stayvista.com Avis 9

This has been, without question, one of the worst travel experiences my family has ever had, entirely due to StayVista's gross mismanagement and complete lack of customer care.

I had booked the villa months in advance for 12 family members, and we travelled all the way from Ahmedabad to Lonavala expecting the vacation we had planned. Instead, at midnight on 26 June, while we were already travelling, I received a simple text message stating that my booking had been cancelled because the property owner had decided to stay there instead.

This is absolutely unacceptable.

How can StayVista confirm a booking, take full payment, and then cancel it at the very last moment because the owner suddenly wants the property? This is not an unforeseen emergency—it is a complete failure of your booking and inventory management.

Horrible experience. Went to celebrate my wife's birthday with my infant. There was no caretaker of the property, no AC's working, and no water.

I spent 3 hours in this horrible villa before I was downgraded to another nearby StayVista villa and could never decorate the villa for the birthday celebration; and in the name of compensation, I was refunded the difference amount of the villa I booked and the downgraded villa.

Have celebrated every small or big ocassion over last 4 years with Stayvista. Service, quality of homes, and availability and reliability are the bighest usp.

Have to say StayVista is a really good brand. I booked a vacation home through them for new year party and the entire booking process was seamless. Very user-friendly, self-explanatory interface of their homepage. My stay experience was beyond my expectations. The property was well maintained, clean and the staff was very polite and professional. Absolutely gonna book again.

When it comes to amazing stay experiences I always book from stayvista. Wonderful services and well-maintained amenities.

Stayvista has one the best and luxe properties across India. Love the services, the staff and overall booking the property was a smooth experience.

Booked their alibaug villa. Amazing service. Highly recommended.

The photos they use on their website do not reflect the true state of the property. Then they refuse to do anything about it. They hide behind anonymous emails so you never know with whom you are messaging. I have had to start legal action to get suitable redress.

Be careful of this website as they don't add true negative reviews!

Had our property burgled in a StayVista property in Lonovala - several safety and maintenance issues.

Left an honest review on Stay Vista website and till date ( 1 month later) it's not been added!