The swimwear at somerfield swim is extremely high quality! I cant belive ive spent years buying other bikinis when I should have just invested in these ones all along! The fabric is beautiful and not... Voir plus
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Lisez les avis des autres
Shout out to the team at Somerfield swim for their outstanding customer service service. I ordered a new pair of bathers on Wednesday night and they were delivered free of charge Friday morning. Thi... Voir plus
Amazing swim wear! I bought the Navagio top and Byron bottoms in nori colour and I love them. The material is comfortable and stretchy, the colour beautiful and they fit perfectly which I usually find... Voir plus
Love the color, coverage and it stays in place. Also great if you don’t want strap tan lines! I have purchased 2 bikinis already and will be purchasing the hyams one piece next. Love this brand and th... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Australian swimwear label by Renee Somerfield. For the dreamers, the mermaids, the girls with salt in their hair & sand between their toes.
Coordonnées de contact
4,6
Excellent
130 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 10 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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DO NOT RECOMMEND
This company has the most horrible fitting designs and rudest service! I had a top that made my boobs look like testicles hanging out the middle or bulging out the sides!? It was absolutely horrendous! I sent an email asking nicely if I could swap it over because it wasn't the right fit for me and they refused, so I emailed again and blocked me from their sites!? These guys should not be in business if they are going to provide such a rude service and crappy designs!
2 avril 2024
Avis spontané
Réponse de Somerfield Swim
Hi Tara,
I can see you had some issues with your top being too small and having to pick up your order from the post office. We are sorry to hear the Somerfield Swim pieces you purchased were not the perfect fit and return instructions were emailed to you, as well as being available on our website 24/7. We are also sorry you had to go out of your way to collect your parcel. Delivery was attempted, however as no one was home and it was sent to your local post office for pick up. This is Australia Post standard protocol.
Somerfield Swim Team ❤
Both times I bought Swimwear the wire…
Both times I bought Swimwear the wire for the tops has perforated through, the first top I used three times and I enquired just to be told there’s nothing they can do and it’s because I washed it?? and the second top I bought recently I wore once and the wire broke through. Definitely won’t be buying from them again.
11 avril 2024
Avis spontané
Réponse de Somerfield Swim
Hi Yohanah,
You stated in your email that you have put your bikini top through the wash 5 times. Our swim tops with underwire are delicate, so to ensure your bikini has a long life, it is recommended that you follow our care instructions.
Somerfield Swim Team ❤
Possible scam?
I’m concerned that this website is a scam. I ordered a bikini top 3 weeks ago. It first told me that it would be here on the 18th, then the delivery date changed to today. The app says it’ll be delivered today, but it’s currently in GA???? I live in KY. The area that it’s in is 6 hours away from my state. They won’t email me back either
6 mars 2024
Avis spontané
Réponse de Somerfield Swim
Hi Allie,
We responded to your email within 1 hour and your parcel was delivered the same day you wrote this review, which was within the estimated time displayed at checkout.
Thank you for your patience and we hope you love your bikini.
Somerfield Swim Team ❤
Avoid
Return shipping isn’t covered so if you don’t like something you’re forking the bill to return it.
You also won’t get a refund, just store credit, so you’ll have to pay for shipping all over again.
The size chart is inaccurate and there is no consistency in sizing across colours of the same item.
Size up in bottoms but size down in tops. The actual material, unless patterned, is fairly see through. Not because it’s thin but just the type of material I guess? The bottoms hug in all the wrong places if you get my drift.
The items came quickly so I was able to see how much I hated them within a couple of days of ordering so that was good I guess.
Quality is absolutely not worth the price. I’ve been happier with a $6 pair I bought off some cheap website a few years ago.
2 février 2024
Avis spontané
Réponse de Somerfield Swim
Hi Grace,
Thank you for leaving a review!
We are sorry to hear the Somerfield Swim pieces your purchased were not the perfect fit. We completely understand online shopping and sizing can be tough. Our customer care team at info@somerfieldswim.com is always here to assist with finding your perfect fit and are more than happy to assist with sizing if you wish to send through your bust, underbust, hip measurements.
Somerfield Swim Team ❤
Awful experience
Underwire sizes are impossible to get right especially if they don’t offer refunds to try on. I ordered a top that was so ill fitting and can only get a credit. This credit would be enough to purchase another top and postage, except you have to pay out of pocket for postage. I simply can’t risk getting another top that does not fit I’ve already paid postage and paid return and I refuse to pay another postage and lose my credit. I emailed 2 weeks ago for a refund instead and no reply :(
21 février 2024
Avis spontané
Réponse de Somerfield Swim
Hi Jacinta,
Thank you for leaving a review.
We are sorry to hear the Somerfield Swim pieces your purchased were not the perfect fit. We completely understand online shopping and sizing can be tough. Our customer care team at info@somerfieldswim.com is always here to assist with finding your perfect fit and are more than happy to assist with sizing if you wish to send through your bust, underbust, hip measurements.
Somerfield Swim Team ❤
If I could give 0 star I would… this…
If I could give 0 star I would… this company is a scam!! Don’t buy from them. If I dosent fit you they only do an exchange but you have to pay the delivery to send it back AND to get the new size. Plus the quality is not there.. and customer service sucks !
28 février 2024
Avis spontané
Réponse de Somerfield Swim
Hi Karine,
Thank you for your feedback. We often receive compliments on our customer service and the quality of our products, so we do regret you've had a negative experience.
Somerfield Swim Team ❤
Réponse de Somerfield Swim
Hi E,
Thank you so much for taking the time to leave us a five-star review.
We really appreciate your feedback and are glad that you’ve enjoyed your experience.
Love from,
Somerfield Swim Team ❤
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