Sparshatts Group Avis 

646
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We were looking for a car and stumbled across Sparshatts on our way home. Incredibly helpful staff, cars were in excellent condition, there was a wonderful range and we were treated with kindness, pat... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Viewed a car Left a deposit changed my mind within 24 hours still waiting for my refund 2 weeks and counting Received my refund of deposit today Shame I didn't buy a car from there Jim was very... Voir plus

Noté 5 sur 5 étoiles

We bought our Range Rover velar in about 2 hours.The chap who we met, took both my wife and I for a test drive, we were happy with the knowledge the chap had about the car, he didn’t rush us to buy,... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

No hard sell nor gimmicks, just strait forward and honest. The car was presented well and has performed well since ownership. Initially thought the folding mirrors did not work but later found i... Voir plus

À propos de l'entreprise

  1. Vendeur de voitures d'occasion

Écrit par l'entreprise

Sparshatts Group is a well-established car dealer based in Hampshire, with used car sites in Southampton and Portsmouth. With many years of experience in the motor trade, we have built a strong reputation for supplying quality vehicles and delivering a reliable, customer-focused service. We offer a wide, carefully selected range of vehicles to suit a variety of needs, with customers travelling from Southampton, Bournemouth, Basingstoke, Portsmouth, Andover, Salisbury, Romsey and further afield. In addition to vehicle sales, we also offer servicing and MOTs at very competitive rates, helping customers maintain their vehicles with confidence. Our focus is on providing excellent value for money alongside a straightforward and transparent car-buying experience. We take customer service seriously and actively encourage feedback, using it to continuously improve and maintain high standards across all areas of the business.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

646 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(646)

49 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

More time and understanding

Got be honest I had mixed feelings about travelling the distance I did to get a car here, after recently purchasing another top marque from a specialist which was a disaster,
Won't mention the salesman's name at Havant , but from start to finish he was like he was dancing on broken glass.Everything was 100mph with him not much customer rapour
Nice enough guy although seemed very pushy.
The car I bought drove home nice and I'm writing this review very early into ownership.
This gentleman seemed matter what he just wanted or needed the sale so just be a bit weary of this
Not enough time to give the car a decent road test as there were only 25 miles in tank after me specifically informing them off the photos and video that it had no fuel. Promised it would be put right , obviously not enough time to put some in. Not impressed with that one bit.
As it happens, the car was as described, but I felt very pushed and hurried.
THIS IS NOT THE WAY TO DO BUSINESS.
I have been in the motor industry for 45yrs never felt like this buying a car, nearly walked away from deal to be honest.
I personally would think again about buying here. Not impressed but car so far fine.

13 avril 2024
Noté 5 sur 5 étoiles

Car repair

Was dealt with by Steve Pratley who kept us informed throughout the day, was very pleasant and fixed the problem. Wish there were more people as helpful as he was!

11 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent sales and aftercare service

Bought my car from sparshatts in Southampton last year, great sales service.

Recently had some repair work needed which all came under my warranty, excellent aftercare service, Steve was great, dealt with everything quickly and efficiently, car was back on the road same day.

11 avril 2024
Avis spontané
Noté 4 sur 5 étoiles

Really happy with car and the service…

Really happy with car and the service offered during the sale.

5 avril 2024
Logo de Sparshatts Group

Réponse de Sparshatts Group

Thank you for taking the time to leave some feedback Craig. We are pleased to hear you are happy with the car, and thank you again for your business.

Noté 5 sur 5 étoiles

Good service

Nick was very helpful, explaining the purchase without being pushy. The car was well presented, no issues and up to date service. We have had the car a week and we love it.

28 mars 2024
Noté 5 sur 5 étoiles

VW caravelle purchase

From my initial inquiry for the vehicle purchased everything explained and no pushy salesman , was treated with respect and professionalism from the salesman, easy transaction and buying experience.
several family members have also purchased vehicles from Sparshatts in the past and had the same experience, I would most defiantly buy from here again and recommend, special shout out to Nick Haysom who ensured my experience went well

28 mars 2024
Noté 5 sur 5 étoiles

Nick was amazing

Nick was amazing, I gave him all the extras I was looking for on a car and he found me exactly what I was looking for.
Highly recommend.

19 mars 2024
Noté 2 sur 5 étoiles

Poor

Not the best customer service experience I have ever had. Having travelled an hour to view the car, to be told to "go and see it" when explaining we were going to view another car on the same day, is not the response of a motivated sales person. We did in fact end up buying a car from Sparshatts Havant, we barely managed to get home on the petrol given and found the windscreen wiper to be broken. Finally, please clean your customer bathroom, it is a disgrace.

6 mars 2024

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