Sportsmemorabilia Avis 

This review is a 5 star review for Shakira in the client support role. She did everything in her power to support me when I believed a package to be missing. She was calm, collected and communicated genuine feelings of concern with me. She requested a hold on a particular item for me in the circumstance my package went missing.
Thank you, Shakira. Your assistance was exactly what I needed during my time of worry. You were extremely kind.
Thank you.

Shakira was extremely helpful in a critical service moment for my purchase. Highly recommend Shakira as the customer service shown was over and above and I will never forget it.

Shakira was very helpful! She emailed and called me. She provided excellent customer service!

Did not speak directly with Cristin but cancellation of my order handled quickly in a professional manner.

Matthew was super helpful & quickly resolved my issue!!

Cristin provided me with excellent customer service she did everything in her power to locate my shipment.

Shakira was very helpful. She was very prompt on resolving my questions.

I had a package for a birthday that was not delivered when FedEx said and then FedEx would not update the delivery info. I called them first but go nowhere.
Cristin could not help on that but she did make me feel better by crediting back the shipping and following up with an email to make sure that I did receive it, which I finally did. She is an asset to your company.

I worked with Cristin on a simple mistake/replacement 'issue' on a hologram placement on a gift ordered for my husband on our anniversary and it was an ABSOLUTE PLEASURE. Communication was fantastic, questions were answered and the process was completely painless and fast. I feel like customer service is lacking in so many places and I can't say enough good about my experience with Cristin. 10 stars!

I was not able to see updated information for our order and contacted customer support for help. Cristin responded very quickly, let me know the order has already shipped and provided tracking information. Our order arrived and we are thrilled with the product and amazing support provided by Cristin. Excellent customer service and follow up by Cristin! Thanks so much!

Cristin rocks! Great customer service!

Matthew resolved the situation when the online customer rep was unable. Great communication and service. Thank you!!!

Shakira provided me with excellent customer service. Quick, friendly and helpful!

Matthew helped me every step of the way to getting faster shipping and then assisting me with an issue. This company is very on top of satisfying their customers and we will definitely be a repeat customer!

I am grateful to Shakira, who went out of her way to make sure the signed baseball we ordered for my son's milestone birthday came in time. Thank you, Shakira!

Shakira was fantastic. She was very responsive and provided me with excellent customer service.

Mike

Cristin provided me with great service and I will continue to shop with sport memorabilia

Matthew was great! I was bummed out that the signed jersey I ordered was not in stock. But Matthew did find a similar item and got it framed for me as well!

I run a business myself, and I am impressed with the fact that this could of easily been a “lost sale” but it was handled the right way!

Excellent customer service from Matthew while resolving a warehouse issue - efficient, considerate, and polite across all correspondence!

Matthew provided me with very fast and efficient replacement service. The item was replaced and delivered in just a couple days and in time for my son's birthday on April 6th. Excellent customer service and very happy :-).