SPORTS EQUIPMENT ENGINEERING LIMITED Avis 

Absolutely outstanding customer service. From the initial text message with a time to confirmation and arriving when they said. Ro is a credit to your company polite professional and a pleasure to have in my home. He went over an above to resolve the issue and kept me updated with the issues he had. Thank you Ro and the team great company. Merry Christmas to you all.

Roshan was very helpful, competent and courteous. He came with the knowledge of the problem we had reported, and was able to explain the options available to solve it. Before leaving he helped to test the equipment and assess we were satisfied with the modifications he had implemented. I would highly recommend him for his knowledge and experience. Thanks Roshan!

My engineer was an absolute professional and so courteous and expert. He repaired my treadmill, serviced it and gave me helpful maintenance advice. I am so grateful and pleased. I will definitely be getting a service contract with sports equipment engineering when my original warranty ends.

Very nice staff. Very helpful. Jude the engineer has done an excellent job maintaining my treadmill over time. Also he has provided me with advice on how to care for my machine to ensure that it lasts. Would definitely recommend to anyone.

Can’t fault the service from Sports Equipment Engineering Ltd, really good comms from the start and their engineer Roshan knew straight away what the fault was and fixed it quickly and efficiently. Have made a note of their details and would definitely use again.

Excellent service on my malfunctioning treadmill - tightened the belt to correct tension rather than replace the motor as originally feared. Also talked me through maintenance tips to prevent recurrence - despite the various videos on YouTube it's much better having an expert in person showing you what's happening.

Roshan the engineer was always on time , polite and friendly and explained the process . The company kept me up to date with delivery time on parts etc

Fantastic service, fixed two machines in no time - can’t fault a thing

Roshan made my experience great! I was ready to send this machine back to Nordictrack and Roshan has filled me with confidence, honestly he is the face of the company, its people like him that make you go back to a company. He was knowledgeable and took the time to do everything to perfection and explain everything. Thank you Roshan.

Excellent service the engineer turned up on time he was quick efficient polite and cleaned up when he finished

Engineer was very professional, carried out the work effectively and efficiently, and was very personable.

Two visit from Roshan to fix my Nordictrak machine. Super helpful. Very knowledgable. Very efficient. Great tips as well on looking after the equipment.

Our NordicTrack crosstrainer was getting somewhat noisy and creaky after 15 months use so we put in a claim under our extended warranty. Roshan from Sports Equipment Engineering was assigned the task. He was so good and clearly enjoys his work. He stripped the machine down and found at least five issues that were contributing to the problems. They were all fixed with competence and efficiency so now our crosstrainer is whisper quiet.

The call handlers on the few times I spoke with them were polite, professional amd very courteous.
The engineer, Roshan, was very knowledgeable and helpful. He explained clearly the problem and the solutions he provided. My experience with the team was nothing short of outstanding and I'd gladly recommend them to friends and family.

Roshan was very friendly and helpful also very informative. Wont hesitate to use them again

Roshan very efficient, friendly and polite. Clearly cares about his work. Would definitely recommend.

Roshan did a great job fixing our Nordictrack bike. He arrived on time and made sure everything worked perfectly before he left. First class from start to finish.

Roshan came today to service and check my Elliptical machine. He went above and beyond to fix what he could on the day. He quickly diagnosed additional faults with knowledge and obvious experience. He is friendly, polite, hard working and thorough in his work. Roshan has given me confidence in the next steps needed to fix my exercise equipment. He is a credit to Sports Equipment Engineering Ltd. Thanks so much!

Just had Roshan in to fix my bike and he's done an excellent job. Very friendly, explained the mechanics and to show me how things work in detail. I'll definitely call him again for any future issues.

The booking process was easy and nicely handled by Alana.
From the moment my repair engineer, Roshan, arrived I knew I was in good hands. He was very pleasant and confident he could get my Nordictrack back up and 'running' very quickly.
Unfortunately I explained that the console was now not coming on as well as the original issue we had of the running belt intermittently stopping.
He remained confident and set to work, establishing very quickly that there was a bad power connection on the controller board. He replaced the lead and controller and all is now back up and running perfectly.
I can't speak highly enough of his approach and experience in getting the job done so quickly.
Thanks very much!