Sportsmemorabilia Avis 

Matthew was very helpful and responsive! Certainly going to keep purchasing from sportmemorabilia.com as a result!

Thanks Cristin, you were super helpful!!

Antonio did a great job. Not only did he resolve my issue, but he was able to match a price change and get me a refund. Will definitely be shopping here again.

Matthew put my mind at ease, his prompt response to my query was very helpful

Woohoo...Cristin ROCKS!!! Thank you 😊

We had an item arrive that was not up to the standards we expected. After verifying the issue with pictures, we received a Fed Ex return label and sent it back. The package got "lost" on the way back and tracking stopped at one location for days. We contacted Matthew and he was great. He kept us in the loop with regular emails and made sure the refund was processed back on our credit card.

Doreen was very helpful and provided exceptional customer service.

Cristin was amazing! Great customer service :)

Stay away from this company. They ruined a 9 year old's Christmas by selling me an item they never had in stock to begin with. It took me reaching out to them after 17 days to find this out. The company is a disaster.

Tyler was awesome! He did everything he could to keep me up to date on my order. His accessibility and quick response time made it possible for my son's Christmas present to arrive on time! Thanks so much!

I placed an order on December 9. Estimated date of arrival: December 28. The order has not yet shipped. On the website it is marked "Estimated Delivery:
Dec 21 2021", yesterday it marked "Dec 20 2021". I tried to write in the chat but it is impossible to talk to a Fan Advocates.
I just need to know when the item will be shipped because it's a gift and it seems crazy that you can't talk to someone. The only alternative I have is to make an international call, since I live in Italy, but it seems crazy!

Update December 27th
Today I can finally connect with a "fan advocates" and I find that my package has been shipped. I have not received any shipping confirmation email with tracking. On the site, in the history page of my orders, it is still marked "processing".
How was I to know it was shipped? Apparently only they know.
They say FedEx tried to deliver, but the courier didn't find anyone and FedEx sent the package back. I never found any FedEx notice on my front door.
The most shocking thing is that Sportsmemorabilia have resold what I bought.

Tyler was very quick at answering my questions and getting me the information I needed. I appreciate him staying in touch with me and giving me the information I needed. Thank you for great customer support.
Lorie

Tyler was a big help. Part of my order got lost and Tyler was very helpful in getting everything fixed before Christmas.

Needed to cancel an order and the assistant Shakira was helpful through out the entire process!!

Tyler and The team here are great, they’re memorabilia is awesome and I have always had a good experience purchasing from Sports Memorabilia. They’re super helpful and I highly recommend

Andrew is one of the best retail associates I have ever had the pleasure of working with.

From A to Z, he can assist with anything you need. On top of that, he is a kind, compassionate, respectful, and genuine person.

He has made my shopping experience one of the best online experiences I have ever received. Typically shopping online is a very non-personal experience but Andrew has made it even better than walking into a store and experiencing face-to-face customer service.

This man deserves a medal.

Very good experience working with Andrew. Our package didn’t arrive as expected- the response and communication from Andrew was top notch.

Very impressed with Sportsmemorabilia. The rep I dealt was Tyler. He was professional, courteous and extraordinarily diligent in addressing my questions and concerns.