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SPF Private Clients Avis 1 714

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have just completed an equity release refinance with the help of Sally Carter and Rob Manson at SPF. They turned a complex matter into a positive experience. The service and advice was excellent and... Voir plus

Noté 5 sur 5 étoiles

I had an excellent experience with my mortgage Nathan and James throughout the house purchase process. Communication was always friendly, professional, and clear. They responded very quickly to any qu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cristiana was absolutely brilliant from start to finish. From day one she was proactive, on the ball, and made the whole process genuinely painless — which, let's be honest, isn't always what you e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First class experience. Would highly recommend Grant Lawson and the SPF Team who were most professional, friendly and delivered an excellent outcome for us. We would not hesitate using Grant again.

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. Courtier en finances
  3. Conseiller financier
  4. Courtier d'assurances

Écrit par l'entreprise

SPF Private Clients were established as Savills Private Finance in May 1997. Originally launching as the exclusive financial services arm of Savills plc, the Company rapidly grew into one of the market leaders in UK financial services. In 2011, following a management buy-out, the company changed to SPF Private Clients (SPF). Since then the company has grown and diversified into a national brokerage employing over 200 people, with offices in multiple locations across the UK, Channel Islands, and internationally in Hong Kong, Singapore and Dubai. Our diverse expert teams offer a trusted service across mortgages, insurance, protection, commercial finance and financial planning. In August 2022 we became part of the Howden group of companies, a leading global insurance company operating in 100+ countries.


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Discuss your mortgage or insurance and protection requirements.

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Very well done!

Had been dealing with SPF for a few years now, and Cristiana as usual provided exceptional service in establishing my remortgage. Was contacted well in advance of previous mortgage expiration and keep abreast of developments concerning options available to reestablish mortgage. Process was well explained and I had very little follow up work to do. Everything was concluded successfully with no complications, thanks to Cristiana. Highly recommended.

6 mai 2026
Avis spontané
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Cristiana.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Very helpful and reliable company

Very helpful and reliable company . I would highly recommend

4 mai 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Cristiana was absolutely brilliant from…

Cristiana was absolutely brilliant from start to finish. From day one she was proactive, on the ball, and made the whole process genuinely painless — which, let's be honest, isn't always what you expect.
Whenever I had a question or query she was right there, no fuss, no waiting around. She clearly takes pride in what she does and it shows in how she handles every little detail.
There's a reason she came so highly recommended to me, and now I completely understand why. If you're looking for someone who actually makes your life easier rather than harder, look no further.
Five stars without hesitation. Thank you Cristiana!

30 avril 2026
Avis spontané
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Cristiana.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Used SPF as our mortgage brokers to our first house and they were great!…

Used SPF as our mortgage brokers to buy our first house and they were great, Ollie was our mortgage broker and he was great and helped us get a great mortgage. Will be using them again

28 avril 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Ollie.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Third time, still the charm

Third time in using SPF's services with Cristiana and we weren't disappointed, she was professional and proactive with clear. Thank you!

1 mai 2026
Avis spontané
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Cristiana.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

SPF mortgage

This is the second time I’ve used SPF. Aaron was just brilliant at explaining everything, keeping me notified and made the whole process hassle free. I am so glad I went with SPF for my mortgage.

30 avril 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Aaron.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

5*s - outstanding service

5*s - Aimee was absolutely brilliant from start to finish. We weren’t the easiest of clients swapping to 3 different properties during our offer period, the 3rd being at the 11th hour of our initial offer expiring and Aimee worked tirelessly throughout to ensure a new offer was secured swiftly with no disruption to our onward purchase taking any stress possible away from us and I’m happy to report we are now proud owners of our new property having just moved in on Friday. Thank you so much Aimee!

30 avril 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Aimee.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Excellent service

I had an excellent experience working with An as my mortgage advisor. She was incredibly helpful, friendly, and professional throughout the entire process. An took the time to understand my needs and worked hard to find the best mortgage product for me. She explained everything clearly, made the whole experience stress-free, and was always available to answer any questions I had. I highly recommend An to anyone looking for expert mortgage advice and outstanding service.

20 avril 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to An.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Excellent service from Ollie

I was recommended to Ollie from a friend, and I am very grateful for this. i was looked after and updated during the process. with it being made very simple and therefore perfect for a first-time buyer. can’t recommend him enough and have already passed his details onto others I know who will be looking to buy soon.

21 avril 2026
Avis spontané
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Ollie.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

James Williams was an absolute pleasure to work with

James Williams was an absolute pleasure to work with. He was consistently supportive and took the time to guide me through every step, making the whole process clear and far less daunting.

20 avril 2026
Avis spontané
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to James.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 2 sur 5 étoiles

No SOP throughout the process

No SOP throughout the process. No streamlined workflow within the team. Random things happened randomly, and everything goes back and forth. Great!

14 avril 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. I apologise that on this occasion the service you received did not meet your expectations.

We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. To help us investigate I am keen to understand what we got wrong and if at all possible, put it right for you. We will be in touch within the next 48 hours to gather some further details.

Noté 5 sur 5 étoiles

Highly recommended

Excellent and efficient service and sound advice

20 mars 2026
Avis spontané
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 2 sur 5 étoiles

Poor Communication

The mortgage advisor was very unresponsive throughout the process. I repeatedly had to chase by email and message multiple times, even for small matters that should have been handled promptly. Communication was inefficient, responses were often delayed, and the overall process took much longer than expected. This lack of timely support caused unnecessary stress and anxiety during what is already a demanding process.

7 avril 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. I apologise that on this occasion the service you received did not meet your expectations.

We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. To help us investigate I am keen to understand what we got wrong and if at all possible, put it right for you. We will be in touch within the next 48 hours to gather some further details.

Noté 5 sur 5 étoiles

Harry Savva

I’ve been working with Harry Savva for the past two years, and I can honestly say it’s been a fantastic experience from start to finish. Harry is incredibly friendly and approachable, which immediately puts you at ease when discussing something as important as your finances.

He is consistently efficient and professional in his work, but what really stands out is his ability to explain everything in clear, simple terms. No matter how complex the situation, he takes the time to make sure I fully understand my options, which has given me real confidence in the decisions we’ve made together.

Harry has created a level of trust and comfort that is hard to find, and I genuinely feel supported in planning for the future. I would highly recommend him on both a professional and personal level. He truly deserves high praise for the service he provides, and I’m looking forward to continuing to work with him for many years to come.

Kindest Regards

John Russell

16 avril 2026
Avis spontané
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Harry.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Emma is the best

Emma is the best, so efficient, friendly and knowledgeable :) Would highly recommend her to anyone!

7 avril 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Emma.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Excellent advice.

7 avril 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Jack and Erin made a great team

Jack and Erin made a great team, ensuring everything from quotation stage to execution was seamless. We are very happy with our rate. Highly recommend.

7 avril 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Jack and Erin.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Amazing

Jack and Sophia were fantastic start to finish! Efficient, reachable and friendly!

10 avril 2026
Avis spontané
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Jack and Sophia.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

They helped in finding the perfect…

They helped in finding the perfect mortgage in my specific situation as Expat. Kind and knowledgeable people that are very clear in communication and deliver what is promised. We have moved in our dream home in Wales!

2 avril 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

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