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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic food and service. Quality ingredients used, beautifully cooked and very reasonably priced too. Would advise booking a table if you want to dine in as the queue can be a long one...it's a v... Voir plus

Noté 1 sur 5 étoiles

Both the website and app are very slow and unresponsive most of the time. Also the voucher system simply doesn't work. I followed the guide on creating an account using the same email the voucher wa... Voir plus

Noté 5 sur 5 étoiles

Service at Berang was just first class! From the warm welcome, moving us to a lovely table next to the window and the knowledgable recommendations helping us to select exactly the right quantity and... Voir plus

Noté 5 sur 5 étoiles

On Monday afternoon following a lovely walk along the River Thames I took my 3 colleagues to a wonderful Indian restaurant that I hadn't been to before. I had read about it in the media described as h... Voir plus

À propos de l'entreprise

  1. Service de marketing Internet

Écrit par l'entreprise

SquareMeal started over 30 years ago, as a guide to the best restaurants in the City of London. Since then, we have grown to encompass the whole UK, as well as private dining, weddings and parties. Now, we are the UK’s leading restaurant guide, with millions of diners using our site every month. We publish articles, guides, ‘best’ lists, reviews, round-ups, foodie news and more.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

109 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 5 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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3,8

Tous les avis

(109)

77 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Absolutely awful

Absolutely awful. I received a voucher last year as a gift and cannot find anywhere to spend and when I do there is no availability. Do not buy this as a gift - I appreciate the gesture but have not been able to spend. Feels like a bit of a scam

31 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Confusing to the point of being deceptive

I was given a Square Meal voucher for Christmas, which I genuinely cannot spend. Despite Square Meals' claims, there is no list on the website of restaurants that accept vouchers, and no way to search that way on their site. For some reason they have an enormous list of pretty much every restaurant in London which makes it seem like they all accept the vouchers, and then you book a table and it turns out that they don't accept them at all, or you can only get a seat in their bar, but not in the full restaurant. If I could find a URL of a page which features restaurants which actually accept the vouchers, I would just book and go. What an incredibly frustrating and annoying gift to receive from someone who was trying to be generous. If anyone knows a restaurant that accepts these damn vouchers in North or central London that's worth going to please do let me know. I'd love to spend the hundred quid.

29 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Lunch time treat that we will definitely repeat.

Treated my daughter to lunch in her lunch hour. We chose the steak from the lunch deal. The starter was great, much better than we expected. We both had the steak which was amazing. Perfectly cooked and very tender. Bonus was that we finished our meal in time for her to return to work, as requested. Definitely returning.

19 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

Can't tell if this website is a scam of not

I see what the company was trying to do with the whole concept of gift vouchers linked to your card HOWEVER it just isn't as simple as it was advertised. There was a few issues. I got gifted a voucher from work for squaremeal and I will tell work never gift anyone this. It is the worst gift ever.

First problem was that not all restaurants accepted the smart vouchers. So you are limited by choice.

Second issue is that I did all the steps to ensure I get the money redeemed. It was suppose to be an automatic process but I haven't gotten an email to ask if I want to use the voucher and get my money back.

Third problem is that the website it horrible to navigate. There are several ways to get to the same page of a website but sometimes it doesn't have the filter bar so you cannot filter tot he restaurants that accept the voucher.

I am still getting in touch with squaremeal to try get my money back. I went to a restaurant I never wanted too but because it the was the only one near queens park that accepted the voucher and ended up spending £90 or food that I didn't enjoy. This is more stressful than it needs to be.

UPDATE: customer service did get back to my request after I sent a query form. They responded the next working day and swiftly sent me a link to allow me to use the £40 voucher my workplace gave me and I managed to get the money reimbursed into my bank account.

The service was swift so I could not fault them on that! Thank you team. However I personally don't like the concept of these gift voucher where you use your money first then getting reimbursed, so I left it at 3 stars mainly due to the concept of it all

17 mai 2026
Avis spontané
Logo de SquareMeal

Réponse de SquareMeal

We’re sorry to hear that your experience with the voucher was frustrating, as we appreciate this is not how a gift experience should feel.

To clarify, our Smart Vouchers can currently be used at over 500 restaurants, as well as on more than 1,000 food and drink related products and experiences. Vouchers can also be exchanged for gift cards with 9 major high street brands, so there are a range of redemption options available.

In your case, the reimbursement was delayed because the restaurant was using an outdated merchant ID, meaning the transaction did not automatically match in our system. You contacted our support team on Sunday evening, we responded on Monday afternoon requesting confirmation of payment, and once received, your reimbursement was processed on Tuesday.

We do appreciate your feedback regarding the website navigation and filtering experience, and we will pass this on to our product team as we are always looking to improve the customer journey.

Noté 4 sur 5 étoiles

Nice

Came to Gaucho Covent Garden for my husbands 50th birthday. Food was great, crab starter exceptional. Sadly no mention of my husbands birthday even though I’d sent a message beforehand.

14 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent

A great experience as always, and no hanging around !
* This is a review for The Three Oaks, Gerrards Cross (Bucks) *

7 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I would mark as zero if I could

I would mark as zero if I could! Web site is very confusing, process is confusing. I have tried multiple times to book and had restaurants refuse the vouchers even when they were on the Squaremeal site as accepting vouchers. I tried calling restraints in advance but they weren’t sure of the process either. As a last attempt to salvage my gift vouchers I purchased items from the online shop using the vouchers but they charged my credit card instead! Complete sham, AVOID!

7 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

truly brilliant place to eat on every level

Bistro Freddie is truly lovely. The atmosphere is warm, friendly and happy. There's no blaring music to kill conversation, but it's noisy enough to be private. The style is Paris bistro meets Shoreditech trendy. The food is really good, an appetising menu prepared in front of you, so that you want everything. Particularly recommended are the cod, any steak specials, and the pie - which is for two. The side salad is fantastic and huge. The desserts look wonderful but I've never had space for one. The service -better called hospitality really - is great. You feel like you're an old friend. They are warm and welcoming, they look after you, when you want something else they appear. And it always seems to be full, which give the distinct impression that others share this view. I've eaten here multiple times, because you always know you'll have a great time, the food will be excellent, and you'll get to enjoy the company of those you are with just as if you were in the kitchen of one of you, in some sort of fantasy version of that Russell Crowe film where he's a rich city trader who's left an old house in Provence, goes there to sell it, and falls in love. Hugely recommend.

21 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Scam website

Scam website. Do not use this website. They allow you to book reservations at restaurants that do not even accept reservations. They will charge you a deposit, and when you get to said reservation, you will realise none of the sort exists. They even allow you to book a table at places which do not even accept reservations.

26 mars 2026
Avis spontané
Logo de SquareMeal

Réponse de SquareMeal

We’re sorry to hear about your experience and understand your frustration.

To clarify, reservations made through our platform are only possible via the restaurant’s own booking system or authorised booking platform. If a restaurant does not accept reservations, it would not be possible to complete a booking through our service.

We would like to investigate what happened in your case, as this is not the experience we aim to provide. Please contact our support team with your booking details so we can review this further and assist you directly.

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