Having spoken to their call centre to find out some information, I found them very helpful. The website was very easy to use to book the cruise. Confirmation of the booking came through vey quickly. I... Voir plus
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An easy website to navigate and find what you are looking for. Good discounts on some cruises made booking through Southampton Cruises very competitive. Clear communication received regarding the... Voir plus
L'entreprise a répondu
Becky has been so supportive, sharing her views and using her knowledge to get the best deal without compromising quality. Great communication. I wouldn’t go anywhere else to book a cruise.
L'entreprise a répondu
Booking online was simple. We've booked a long way ahead with a cruise company that's new to us so it's too early to review anything other than the booking process. The follow up confirmation emails c... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages en bateaux de croisière
- Agence de croisières
- Agence de voyages
- Agrégateur de voyages
- Centre de vaccinations internationales
- Salon de voyage
À propos de Southampton Cruise Centre
Écrit par l'entreprise
Southampton Cruise Centre - Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly sailings from Southampton and other UK cruise ports to fly-cruise holidays worldwide. Customers can browse and book cruises online safely and securely 24 hours a day, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Coordonnées de contact
298 Highfield Road, FY4 3JU, Blackpool, Royaume-Uni
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
Booking…
Booking process online was very easy and told us everything we needed to know at this stage
17 avril 2026
Having spoken to their call centre to…
Having spoken to their call centre to find out some information, I found them very helpful. The website was very easy to use to book the cruise. Confirmation of the booking came through vey quickly. I have all the information I need to make the process go smoothly.
23 avril 2026
Excellent service
Excellent travel consultant. Very helpful and easy to understand. Follow up information spot on too. Great experience
20 avril 2026
Fantastic
Becky has been so supportive, sharing her views and using her knowledge to get the best deal without compromising quality. Great communication. I wouldn’t go anywhere else to book a cruise.
22 avril 2026
Réponse : Southampton Cruise Centre
Hi Alison,
Thank you, that is really lovely to hear.
Becky will be so pleased - I will make sure she sees this.
We really appreciate your business, and if you need anything before your cruise, just let us know.
Kind regards,
Southampton Cruise Centre
Our agent Jenny was patient
Our agent Jenny was patient, Knowledgeable and always returned calls promptly we will use her yet again.
22 avril 2026
Réponse : Southampton Cruise Centre
Thank you for your 5-star review, Martin!
Jenny will be so pleased to read this.
Wishing you a wonderful holiday and we're here if you need us for anything.
Kind regards,
Southampton Cruise Centre
Good deals available
An easy website to navigate and find what you are looking for. Good discounts on some cruises made booking through Southampton Cruises very competitive.
Clear communication received regarding the booking.
Helpful and friendly staff when I phoned to check on a detail.
Very pleased with the service offered.
19 avril 2026
Réponse : Southampton Cruise Centre
Thank you for your 5-star review Christine!
It is great to hear everything came together so smoothly, from browsing through to getting your booking sorted. Sounds like you had the full experience.
Delighted you are happy with the service, and hopefully the cruise will be just as enjoyable.
We're here if you need anything!
Kind regards,
Southampton Cruise Centre
Extremely helpful in all aspects from…
Extremely helpful in all aspects from the initial call to enquire, route and cabin selection, all the way through to booking process and payments. Shout out to Jenny who was very professional, knowledgable and extremely helpful in answering our multiple queries about medical/special assistance requirements. As first time cruisers, this was very comforting and the help has definitely eased our anxieties. Plus we got a great deal and competitive pricing. Looking forward to now actually setting sail!
20 avril 2026
Réponse : Southampton Cruise Centre
Hi Samra,
Thank you so much for taking the time to share this.
It is really nice to hear Jenny was able to support you through everything and help put your mind at ease, especially with it being your first cruise. I will make sure she sees your kind words.
Sounds like everything is coming together nicely now - all that’s left is to enjoy the countdown!
If you need anything at all before you set sail, just let us know.
Kind regards,
Southampton Cruise Centre
The worker was excellent and went above…
The worker was excellent and went above and beyond to find us a holiday, mums health wasn't great, but now she is fine and this is a holiday to get her back on track and the call handler was amazing and holiday booked
20 avril 2026
Réponse : Southampton Cruise Centre
Hi David,
Thank you for taking the time to share this.
Really glad our team could help find the right holiday for you, especially given the circumstances. It is lovely to hear everything came together, and we hope it is just what your mum needs.
If there is anything at all you need before you travel, just let us know.
Kind regards,
Southampton Cruise Centre
Réponse : Southampton Cruise Centre
Thanks for your 5* review Darren
We're pleased to hear you found the site easy to use - that's exactly what we aim for!
If you need anything before you sail, just lets us know.
Kind regards,
Southampton Cruise Centre
Excellent service
When I had to change my holiday, they were really helpful, called me back when they said they would and organised all the changes without any problems.
17 avril 2026
Réponse : Southampton Cruise Centre
Hi Sarah,
Thanks for taking the time to leave us a review.
Glad we could get everything sorted for you without any hassle, and that the team kept you updated along the way - always makes a difference.
If anything else comes up, just give us a call.
Kind regards,
Southampton Cruise Centre
Réponse : Southampton Cruise Centre
Thanks for the 5 star review, Ann.
Great to hear booking was nice and easy - now the exciting part starts!
Wishing you a fantastic cruise, and if you need anything before you travel, just let us know.
Kind regards,
Southampton Cruise Centre
Amazing customer services
Amazing customer services. Jenny was so helpful with a difficult transaction, went above and beyond.
12 avril 2026
Réponse : Southampton Cruise Centre
Thanks for your kind review Michelle.
I'm glad Jenny was able to step in and get things sorted for you. I’ll make sure she sees this.
If you need anything else, please reach out to us.
Kind regards,
Southampton Cruise Centre
Easy to book online and followed up…
Easy to book online and followed up with a query I had
12 avril 2026
Réponse : Southampton Cruise Centre
Thanks for your 5 star review Jill
It's great to hear everything was straightforward when you booked and that your query was followed up quickly.
If you need anything else before your cruise, you know where we are!
Kind regards,
Southampton Cruise Centre
Fun to plan a trip like this as it's a…
Fun to plan a trip like this as it's a bucket list item. We hope this 5 star rating will continue through our journey!
6 avril 2026
Réponse : Southampton Cruise Centre
Hi Fred,
Thank you for your review.
It is great to hear this trip is a real bucket list one for you - always something special to look forward to. We will certainly do everything we can to make sure that the 5 star experience continues.
If you need anything along the way, we are always here to help.
Kind regards,
Southampton Cruise Centre
You pay less than booking with the cruise liner as they give you a discount
Easy to navigate their website with everything explained and broken down, especially for first time cruisers.
7 avril 2026
Réponse : Southampton Cruise Centre
Thank you for your lovely review Kelly.
It is great to hear everything felt clear and straightforward, especially for your first cruise - that is exactly what we try to make easy from the start.
If anything comes up as you get closer to sailing, we are always here to help.
Kind regards,
Southampton Cruise Centre
I spoke to someone regarding…
I spoke to someone regarding embarkation time and sailing time so I could book parking slot and am still waiting for phone call 2 days later other than that everything fine.
9 avril 2026
Réponse : Southampton Cruise Centre
Hi Danny,
Thank you for your review.
We are sorry you were left waiting for a call back, especially when trying to get details confirmed. That is not the level of service we aim to provide.
I understand this has now been picked up and you should have everything you need, but if there is anything further we can help with, please do get in touch.
Kind regards,
Southampton Cruise Centre
Booking online was simple
Booking online was simple. We've booked a long way ahead with a cruise company that's new to us so it's too early to review anything other than the booking process. The follow up confirmation emails contained all the necessary details.
2 avril 2026
Réponse : Southampton Cruise Centre
Thank you for your review.
We are pleased to hear you found the booking process simple and that all the confirmation details were clear and helpful.
It is great you have something to look forward to, and if you need any help as your cruise gets closer, we are always here.
Kind regards,
Southampton Cruise Centre
Very impressed, first time with this company
Very impressed! First time I booked with them as usually book with Iglu, however these guys had an Easter offer on and they had very good reviews.
Process was super quick, easy and efficient, with booking confirmation through straight away! Thank you
6 avril 2026
Réponse : Southampton Cruise Centre
Hi Chris,
Wow, thank you for your kind review!
We're so pleased you decided to give us a try and that everything was quick and straightforward to book. Glad you were able to take advantage of the Easter offer too!
If you need anything at all before your cruise, just let us know.
Kind regards,
Southampton Cruise Centre
This company is so easy to deal with
This company is so easy to deal with. I had a minor change to my cruise attended to immediately, and the staff are so helpful and polite. Their website is easy to navigate as well. Having used a number of cruise lines, this one stands out for me.
1 avril 2026
Réponse : Southampton Cruise Centre
Thank you for your kind review Martin!
We're really glad we could get that change sorted quickly for you, and it is great to hear the team looked after you along the way.
It genuinely means a lot that we stand out compared to your previous experiences - that is exactly what we aim for.
If there is anything else you need before your cruise, just let us know.
Kind regards,
Southampton Cruise Centre
This was my first time using this site
This was my first time using this site, I was really impressed with how straightforward it was. Plus of course the choices and especially the prices which were considerably below the officual sites. Marvellous!
3 avril 2026
Réponse : Southampton Cruise Centre
Thank you for your lovely review Joan.
Really pleased to hear your first experience with us was such a positive one, especially finding everything straightforward and good value. “Marvellous” is always nice to see!
If we can help with anything ahead of your cruise, just let us know.
Kind regards,
Southampton Cruise Centre
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