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SPF Private Clients Avis 

1 764
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We used SPF Private Client for our mortgage on a listed property in Exeter. As expats moving to the UK on a tight completion timeline, our case was far from straightforward, but Aimee Bilsland went... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cannot speak highly enough of SPF. Elena is an incredible professional - extremely responsive, knowledgable and gave excellent advice throughout. She goes well above and beyond for her clients - her q... Voir plus

Noté 5 sur 5 étoiles

I wored with Matt & Isabella to get a mortage for my first property and they were absolutely incredible! They were so helpful and answered any and all of my many questions being supportive and respo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I couldn’t recommend SPF - and specifically Kane Daniel - more. Having had some pretty poor experiences dealing with mortgage brokers in the past, I have nothing but great things to say about this par... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. Courtier en finances
  3. Conseiller financier
  4. Courtier d'assurances

Écrit par l'entreprise

SPF Private Clients were established as Savills Private Finance in May 1997. Originally launching as the exclusive financial services arm of Savills plc, the Company rapidly grew into one of the market leaders in UK financial services. In 2011, following a management buy-out, the company changed to SPF Private Clients (SPF). Since then the company has grown and diversified into a national brokerage employing over 200 people, with offices in multiple locations across the UK, Channel Islands, and internationally in Hong Kong, Singapore and Dubai. Our diverse expert teams offer a trusted service across mortgages, insurance, protection, commercial finance and financial planning. In August 2022 we became part of the Howden group of companies, a leading global insurance company operating in 100+ countries.


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Discuss your mortgage or insurance and protection requirements.

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
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3 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(1 764)

337 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Positive Experience

We dealt with Cristiana Zsigmond and she went over and above for us - giving many different options and worked long hours to get our mortgage sorted for us. Nothing was too much trouble and we really appreciate her guidance and assistance.

21 janvier 2026
Avis spontané
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Cristiana.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

SPF are a very professional

SPF are a very professional , knowledgeable and helpful outfit. They found me a great result and I would highly recommend them . A pleasure to do business with.

2 février 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Very trustworthy

Amazing customer service, they went above and beyond

7 juillet 2025
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

I’ve been a client using SPF’s services…

I’ve been a client using SPF’s services on the mortgage as well as health insurance side since 2020. On the mortgage side, Daniel Munoz has helped me twice and been helpful in reaching a good outcome on a small property I own. On the health insurance side, Adam Blake and Ruby Kimble have been helpful twice as well, most recently helping me in what can be a stressful and drawn out process with the healthcare insurance provider. Their persistence and help was much appreciated and I continue to recommend SPF on both sides!

30 janvier 2026
Avis spontané
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Daniel, Adam and Ruby.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Consistently excellent service every time

Consistently excellent and personal service over several years. SPF have assisted us with both mortgages for main and rental properties, as well as insurance. Friendly, efficient, accurate and responsive in all communications, and have made these processes very easy. Highly recommended.

7 janvier 2026
Avis spontané
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

I honestly couldn’t be happier with the…

I honestly couldn’t be happier with the service I received from my SPF. From the very beginning, the team were incredibly friendly, approachable, and always quick to respond to any questions I had.
Their professionalism stood out at every stage, and they made what can be a stressful process feel smooth and reassuring. I always felt supported and well looked after.
I would highly recommend them to anyone looking for a trustworthy, knowledgeable, and genuinely supportive mortgage advisor — I wouldn’t hesitate to use them again!

28 janvier 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Quick to respond and able to get a better rate during the process

My contacts at SPF were quick to respond and supported us through our first remortgage - which came with a number of questions.
Having got a favorable rate secured and agreed, following the Bank of England's decision to lower interest rates in December, SPF were able to go back to the lender and negotiate a lower rate for our fixed period and get everything updated before the fixed term end - very happy with their service

2 janvier 2026
Avis spontané
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Excellent service

Excellent service

20 janvier 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Help for mortgage

Tks to Brandon & Kitt for their assistance and thoughtful service.

27 janvier 2026
Avis spontané
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Brandon and Kitt.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Lewis made the whole process very easy

Lewis made the whole process very easy, we completed earlier than expected. He kept us informed throughout and ensured the bank and solicitors were moving at pace. Great service.

25 janvier 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Lewis.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

First class

As ever, first class customer service and advice throughout. The team are responsive, reliable and take away a great deal of stress in mortgage and insurance arrangements.

21 janvier 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Jack is brilliant

Jack is brilliant, we always know we are getting the best advice and support.

15 janvier 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Jack.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

I had the best experience with everyone…

I had the best experience with everyone at SPF mainly Ben and Mia who was dealing with my file they were professional and informative. I would highly recommend.

14 janvier 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Ben and Mia.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Our review

Our case handler (Pierre Blampied) did a great job assisting us with our mortgage and was always very responsive to our requests.

12 janvier 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Pierre.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Great service by Chris

Great service by Chris, understands very quickly what you need and comes up with excellent solutions. Could not rate him more highly and have recommended him to numerous friends.

9 janvier 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Chris.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Very good service

I had a first time experience taking a bridging loan and I am extremely pleased with the service provided. I was assisted by Frank who earned my trust from the first call. Communication was excellent throughout, and every step of the process was clearly explained. All my questions were answered with patience and reassurance, which made the whole experience stress-free. From application to funds release took just 4 days, which genuinely exceeded my expectations. I am pleasantly surprised by how smooth and efficient everything was and, from my experience, I would highly recommend SPF.

20 janvier 2026
Avis spontané
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Frank.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 1 sur 5 étoiles

A discriminatory business

My initial contact with your company involved a call from a very junior member of staff who demonstrated a lack of knowledge and professionalism. During this call, I felt that I was spoken to in a belittling and patronising manner. More concerningly, I believe I was treated differently and unfairly due to my minority background. I was made to feel disrespected and devalued, which I found deeply upsetting.

As a result, I submitted a formal complaint. I was subsequently contacted by an individual who introduced himself as a line manager and stated that the purpose of the call was to offer an apology. Unfortunately, this call was extremely disappointing and distressing. At no point was a genuine apology given. Instead, I was again spoken to in a patronising manner and was told that my written complaint was “hurting”, which is completely unacceptable. A complaint describing discriminatory and disrespectful treatment should never be framed as an inconvenience to staff.

15 janvier 2026
Avis spontané
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. I apologise that on this occasion the service you received did not meet your expectations.

We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. To help us investigate I am keen to understand what we got wrong and if at all possible, put it right for you. We have sent a request to help us identify and investigate this further. If you would be happy to provide these then I will identify and reach out directly.

Noté 5 sur 5 étoiles

Adam and Ruby - Income Protection

Adam and Ruby were fantastic. Really straightforward process to put some income protection in place. They did a great job keeping me updated and were able to establish the policy super quickly.

14 janvier 2026
Avis spontané
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Adam and Ruby.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

Adam and Ruby provided excellent…

Adam and Ruby provided excellent management of a new Relevant Life Insurance policy - all went very smoothly and great communication.

13 janvier 2026
Avis spontané
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect. I will ensure that I also pass your comments to Adam and Ruby.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

Noté 5 sur 5 étoiles

10 years of great service

Been using SPF since 2016 and has been fantastic throughout this time.

13 janvier 2026
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Réponse de SPF Private Clients

Thank you, we appreciate you taking your time to let us know about your experience. We are always keen to gather feedback from our customers to ensure we are providing the level of service you expect.

We look forward to working with you again in the future, and in the meantime don’t hesitate to reach out to the team if you have any questions.

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