spinaway.com Avis 

Absolutely horrible customer service and they robbed me!

Having so much trouble getting my withdrawal. Keep sending documents and takes a day for them to get back to me if it's approved or not. No one is answering emails. Go to Betty quicker withdrawals with no hassle. Spin away has no problem taking your money just make you jump through hopps and your first born to get your winnings

I've been trying to get my withdrawal for over a week now. They keep saying I don't have the "right" document. I've sent them probably 10 different documents and even told them this is a lot of personal information I'm giving you to get my 350.00 win. They emailed back that now they need my credit card info. I send it. Then now they need my checking info. I send it. Now they say my documents are unverifiable, so they won't verify my account. They just will not give me my money. So they have all of my private banking information for two bank accounts and my identification information, and still they can't verify anything. I'm going to have to call a couple of third parties to help sort this out. It's not fair after I have spent a lot of money there. I'm angry they won't help me or listen to me. Do NOT play this casino.

I thought I would give them another shot benefit of doubt.this time ripped me for 110 bucks telling me my insurance paperwork .and receipt isn't good enouph meanwhile the paperwork is 100% legit
I had no issues with other casino sites just this one.

they are scammers. I deposited 250CAD and made 500. they dont even pay, they just keep asking for documents and eventhough you provide, they ask more until they find something impossible to get. Upon verification for withdrawal, they banned me for no reason, when i ask about that they became silent. I am reporting them to the igaming Ontario so their license be revoked. I will repeat this for their other states as well make sure Canada get rid of this bloodsucker cheap scammers

Pathetic site! NEVER accept a bonus because if you win they won't only take the bonus money they gave you they will take EVERYTHING. They had the 100% match bonus. I deposited $50 and they gave $50 as a bonus. I went up and down then went up to $440. A couple days later I opened my account on the site to see all $440 had been removed and they left me with 80 cents. I contacted them. They said I didn't reach what I needed to reach in their time frame so I wasn't entitled to the money? unbelievable? so they don't just take the bonus they gave me, they take all the winnings plus my $50 original money. This is nothing short of theft! from $440 to 80 cents. Garbage site and i see why all their ratings and reviews are like this!

don't bother - i deposited 25$ and it never arrive din my account and I had to talk to multiple levels of support and still dont have the money back or in my account

Scam, no wins for the last couple weeks.

There customers service was quick and prompt they are loyal and good to their customers I'm honestly surprised !!

Absolute Trash.

The second I deposited money, they logged me out and wouldn't let me log back in. There is no live chat to help, just an email address that nobody responds to.

Absolute thieves. Do not play here. Even if you win, they will just close you account for no reason.

I am not sure why so many negative reviews. I deposited without any bonus $200, won $2000, verified my documents on chat right away and got my money in the bank next day.

Please be very careful with this casino, they don't honor BONUSES & PAYOUTS..

So the games are alright HOWEVER.when you buy a bonus for $100 and get 70 free spins and in that bonus you win 68$ like I did . And then exit out of that game and play then play another game where I won 124$ then some more after you can't withdrawal your winning cause it is technically still there bonus money.... I think this site have hidden scams I honestly would avoid spinaway at all cost.

Terrible casino, won't be waisting my money on this site again. Deposit your money easy enough but tried to do withdraw and it didn't go through.

One of the worst online casino.
First of all, her game are realy sucking!
Won 20 free spin and won only 1$ on it! Every spin was dead. I never Win any round on this website.
I cant belived how this casino is reaaaly bad.
I think every one of ther game are controled and rigged. Maybe they paid a lot of Money to provider for getting game trash and suck all of our money

Spin Away clumped my $500 deposit and $500 bonus into $1000 bonus against their own rule 8.5 below during initial deposit.

8.5 Any Bonus Funds are displayed separately from any Deposit Funds in Your Player Account

I lost $52 from my initial deposit of $500 (one bet) before going to $1.1K on subsequent bets, never actually using bonus funds as bonus funds are used after you run out of your initial deposit + winnings on initial deposit.

Spin Away did not count winnings from my initial deposit towards non-bonus money. Which is outright theft based on their own rules.

I cancelled $500 bonus and lost $500 initial deposit + $616 in winnings on initial deposit without even touching bonus funds to begin with.

Spin Away refuses to give me my initial deposit of $500 and $616 winnings from initial deposit stating that I used up my initial deposit and completely ignoring winnings from initial deposit that should be counted as non-bonus money. Absolute scam and everyone should stay away from this site. Similar comments are below. They are not even smart, I am not sure what Ontario regulators are doing allowing trash like this.

Games are very VERY rigged. No chance to win anything at all

Do yourself a favor and stay away spinaway uses unprofessional business practices.

Players be warned. To hit a “Forfeit” bonus button, it will wipe out your whole funds from account. This Casino stoled thousands from my account and would not put it back. Stay away. They are scammers!

Aug 2023 - After many emails back and forth, Spinaway Casino acknowledge this mistake and offered to put the money back into my account. Unfortunately, I canceled all transactions prior to this resolution. Shame, as it was a fun sight.

Same story.... won 95k for them to take it all away. they tell you after confiscation that you're allowed 5CAD max. This sight is a scam! There was no warning like other sights where if you are in a bonus structure that your maximum bet can only be (5CAD) or what ever the bet structure is and the game/ casino will limit you to tat bet until the bonus structure is cleared. This sight will let you go from $1 too $100 with no warning that you are in a bonus restriction so when you win they will take away everything you thought you won.

Attached is the exact response from the Withdrawal team.

Rebecca (SpinAway)

24 Jul 2023, 14:04 UTC

Hi Peter,

Your withdrawal has been rejected and the winnings of 95 005,77 CAD have been confiscated because you have violated our bonus terms and conditions by playing above the maximum 5 CAD allowed with your bonus and winnings while the 2nd Welcome Bonus was still pending.

10.3. Maximum single stake with bonus funds whilst completing wagering requirements is €/$5. Any players that stake more than this in one betting transaction risk losing all of their winnings.

As a good gesture, we have refunded your original deposit of 100 CAD in your account balance, and will manually add back the 2nd Welcome Bonus to your account as a goodwill gesture.

If you take part in any other bonuses or free spin promotions in the future, please make sure that you play within the maximum wagering limit of 5 CAD until the wagering requirement is completed, or you may lose your winnings.

Kindly keep in mind that the decision is finalized and will not be reviewed any further.
Best Regards,

Rebecca
Payments Department
Spin Away

This email is a service from SpinAway.