Starrymaps.com Avis 

221
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very satisfied with the product, what I received is better than expected - the frame is solid (but not heavy) with the print sealed into it. The hooks are already there, so all you need is a nail in t... Voir plus

Noté 5 sur 5 étoiles

My wife loved it! We celebrated 10 years of marriage recently and this was my gift to her. The sentimental value this provides was perfect and there was definitely a tear in her eye. Thank you StarryM... Voir plus

Noté 5 sur 5 étoiles

I ordered just the print without the frame and it arrived in bad condition. However, I contacted their customer support right away and Mike responded quickly. He replaced it right away free of charge... Voir plus

Noté 5 sur 5 étoiles

Ordered 2 separate maps for a 50th and 25th wedding anniversaries. They loved them. Service was fast and precise. Would order again.

À propos de l'entreprise

  1. Boutique d'affiches
  2. Boutique de cadeaux
  3. Imprimeur

Informations provenant de diverses sources externes

A perfect gift to someone special; Create custom maps of the night sky to save a precious moment forever. Our maps can be instantly downloaded in 10 different international sizes.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

221 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(221)

26 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very satisfied with the product and customer service

Very satisfied with the product, what I received is better than expected - the frame is solid (but not heavy) with the print sealed into it. The hooks are already there, so all you need is a nail in the wall. Customer service was very helpful and prompt in replacing the first print that was damaged in delivery.

27 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

My wife loved it

My wife loved it! We celebrated 10 years of marriage recently and this was my gift to her. The sentimental value this provides was perfect and there was definitely a tear in her eye. Thank you StarryMaps!

30 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Although there was a mistake made in the ordering process , I received an awesome print to the correct adress, no extra cost. Very good customer service. I recommend this company. 👌

19 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Best customer service!

I love my map! Unfortunately it got damaged during shipping but Mike was right on it with a replacement that arrived fast and perfect! Great product and even better customer service. I can’t wait for my next occasion that deserves a star map!

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Better than expected

I had questions about my order which were answered immediately. The order showed up sooner then expected and turned out much better than I had hoped. I highly recommend.

6 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

I ordered just the print without the frame and it arrived in bad condition. However, I contacted their customer support right away and Mike responded quickly. He replaced it right away free of charge as it was damaged during shipment. Overall, I would highly recommend ordering from here, not only because of the product but also because of the great customer service! :)

14 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Top notch customer service

Top notch customer service, prompt responses. Won’t go into details but long story short they went above and beyond and delivered upon a customers request that most other company’s would not accommodate for. Extremely satisfied and would highly recommend.

13 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Great customer service is best measured when things don't go as planned.
Great staff, highly responsive, accountable and replaced a shipping damage immediately.
My wife and I enjoyed the Map and have it hanging proudly in our home.

22 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

The gift was great

The gift was great! It arrived well-packed and very quickly. The whole process was easy and I can't wait to display it on our wall. Thanks so much!

31 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I had to deal with a shipping issue and…

I had to deal with a shipping issue and they were great working with me to resolve a few nagging problems with order delivery. So good to get product and see it was exactly what I expected when ordering.

17 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

My map waa purchased as a gift

My map waa purchased as a gift. When concerned about my delivery arriving on time, i had an immediate response to my inquiry as well as follow up updates without having to ask. I was even provided a small printable copy to use in placement in case my print did not arrive on time.
It not only arrived on time but was absolutely beautiful and very happy with the quality.
I would recommend these prints to anyone who wanted to a acknowledge and capture a special event.
Much thanks to Michael S who responded professionally, promptly and offered temporary resolution to make the experience even better!
Thank you for providing a keepsake of such an important memory.

17 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely Out-of-This-World Quality and Heartfelt Service

Absolutely stunning! The quality of my Starry Map print was amazing, and the customer service was truly out of this world. The finished piece became the most meaningful gift I’ve ever given. My mother-in-law said, “Oh my goodness! Never in my wildest dreams did I imagine something so wonderful… I absolutely love it!” I couldn’t have asked for a more beautiful or personal experience.

1 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Shop around, it can be found for much less money.

While the transaction was smooth and the item arrived in a fair amount of time, my first issue was that I requested a tracking number prior to its delivery and received no such number. Product arrived with no tracking number or indication it was even on its way. Second issue, and this is partially my fault. I didn't read the website carefully taking note of the "company location" An order was placed, and the item arrived from a local printing service within driving distance of my home. When I considered the price, I figured it was worth it due to international shipping. After a sizable "international transaction fee" on top of the overpriced item, I was quite surprised to receive the item from a local printer. To be fair, they do say this on their website. That being said, avoid the international transaction fees, and go with a local based service that does the same thing....for much, much less.

5 novembre 2025
Avis spontané
Logo de Starrymaps.com

Réponse de Starrymaps.com

Thank you for taking the time to leave a review — I’m glad to hear your poster arrived on time and that the checkout itself was straightforward.

I’m sorry for the confusion around the tracking email and the unexpected charge on your card. We send tracking details as soon as each order ships, but sometimes those messages end up filtered into a spam folder — clearly that isn’t helpful, and we’re working on making our notifications more reliable.

You're right that we print through a network of trusted labs around the world, including several in the US. This is actually intentional – it allows us to deliver quickly while maintaining the premium quality and materials we're known for. Each print is made to our exact specifications on museum-grade paper with archival inks, which is why our pricing reflects the craftsmanship and longevity of the final product.

Regarding the international transaction fee on your statement: we don’t add any surcharges for our orders, and most customers are not charged extra. Banks sometimes apply a fee when a card is processed outside their home country, and unfortunately that’s beyond our control. If you contact your bank, they can often remove or waive the charge; please let us know if they don’t, and we’ll do what we can to help.

Our prices reflect the premium paper and inks we use to ensure each Starrymaps print is museum‑grade and built to last. I hope that when you see it on your wall, you’ll feel it was worth the investment.

Thanks again for your order and for letting us know about your experience. If you have any other questions or concerns, please reach out to us at support@starrymaps.com — we’d love the chance to make things right.

Noté 5 sur 5 étoiles

Beautiful product and top tier customer…

Beautiful product and top tier customer service!! Initially I entered the wrong address but Mike altered the address without issue. We accidentally received someone else's map. Again, Mike was highly attentive and immediately sent the correct map. It's lovely quality and a wonderful memento. Would recommend to anyone!

29 octobre 2025
Avis spontané
Logo de Starrymaps.com

Réponse de Starrymaps.com

Thank you, Gillian! We’re so happy to hear you love your print and appreciated Mike’s help with the address mix‑up. It means a lot to us that you would recommend Starrymaps!

Noté 5 sur 5 étoiles

Great present for grandchildren

I ordered one for each birth of my granddaughters and they are perfect. Such a great way to treasure a special day.

28 octobre 2025
Avis spontané
Logo de Starrymaps.com

Réponse de Starrymaps.com

Thanks so much for your kind words! We’re honoured you chose us to commemorate your granddaughters’ births. Enjoy those special mementos!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus