thank you!

30 juillet 2019
Avis spontané
Logo de Softext Ltd

Réponse de Softext Ltd

Thank you for your feedback, we are always happy to help!

Kind regards
Softext Ltd

Noté 2 sur 5 étoiles

Amendment

Yes perhaps a bit unfair of me really

25 juillet 2019
Avis spontané
Logo de Softext Ltd

Réponse de Softext Ltd

It's a shame you felt a 2 star review is warranted because the invoice ran over 2 pages. Our website sometimes auto generates them in a way meaning they run over. I did offer to redo and send you as one page instead but you said it was ok and not to bother.

Noté 3 sur 5 étoiles

No communication after the initial…

No communication after the initial email stating the order was being processed. The shipment was sent to the billing address instead of the shipping address

24 juillet 2019
Avis spontané
Logo de Softext Ltd

Réponse de Softext Ltd

Hi Armadeep, This was a human error our side and the requested delivery address around corner of billing was not picked up so apologies for this.
Email communications were sent out from the system which we can see.

Noté 5 sur 5 étoiles

Brilliant Company

Brilliant Company
I contacted Softext for advice on new software for MTD and had the pleasure of dealing with Mo and Jake. They were able to convert my old accounts data so that it could be installed on an MTD compliant version saving me both time and effort. Thanks to Mo and Jake it was a very prompt and efficient transition and I was up and running in no time. Their customer care skills are second to none and truly refreshing. I will certainly be using them again in the future.

12 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Your representative was extremely…A really helpful service

Your representative was extremely helpful and friendly on the phone in getting my business set up with the new HMRC VAT reporting system, taking our accountant through the various steps. And we didn't have to wait to get through to someone when making the call. (Unlike Sage who do not even seem to have a phone number on their website.)

But I do wonder about the monthly charge which works out at almost £65 for each VAT return we file.

5 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Softext

Thanks to Jake, Ben & the team for making our migration to new software as easy as possible. From initial order through to dealing with queries service & communication was faultless.

31 mai 2019
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, brilliant text books (Sage 50 Accounts) very clear, precise instructions and bang up to date. Very fast delivery and a great price. Will definitely be purchasing from them again.

4 mai 2019
Avis spontané
Noté 5 sur 5 étoiles

Telephone conversation while…

Telephone conversation while downloading Sage upgrade was extremely helpful - download took 45 mins to complete. All concerns were immediately addressed and each stage was clearly explained.

27 avril 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Thank you very much for the fast delivery, great communication and most importantly the professional and helpful manner of Robert who responded to any query I had and assist me through the installation process.
The book is also very useful and thoroughly written. It consists of everything you need to start with. I had forgotten most of the things, but now I have the opportunity to practise and refresh my knowledge.

Thanks again. I'd strongly recommend everyone your services.

8 avril 2019
Avis spontané
Noté 5 sur 5 étoiles

Upgrade to ACT! V21 from ACT! 2012 - Great Guys

7 Stars!

Puchased ACT! Pro V21to upgrade my rather old ACT! 2012. Whilst I have quite a lot of experience in IT, I ran into a few issues and since I had 15 days support I called Softext a few times. In fact I think I called about 5 or 6 times. They could not have been more helpful and together with their help I am upgraded.

Recommended!

Trivial issue, I would rather have an invoice in PDF format rather than inside an email because it prints over two pages which is a pain. Yes I print double sided. A more concise invoice layout in a PDF of just one page woulds be nice.

27 mars 2019
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus